[{"id":618202,"firstName":"Jeff","lastName":"Fernandez","titleText":"Sales","shortBioText":"Jeff, was born and raised in Illinois, but has spent the majority of his adult life in Indiana. He now resides in Avon Indiana with his wife and three children, plus one\"crazy\" dog . With a family of five and their dog Ninja, they love to go to parks and the local theater for family adventure days. Jeff likes to make this a fun and exciting experience for each individual he helps purchase their next vehicle.","emailTxt":"jeff_fernandez@tomwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26352/employees/7e849a616a23.jpg","drDealerId":26352,"dealerEmpStartDtUtc":"1572566400","industryStartDtUtc":"1285891200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":573565,"personPtyId":36719522,"firstName":"Erika","lastName":"Krumwied-Cooper","titleText":"Business Manager","shortBioText":"Erika grew up in the Indianapolis area went to Lawrence Central high school and Ball State University. She has been in the automotive industry since 2011 and worked her way up through many departments. She started in service, followed by the body shop, technology specialist, finance department, and sales. She joined the Tom Wood family in November of 2016 as a Lexus Plus Consultant working on sales and finance. In January of 2019, she proudly joined the team at Tom Wood Toyota as a sales consultant and looks forward to continuing to grow with this wonderful company.\r\n\r\nHer history gives her so much helpful knowledge of your journey through vehicle ownership. According to Erika, \"purchasing a vehicle from me is only the first step. I look forward to building a relationship and assisting you not only with finding the perfect vehicle but with all of your vehicle needs. Why? Because you are more than a customer, you are my guest!\"","emailTxt":"erika_krumwied@tomwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26352/employees/b2225bb00257.jpg","drDealerId":26352,"dealerEmpStartDtUtc":"1546300800","industryStartDtUtc":"1312156800","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":621261,"firstName":"RON","lastName":"RANGEL-SCOTT","titleText":"CERTIFIED SALES/LEASING CONSULTANT","shortBioText":"Ron is a Certified Sales/Leasing Professional with 20 plus years experience, 7 years with Toyota. Ron is very knowledgeable and is looking forward to providing you with an easy transaction. Ron is a lifelong Hoosier and is an U.S Army Veteran. He enjoys church, traveling, fishing, sports and the beach. Most of all he enjoys spending time with his children and grandchildren.","emailTxt":"RON_RANGEL-SCOTT@TOMWOOD.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26352/employees/500c6c48e1d1.jpg","drDealerId":26352,"dealerEmpStartDtUtc":"1575158400","industryStartDtUtc":"704678400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":616594,"firstName":"Alex","lastName":"Buker","titleText":"sales consultant","shortBioText":"Alex was born in Bloomington Indiana and grew up in the small town of Spencer. He has three daughters and loves the outdoors and bbq. Alex has been in the automotive industry for six years and loves solving his customers problems and finding the perfect vehicle for them!","emailTxt":"alex_buker@tomwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26352/employees/6884ec73ea9d.jpg","drDealerId":26352,"industryStartDtUtc":"1370044800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":578413,"firstName":"Kevin","lastName":"Vaughn","titleText":"Sales Professional","shortBioText":"Kevin was born and raised in Denver, Colorado. In 2001 Kevin moved to a small town in the NE corner of Colorado and met his wife. Kevin spent most of his career in retail management when he decided to go into sales because of his love for the face to face interactions with customers. Kevin just relocated to Indiana with his wife and two daughters for the school system and increased career opportunities here. Kevin is new to Indiana, not to customer service!! He looks forward to working with the team here at Tom Wood Toyota, and the community it serves.","emailTxt":"kevin_vaughn@tomwood.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26352/employees/418371b2c731.jpg","drDealerId":26352,"dealerEmpStartDtUtc":"1548979200","industryStartDtUtc":"1548979200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":594715,"personPtyId":46711529,"firstName":"Tom","lastName":"Reisinger","titleText":"Sales Professional","shortBioText":"Hi\r\nI'm Tom Reisinger. I recently retired after starting a couple businesses and selling intermodal transportation services in this market. I was home about 4 months and my wife pulled me aside and told me that this wasn't working out...that I needed a job...I was in the way... LOL.. I agreed and found myself in the car sales business about a year and a half ago.. It's been great. \r\n\r\nWe have 3 grandchildren, Allison graduated from IU's Kelley School of business, Lucas plays basketball for the freshmen team at Carmel and Alexander told us that he's going to be an author. He's 8...\r\n\r\nI'm looking forward to meeting you and working with you to find the perfect car for you and a great experience buying it...","emailTxt":"thomas_reisinger@tomwood.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26352/employees/44ab4c0a7fae.jpg","drDealerId":26352,"dealerEmpStartDtUtc":"1559347200","industryStartDtUtc":"1527811200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":621631,"firstName":"Dennis","lastName":"Smith","titleText":"Service Advisor","emailTxt":"dennis_smith@tomwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26352/employees/dbf53e605540.jpg","drDealerId":26352,"dealerEmpStartDtUtc":"1564617600","industryStartDtUtc":"901929600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":621635,"firstName":"Trey","lastName":"Fields","titleText":"Service Advisor","emailTxt":"floyd_fields@tomwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26352/employees/3a07ab0d51e9.jpg","drDealerId":26352,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":625749,"firstName":"FRANK","lastName":"KRACK","titleText":"SALES CONSULTANT","shortBioText":"I\u001am a Master Certified Toyota salesperson. I have been selling Toyota\u001as for 21 years.