Reviews

Average Ratings

4.0
214 lifetime reviews.
  • Rude to repeat customers

    My family has leased 3 Honda's consecutively from Ed Martin Honda. We are looking to trade in 2 payments early (as we've done with every lease) an...


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    My family has leased 3 Honda's consecutively from Ed Martin Honda. We are looking to trade in 2 payments early (as we've done with every lease) and got the most careless, rude service from Jesse. Wouldn't discuss any numbers or inventory without coming in. Meanwhile I'm working with 4 local car dealers who have gotten down to all the details without stepping foot in. Your reputation is important and referrals are important, but the disrespect I received today will be the end of our relationship at Ed Martin Honda. Don't waste your time. Give your business to someone who will treat your continued business well.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Rude staff

    Salesman was rude and impatient. i purchased a car elsewhere.


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    Salesman was rude and impatient. i purchased a car elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great deal and very good service

    I found a Honda CRV at a great price with great mileage and barely a year old. Test drove it and bought it two days later. Ron Hammer was my sales...


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    I found a Honda CRV at a great price with great mileage and barely a year old. Test drove it and bought it two days later. Ron Hammer was my sales guy and was prompt to respond to my many emails, provided info I needed, and helped me get the car all setup perfectly. I didn't feel like I was pressured at all which was great, I'd recommend to a friend for sure as it was a super easy, non stressful experience for my first car purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • No pressure and easy to work with.

    I visited Ed Martin Honda for the sole purpose of doing a test drive with no intent to buy. The service was great and at no time did I feel pressu...


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    I visited Ed Martin Honda for the sole purpose of doing a test drive with no intent to buy. The service was great and at no time did I feel pressured to "buy now". John was very informative, answering all of my questions even though he was busy. I will definitely call John in the future when it's time to purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience

    Had a great experience. Dealers did not put pressure on us to make a quick decision. Our questions were answered fully and it was a complete pleas...


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    Had a great experience. Dealers did not put pressure on us to make a quick decision. Our questions were answered fully and it was a complete pleasure. This is a high compliment considering I hate buying a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Joe from Franklin

    Zac Powell and Heather were a delight to work with and saved me money on a new Ridgeline. Ridgeline vastly superior to Tacoma I traded. Ride, mpg,...


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    Zac Powell and Heather were a delight to work with and saved me money on a new Ridgeline. Ridgeline vastly superior to Tacoma I traded. Ride, mpg, storage, performance, on and on. No games. Rare. Appreciated and respected.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Dr. Liu

    I purchased a used chevy cruze from ED Martin Honda and I really like their maintenance. The 2013 car looks still new and interior is clean. The p...


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    I purchased a used chevy cruze from ED Martin Honda and I really like their maintenance. The 2013 car looks still new and interior is clean. The price is very competitive and auto warranty is provided in my car. I would give 9.5/10 for this purchasing.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Dealership

    I am not one to write reviews, but I wanted to bring attention to my purchasing experience at Ed Martin Honda. I recently purchased a 2016 Honda P...


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    I am not one to write reviews, but I wanted to bring attention to my purchasing experience at Ed Martin Honda. I recently purchased a 2016 Honda Pilot, and because of the salesman and the Service Dept., I will be a returning loyal customer in the future. Adriane Williams took the time to listen to my needs in a vehicle and never tried to oversell me. Adriane's knowledge of the vehicles was a great assistance in my selection. He worked hard to find just the right vehicle for me. Adriane also made special arrangements for me regarding my trade-in(s) which was appreciated. I never felt pressured to make a purchase - and for that I am appreciative. The Service Dept. was very friendly and accommodating - making arrangements from and to the dealership while they were applying protection to the vehicle inside and out. Thank you, Adriane - I will gladly recommend you and Ed Martin Honda to family and friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Exceptional used car sales experience

    Just purchased a used 2014 Ridgeline from Jason Miller at Ed Martin Honda. The sales experience was exceptional. Jason was very professional and r...


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    Just purchased a used 2014 Ridgeline from Jason Miller at Ed Martin Honda. The sales experience was exceptional. Jason was very professional and responsive to my questions (phone, text & email). I drove 4 hours to purchase this vehicle. The vehicle was better than he described. When I arrived it was clean and full of fuel, ready for my test drive. The paperwork for the sale went smoothly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • MY EXPERIENCE

    Just wanted you too know that my experience at Ed Martin Honda was a great one! My sales person Adriane Willaims was a great help. If I had 10 thu...


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    Just wanted you too know that my experience at Ed Martin Honda was a great one! My sales person Adriane Willaims was a great help. If I had 10 thumbs I would have put them up, but I only have two. He was a "hot mess", but in a good way. Adriane made the process very easy. I was nervous due to this was my first time even thinking about buying a Honda. Please visit Ed Martin Honda, Indianapolis, the staff is WONDERFUL!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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