Kahlo Chrysler Jeep Dodge RAM

Reviews

Average Ratings

4.8
125 lifetime reviews.
  • Dream car

    Wes was pleasant to work with. Had a great experience.

    Dealer Response

    Thanks for the 5-star review Kay! We're so happy to have you as a highly satisfied customer.


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    Wes was pleasant to work with. Had a great experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the 5-star review Kay! We're so happy to have you as a highly satisfied customer.


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  • VERY UNHAPPY WITH THE DEALERSHIP IN ALL...........

    Very unhappy with the dealership in general. The have VERY poor communication with the customers. Traded a car on 8-29-17 and Khalo did not send p...


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    Very unhappy with the dealership in general. The have VERY poor communication with the customers. Traded a car on 8-29-17 and Khalo did not send paperwork in to the bank on the new car until 9-19-17 and according to the bank Khalo asked for more money. Khalo also sold my trade in two days after I traded on 8-29-17 but did not send the finance company the payoff until 9-21-17. Now Khalo is telling us we have to pay them the first months payment before they will give us our title work because they are not professional enough to call the customer and tell them what is going on. I WILL NEVER BUY ANOTHER CAR FROM KHALO NOR WILL I REFER SOMEONE THERE.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Purchase Experience

    I went in looking for a used vehicle to replace a car I was having issue after issue with that I had purchased from another dealership just 6 mont...

    Dealer Response

    Hi Kim. Congrats on your first new car! I'm glad we were able to make that happen for you. Enjoy that new car smell! Thank you so much for your bu...


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    I went in looking for a used vehicle to replace a car I was having issue after issue with that I had purchased from another dealership just 6 months prior. I was worried about buying used again but Michael Stafford got me into a brand new vehicle for the same payment. I am beyond thrilled to have purchased my very first "NEW" car. Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Kim. Congrats on your first new car! I'm glad we were able to make that happen for you. Enjoy that new car smell! Thank you so much for your business, we really appreciate it.


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  • Oil change and rotate tires.

    Did not adjust tire pressure and did not clean oil from under truck so it left oil spots in my driveway. Not very happy and will probably drive an...

    Dealer Response

    Hi Jessy, I'm really sorry to hear about this. I passed your review on to the Service Manager so he could investigate.


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    Did not adjust tire pressure and did not clean oil from under truck so it left oil spots in my driveway. Not very happy and will probably drive an extra 20 mile to go to a dealership.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Jessy, I'm really sorry to hear about this. I passed your review on to the Service Manager so he could investigate.


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  • Out of State Buyer

    Found a hard to find Hyundai Sonata plugin hybrid at Kahlo using Cars.com. Call the sales department and they did a walk around of the vehicle fo...

    Dealer Response

    Thank you for the awesome review! We're so happy you had a great experience with us and everything went so smoothly. Thanks for shopping with us a...


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    Found a hard to find Hyundai Sonata plugin hybrid at Kahlo using Cars.com. Call the sales department and they did a walk around of the vehicle for me and then we negotiated a very fair price. No hassle. We completed all necessary paperwork over the phone so that I could fly up, pay cash and head out. The owner greeted us when our Uber arrived at the dealership. It took a total of about 15 minutes to close the deal. The car was detailed, full of gas and exactly as the sales person described.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the awesome review! We're so happy you had a great experience with us and everything went so smoothly. Thanks for shopping with us and enjoy your new ride!


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  • Dodge ram 1500 truck

    Everything was so nice. My husband and I felt so welcomed. Dan who was with us the whole time was awesome. He made sure we were completely happy ...

    Dealer Response

    Thank you for sharing your experience with us, Cynthia. It's always refreshing to hear our team is providing excellent service :) We appreciate yo...


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    Everything was so nice. My husband and I felt so welcomed. Dan who was with us the whole time was awesome. He made sure we were completely happy and made sure we knew every detail. Thank you so much :)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience with us, Cynthia. It's always refreshing to hear our team is providing excellent service :) We appreciate your business and look forward to maintaining a strong relationship!


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  • Waste of time

    I had the worst experience trying to buy a car. I was lied to about how much they were going to give me for my trade. Luckily, I knew what to look...

    Dealer Response

    Hi Kris. I'm certainly sorry for any misunderstanding that took place when you visited us. Our goal is to be transparent with pricing and to addre...


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    I had the worst experience trying to buy a car. I was lied to about how much they were going to give me for my trade. Luckily, I knew what to look for on the contract and all the sudden they couldn't find the salesperson anymore he disappeared. I ended up getting more for my trade in at another dealership and a much better car that did not have to have repairs done before I drove it away.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hi Kris. I'm certainly sorry for any misunderstanding that took place when you visited us. Our goal is to be transparent with pricing and to address any other concerns that come up during the car buying process. Please accept our apology for not having the best car buying experience that we strive to provide for each and every customer.


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  • Soooo bad! Unbelieveable!

    The service department is terrible! I waited 3 hours for an oil change and a tire change. Yes that is right 3 hours!! Express Lube is a joke!!!

    Dealer Response

    Hi Layla. I'm very sorry for your long wait. If you're willing to give us another try in the future I can offer you a discount card on your next v...


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    The service department is terrible! I waited 3 hours for an oil change and a tire change. Yes that is right 3 hours!! Express Lube is a joke!!!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Layla. I'm very sorry for your long wait. If you're willing to give us another try in the future I can offer you a discount card on your next visit. If you're interested, you can email me directly at mmorrical@hellokahlo.com.


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  • Great Experience

    I spoke with internet manager Carol after inquiring online about a used vehicle they had. She was very helpful in getting a time set up for me to ...

    Dealer Response

    Thank you for taking time to share your experience with us! We hope to continue providing you with exceptional service. Thank you for your busines...


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    I spoke with internet manager Carol after inquiring online about a used vehicle they had. She was very helpful in getting a time set up for me to come test drive the vehicle. On arrival, she passed me off to the sales guy. David A did a great job of being there for questions but not being pushy. The aggressive price on their vehicle and fair trade in value made it a pretty easy decision but I wanted to look at one other vehicle at a different dealer. David called to follow up when promised. We made the deal happen and everything was ready when I arrived to pick up my new vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking time to share your experience with us! We hope to continue providing you with exceptional service. Thank you for your business :)


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  • Ram 1500

    Went to look at a used 2012 ram 1500. Jared helped me look the truck over and made the whole process very easy. Great staff great dealership to bu...

    Dealer Response

    Thank you so much for your feedback about our staff. We appreciate your business and look forward to helping you in the future, as well!


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    Went to look at a used 2012 ram 1500. Jared helped me look the truck over and made the whole process very easy. Great staff great dealership to buy a new or used vehicle at!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for your feedback about our staff. We appreciate your business and look forward to helping you in the future, as well!


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