\nI\u001ave sold cars for 41 years and have sold over 7000 cars in my career. I\u001am a Navy veteran and attended IUPUI.\nOriginally I\u001am from Memphis,\nTn. but have lived most of my life in Indiana. I consider myself a Hoosier.","emailTxt":"FRANK_KRACK@TOMWOOD.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26352/employees/9d8e9fb5bcde.jpg","drDealerId":26352,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":625748,"firstName":"MATT","lastName":"BROWN","titleText":"SALES CONSULTANT","shortBioText":"I moved to Indiana 15 years ago and built a home in Carmel Indiana. I have been married for almost 30 years and have three wonderful children. I really enjoy working with my clients and helping them have a fantastic car buying experience. Outside work, I love outdoor activities, cooking, traveling and NFL football.","emailTxt":"MATT_BROWN@TOMWOOD.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26352/employees/6cf31d88f30b.jpg","drDealerId":26352,"dealerEmpStartDtUtc":"1575158400","industryStartDtUtc":"975628800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":473607,"personPtyId":36586974,"firstName":"EMMA","lastName":"TORRES","titleText":"SALES PROFESSIONAL","emailTxt":"EMMA_TORRES@TOMWOOD.COM","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26352/employees/47987854e335.jpg","drDealerId":26352,"dealerEmpStartDtUtc":"1312156800","industryStartDtUtc":"1312156800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":573571,"firstName":"Chad","lastName":"Cooper","titleText":"Service Advisor","emailTxt":"chad_cooper@tomwood.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26352/employees/f849e05a2ca8.jpg","drDealerId":26352,"dealerEmpStartDtUtc":"1420070400","industryStartDtUtc":"1420070400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":573570,"firstName":"Neal","lastName":"Guidarelli","titleText":"Service and Parts Director","shortBioText":"Neal has been in the automotive industry for 14 years! He helped run a family owned business that consisted of a \u001aBuy Here Pay Here\u001a car lot, a salvage yard, and an automotive repair shop. He recently got married to his now wife Katie back in February of 2018. In his free time, Neal enjoys running, golfing, camping, hiking, sports\u001abasically any outdoor activity. He is also a diehard Steelers fan. Fun Fact: Neal has run the Indy Mini for 8 STRAIGHT YEARS and has ended his streak at 5 straight for the Chicago Marathon this past year.","emailTxt":"neal_guidarelli@tomwood.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26352/employees/813656dcf4d7.jpg","drDealerId":26352,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1117584000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":618201,"firstName":"Jason","lastName":"Abbott","titleText":"Sales","shortBioText":"Devoted husband, father of 2, seeks new/used vehicle buyers in search of straightforward, honest dealership experience. With over 10 years seniority, including finance and insurance training, I can help make finding a vehicle that meets your needs and your budget easy.\r\n\r\nContact me directly at 765-336-2430.\r\n\r\nJason Abbott","emailTxt":"jason_abbott@tomwood.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26352/employees/7c367c247d50.jpg","drDealerId":26352,"dealerEmpStartDtUtc":"1572566400","industryStartDtUtc":"1267401600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":578407,"firstName":"Josh","lastName":"Bare","titleText":"Sales Professional","shortBioText":"","emailTxt":"josh_bare@tomwood.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26352/employees/1d1d076382f7.jpg","drDealerId":26352,"dealerEmpStartDtUtc":"1548979200","industryStartDtUtc":"1343779200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":621632,"firstName":"Joe","lastName":"Vitale","titleText":"Service Advisor","emailTxt":"joe_vitale@tomwood.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26352/employees/dbdb7c93d3ae.jpg","drDealerId":26352,"dealerEmpStartDtUtc":"1567296000","industryStartDtUtc":"1567296000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":573567,"firstName":"Jeremy","lastName":"Wilson","titleText":"General Manager","emailTxt":"jeremy_wilson@tomwood.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26352/employees/52167d7d3d65.jpg","drDealerId":26352,"industryStartDtUtc":"778377600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":621636,"firstName":"Brad","lastName":"Myers","titleText":"Service Advisor","emailTxt":"brad_myers@tomwood.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26352/employees/20d5012928e9.jpg","drDealerId":26352,"dealerEmpStartDtUtc":"1567296000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":616596,"firstName":"Kyle","lastName":"Underwood","titleText":"New Car Manager","emailTxt":"kyle_underwood@tomwood.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26352/employees/bdb9c2f627fc.jpg","drDealerId":26352,"dealerEmpStartDtUtc":"1567296000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":616597,"firstName":"Larry","lastName":"Conley","titleText":"SALES MANAGER","emailTxt":"larry_conley@tomwood.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26352,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":621634,"firstName":"Alberto","lastName":"Rodriguez","titleText":"Service Advisor","emailTxt":"alberto_rodriguez@tomwood.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26352/employees/49024f16ac61.jpg","drDealerId":26352,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":616595,"firstName":"Mike","lastName":"Hilsmeyer","titleText":"General Sales Manager","emailTxt":"mike_hilsmeyer@tomwood.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26352/employees/a8b66199a912.jpg","drDealerId":26352,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Tom Wood Toyota

