Lockhart Cadillac Inc. - North

New 866-459-2513 Dealer Website
Used 317-254-6422 Email Dealer
Service 877-856-3690

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Reviews

Average Ratings

4.5
Average based on 8 reviews
  • Best Price Possible

    Our sales associate,Mike,worked hard to get the best price possible for our trade in. He was knowledgeable, courteous, and patient during the enti...


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    Our sales associate,Mike,worked hard to get the best price possible for our trade in. He was knowledgeable, courteous, and patient during the entire negotiation process. Without his help, It would not have been possible for my wife and I to purchase our dream Corvette. Thanks Mike and thanks Lockhard Cadillac.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Terrible service

    Spoiler blew off of car in August and took it in for you to look at. On August 17 I called Tim Haskett to go ahead and order parts to get it done...


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    Spoiler blew off of car in August and took it in for you to look at. On August 17 I called Tim Haskett to go ahead and order parts to get it done. On August 26th after not hearing anything from him I left a message about status..no return phone call. On August 29th, I called back again...no return phone call. On August 30th, I called Tom Vanderpool. Amazing I did receive a return phone call after that. I scheduled Thursday September 1st to bring it in. On Friday September 2nd, Tim calls and asks where a part is. Like I'm supposed to know where the part is. I took it to him to look at to order what was needed to complete repairs. He said I'll let you know. That same day at 5 I call him (he never called me) to see when I could pick up my car. This was the Friday before labor day. He says I have to order that part and your car won't be ready til Tuesday! I said whey didn't you call me earlier to let me know as now I have to find a vehicle for the next 4 days! He never once offered me a car. And he proceeds to tell me that he took a late lunch and he was going to call...when...midnight?!? On Tuesday again at 5 (he never called me) I call to see when my car is ready. He says You know what...that part never came in. It's going to be another day. Are you seriously kidding me. At some point in that day he knew the part wasn't coming in and never called. I finally called Tom and told him to get involved. Not ONE time did Tim ever call me to tell me anything unless prompted by Tom. Finally picked my car up at 6 on Wednesday!!!! I can purchase any car that I want. I picked Cadillac for their service. This was my second car I purchased from Lockhart. It is also sadly my last. Get better people. When Tom was involved he took car of it but it was too little too late.

    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
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  • Great Experience

    It has been a long time since I have shopped for new cars. I absolutely loved the experience at Lockhart Cadillac. Our salesperson, Matt Mustafa w...


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    It has been a long time since I have shopped for new cars. I absolutely loved the experience at Lockhart Cadillac. Our salesperson, Matt Mustafa was a great representative of the brand and the dealer. He was very knowledgeable, courteous and accommodating to our needs. Lockhart went out of their way to make our purchase simple and easy. I can't wait to buy my next car from there.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Best vehicle purchase experience ever.

    We purchased our first Cadillac from Denim Zachary at Lockhart Cadillac on Monday , it was possibly the nicest experience purchasing a vehicle we ...


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    We purchased our first Cadillac from Denim Zachary at Lockhart Cadillac on Monday , it was possibly the nicest experience purchasing a vehicle we have ever encountered. Denim did absolutely whatever it took to make this sale an easy and excellent one. He was courteous, knowledgeable and made our buying experience a pleasure. We appreciate the effort the entire Lockhart Cadillac Family made on our behalf. Thank you for taking the time to make us future customers.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Wonderful Experience

    My husband and I entered Lockhart Cadillac just looking around at their product, and Cadillac's award winning SRX had no intention on purchasing a...


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    My husband and I entered Lockhart Cadillac just looking around at their product, and Cadillac's award winning SRX had no intention on purchasing a vehicle that day, we worked with a very kind young man by the name of Denim Zachary who was extraordinary, polite, and well educated, he represented the dealership very professionally, as did all sales managers and finance personell, we will continue to purchase our cadillacs from Lockhart and from Denim Zachary, I would Strongly recommend Lockhart Cadillac and suggest you go see Denim Zachary for an excellent experience,

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great car buying experience!

    Bought a used car here. Whole experience went well.


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    Bought a used car here. Whole experience went well.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Dealer really tried hard to please.

    Dealer's internet rep was really top-drawer: prompt, courteous, attentive. Lost the car I wanted because I was indecisive. But will definitely try...


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    Dealer's internet rep was really top-drawer: prompt, courteous, attentive. Lost the car I wanted because I was indecisive. But will definitely try here again next time I need a car.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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  • Best Experience Ever!

    This was our first time at Lockhart Cadillac and the whole experience buying our vehicle was the best experience ever! We have bought many vehicle...


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    This was our first time at Lockhart Cadillac and the whole experience buying our vehicle was the best experience ever! We have bought many vehicles from dealerships, at the end you are just glad the whole process is over but not at Lockhart Cadillac. Our salesperson, manager, and finance went above and beyond for us. At the end our salesperson said "Welcome to our family." and that is exactly how we feel. Thank you for making our experience so wonderful!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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