Jaguar, Land Rover, Volvo Cars of Indianapolis

4.3 out of 5 4.3
Rectangle 48
Sales
Service Closed

Jaguar, Land Rover, Volvo Cars of Indianapolis Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2004

Jaguar Land Rover Volvo of Indianapolis provides Central Indiana with new and used luxury vehicles. We also deliver an a

...

ward-winning service experience! At Jaguar Land Rover Volvo Indianapolis, you get the car you want the way you want!

"The Car You Want, The Way You Want"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
321 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    May 28, 2020

    I initially visited Tom Wood Volvo to possibly purchase the XC 60 however the customer service there was TERRIBLE! This guy Waldir Vellani told me he didn't... have time while looking at his watch. He pulled out his card and told me to make an appointment because "a potential buyer just pulled up" before sending me back to Lori Moss who had first sent me to Waldir. I told her it was unacceptable before leaving and going to Jaguar. They were more professional and courteous. I bought a Jag. Jake was great!

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    Dealer Response

    Del - It's wonderful to receive the service you deserve from our Tom Wood Auto -- Jaguar Land Rover Volvo team! We are delighted that you enjoyed work...ing with Jake to get into your Jaguar. Safe travels!

  • 5.0 out of 5
    May 18, 2020

    Matt is always a pleasure to work with! He had my car ready to go before I could log on to the WiFi! We love Tom Wood Volvo!

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    Dealer Response

    Casey, thank you for the review! It was our pleasure to service your vehicle here at Tom Wood Auto -- Jaguar Land Rover Volvo, and we will certainly l...et Matt know that you appreciate his help!

  • June 9, 2020

    TW is always reliable, responsive, and trustworthy. I have been going there for years and have never been disappointed. I will continue to take my vehicle... there.

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    Dealer Response

    Thank you for taking the time to leave us a review, Tori! Providing our customers with reliable and responsive service is always the goal here at Tom ...Wood Auto -- Jaguar Land Rover Volvo, and we are proud to know that we hit the mark. We look forward to your next visit!

  • 5.0 out of 5
    April 27, 2020

    The service department was great to work with! The staff are friendly and helpful in answering any questions I had. There were a few recalls that needed... to be repaired and from scheduling to getting a loaner car everything was quick and handled professionally.

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    Dealer Response

    Thank you for trusting us at Tom Wood Auto -- Jaguar Land Rover Volvo. We're glad to hear that everything went smoothly!

  • 5.0 out of 5
    April 24, 2020

    Mary, is ALWAYS so nice and courteous. She is a shining star as a service advisor! Always willing to help me stay with in my budget, but still get the... service that my Volvo needs to have done. I’m so great full that you all were open during this pandemic, and were able to service my V60 with such care. It makes me proud to be a Volvo owner, knowing that I have caring people like Mary that I can depend on when my vehicle needs service! Thank you Mary, and to the whole Tom Wood Volvo crew for going above and beyond in this trying time that we are in. You are all appreciated greatly for the work that you do, even if it isn’t said to you on a daily basis. Thank you so much!

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    Dealer Response

    What a wonderful review, Jeff! Thank you so much for taking time out of your day to commend Mary and our Tom Wood Auto -- Jaguar Land Rover Volvo team.... We are delighted to hear that you can depend on us to take great care of you and your Volvo V60. It means a lot that you would say our team goes above and beyond. Thank you again, and see you down the road!

  • 5.0 out of 5
    April 5, 2020

    It was easy to make an appointment. The facilities are nice and everyone is friendly. My service advisor (Mary) was great and kept me apprised of the... repairs being made to my vehicle. I was back in my vehicle and on my way by the end of the work day.

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    Dealer Response

    Michelle - Thank you for this fantastic review! We're delighted to hear that you had such a positive experience working with Mary and we will be sure ...to pass along your kind words to her. We look forward to assisting you on your next service visit to Tom Wood Auto -- Jaguar Land Rover Volvo!

  • 5.0 out of 5
    April 3, 2020

    Easy to schedule service online; spectacular facility; stable, highly motivated, smart, friendly staff; free snacks; our service advisor (aka Mary) makes... magic happen to get our car back on the road fast and safe; everyone welcomes us by name; superb professionalism across the board; we are everyday Americans who love our Volvo cars (with a little quirk because we haul straw bales all year in the SUV yet it cleans up great); we put a deposit on another model rolling out soon.

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    Dealer Response

    Allan, thank you for taking the time to leave us a review! We are grateful for your business here at Tom Wood Auto -- Jaguar Land Rover Volvo, and it ...means a lot to know that Mary takes good care of you. We look forward to your next visit!

  • 5.0 out of 5
    March 11, 2020

    Steve McGuire is my Service Consultant and he does an excellent job at keeping me informed on how the repairs are progressing and when the job will be... completed. He is also very professional and friendly.

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    Dealer Response

    Thank you for sharing your five-star experience with Steve at Tom Wood Auto -- Jaguar Land Rover Volvo! We're glad to hear that he took care of you du...ring every step of the way. See you next time!

  • 5.0 out of 5
    March 5, 2020

    Everyone I’ve met who works here is fabulous! The waiting area is very modern and comfortable. I highly recommend getting your car serviced at Tom Wood.

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    Dealer Response

    Tiffini, thanks for reviewing Tom Wood Auto -- Jaguar Land Rover Volvo. We're glad to hear that you enjoyed the service and amenities at our location.... See you next time!

  • 5.0 out of 5
    February 20, 2020

    Traveling to see my son at Indiana from Chicago. Sunday ran into car trouble showed up Monday am with no appointment they took care of the problem immediately.... Outstanding service, great customer service.

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    Dealer Response

    Jim, thank you for taking the time to share your positive feedback. We're happy to hear that the Tom Wood Auto -- Jaguar Land Rover Volvo team helped ...get you back on the road. Safe travels!

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