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

Tom Wood Toyota Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 1998

Tom Wood Toyota in Indianapolis, IN treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

...



Our experienced staff is eager to share its knowledge and enthusiasm with you!

"The Car You Want, The Way You Want"

Service

Tire Rotation

$19.95 and up*

Oil, Filter Change

$39.95 and up*

Car Wash

Complimentary

Brake Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
1259 lifetime reviews. Includes reviews of Tom Wood Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 2, 2020

    Kevin and Devin. KEVIN WAYYY MORE. Kevin was awesome and was able to answer all my questions! He had great energy the entire time! Thanks!

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    Shopped for a new car
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dionna, thank you for the review! We are so glad you enjoyed working with Kevin here at Tom Wood Toyota. We will certainly let him know that you appre...ciate his help!


    Worked with:
    Kevin Vaughn

    Sales Professional

    (4.8) 35 reviews

  • 5.0 out of 5
    July 1, 2020

    Jeff was great from the beginning. The entire experience was pleasant, friendly and expedient. The process of having the vehicle staged and ready for the... test drive to the time spent ensuring we were taken care of to the end was exceptional.

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    Does recommend this dealer
    Shopped for a used car
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for reviewing Tom Wood Toyota and for giving a shout out to Jeff. It is great to hear that he took care of you during every step of the car ...buying process. We wish you safe travels in your new ride!


