Ray Skillman Buick GMC South

Let me start by saying this was one of the most frustrating, maddening car-buying experiences I’ve ever had and it all came down to one person: salesman Wil Finlinson. His communication was absolutely horrible from start to finish. I was so pissed off and annoyed with how he handled things that I was literally seconds away from walking away from the entire deal. If it wasn’t for my wife calming me down and convincing me to push forward, this deal would have never gone through. The sad part is, I told multiple people I was unhappy with him, and yet they still kept pushing him on me as “my salesman.” That was beyond frustrating. When you’re making a major purchase like this, the last thing you need is a salesman who clearly lacks basic communication skills and customer care. He needs serious training, because what he has right now is NOT it. Now, credit where it’s due; the finance team was excellent. They explained everything clearly, laid out the deal in a way I could understand, and made me feel like they actually cared about earning my business. That’s the only reason this purchase didn’t completely fall apart. On top of that, since I purchased an EV (and really this should go for any first-time EV customer), GM needs to step up and offer some type of discount, promotion, or incentive on accessories. It would go a long way toward supporting new EV owners making this transition. Overall, I will buy from Ray Skillman GMC again; but never, ever with that salesman. I won’t put myself through that kind of headache again.

The service was very good and the staff was knowledgeable and friendly. I was notified when to come pick up my car. I was offered the opportunity to wait in their lounge where they provide a variety of food and drinks for their customers.

The customer service was amazing and I will come back for sure thank you so much and I will spread it around how amazing it was Evan miller was very I understanding he worked with me on the Price.

I had oil change and some filters replaced on June 20th. On June 28th my engine light icon appeared on the dash. I'm concerned that something was not done correctly or was not installed properly. Nothing had been wrong with my vehicle before these services.

Shout out to Stas Mateev at Rayskillman Buick GMC, he was the absolute BEST!!! He told me he was going to get me the suv I wanted & he did exactly what he said!!! & I wasn?t there all day !!! He?s the man ????

Best buying experience I have ever had. Informative, nice, clean facility amazing purchase packages! I love my new truck and feel like I received the best deal out there! Everyone has been available for any questions I had before, during and after my purchase.

Great Sales Rep, Josh Rayman, and Finance Rep Dustin. They were very professional and took care of everything that needed to get done to have the truck ready for delivery on time. Great Job. This make my 3rd truck that I have purchased from Ray Skillman who has also and will provide all my service needs. Very highly recommend Ray Skillman, Josh Rayman and Dustin. Channing

Very good family atmosphere. Enjoyed the level of experience as well. Extremely helpful training me on all the latest technologies that came with my new car.

Good. Very knowledgeable representatives. Good service. Job done right the first time. Part availability good. Service writer took time to hear my issue and forwarded for correct diagnosis..

Salesmen were very helpful and everything went smoothly for my purchase of a new vehicle. Thank you!