    Worked with:
    Jeff Fernandez

    Sales

    (5.0) 16 reviews

  • November 11, 2019

    I was very satisfied with my used car purchase. Overall, the dealership was willing to work with me on price and help me get my questions answered. The... price was at the low range of the KBB fair price for the model year and mileage. I didn't feel pressured to purchase, but knew that I was getting a good deal!

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    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 29, 2020

    This was my second purchase from Tom Wood Toyota. I like the people there and their willingness to work with the customer. It's where I will continue... to go! Wayne Washington was excellent and a pleasure to work with.

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    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for continuing to support Tom Wood Toyota! I'm thrilled to hear that our team always takes care of you as customer satisfaction is our goal.... We look forward to working with you next time!


    Worked with:
    Neal Guidarelli

    Service and Parts Director

    (4.8) 28 reviews

  • 5.0 out of 5
    June 29, 2020

    Jeff was very professional and knowledgeable about the Rav 4 we purchased. He did an excellent job explaining all of the operational details before we... left the dealership with our new vehicle.

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    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your Toyota RAV4! We are so glad to hear that Jeff went over all of its features so you can be confident out on the road. Thank you... very much for shopping with us at Tom Wood Toyota.


    Worked with:
    Jeff Fernandez

    Sales

    (5.0) 16 reviews

  • 5.0 out of 5
    June 24, 2020

    Well taken care of, the staff at Tom Wood Toyota is awesome! Emma found everything I was looking for in a vehicle at the right price!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the five stars! Emma is an excellent member of our team at Tom Wood Toyota, and we will certainly let her know that you appreciate her h...elp. We hope that you continue to enjoy your newly purchased vehicle!


    Worked with:
    EMMA TORRES

    SALES PROFESSIONAL

    (4.9) 15 reviews

  • 5.0 out of 5
    June 12, 2020

    I was very pleased with the dealership and especially with Jeff. He listened to what I needed in a car and matched a car to my needs. I was also pleased... with the finance guy. He didn't try to sell me any unnecessary services.

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    Shopped for a new car
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star review! We are so glad you enjoyed working with our team at Tom Wood Toyota. We will certainly let Jeff know that you appreci...ate his help!


    Worked with:
    Jeff Fernandez

    Sales

    (5.0) 16 reviews

  • 4.0 out of 5
    June 11, 2020

    Jeff Fernandez was very helpful in get me into my 2019 RAM. We did have some bumps in the road but was able to work out all the kinks. I appreciate his... due diligence. Thanks Eric Gillum

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us a review! We are so glad you enjoyed working with Jeff here at Tom Wood Toyota. Safe driving in your 2019 RA...M!


    Worked with:
    Jeff Fernandez

    Sales

    (5.0) 16 reviews

  • 5.0 out of 5
    June 10, 2020

    I've used Tom Wood Toyota for at least 20 years and for the most part its been amazing. i had one little glitch but Toyota fixes it. My experience on Tuesday... was exceptional. I took advantage of the pickup and delivery, then spoke with Dennis who was very efficient, and the pickup and delivery went very smoothly. Thanks for the excellent service. Mary Abdullah

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review, Mary! We are grateful for your longtime business here at Tom Wood Toyota, and we are glad Dennis took good care of you durin...g your last visit. We will be sure to let him know that you appreciate his help!


    Worked with:
    Dennis Smith

    Service Advisor

    (5.0) 6 reviews

  • 5.0 out of 5
    June 5, 2020

    I traded in my car for a used f150, I couldn't be happier with the customer service I received from Wayne and Neil! Wayne went above and beyond making... sure I was happy and Neil did every thing he could do to make sure my new truck was right. We will certainly be back when it is time to get a new car for the wife!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to review Tom Wood Toyota. It is our goal to help customers into the perfect vehicle and we wish you safe travels in... your Ford F-150!


    Worked with:
    Neal Guidarelli

    Service and Parts Director

    (4.8) 28 reviews

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