Reviews
Superior Service
Maruf was excellent. He always keeps me informed on exactly what my car needs. I wouldn't trust my 7 series with anybody else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service during this time of social distancing and...
Great service during this time of social distancing and keeping the people and dealership environment clean and safe. Excellent representatives and fast efficient service at Braman.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bismarck made my experience smooth and hassle-free....
Bismarck made my experience smooth and hassle-free. Communication was great during the process and he was always available with the best attitude to answer my questions. The only sour moment was the long wait to pick up my car. Pay more attention there. Overall the service was great! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New 2020 BMW X5
Excellent customer service and very professional. Great care during pandemic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Braman's BMW Service Center has really dramatic improved...
Braman's BMW Service Center has really dramatic improved over the last 10 years and today I can without a doubt say that they offer one of the best customer experiences that I've come across and I am not an easy customer to please. Thank you Armando and the rest of the team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have gone through the experience of both buying and...
I have gone through the experience of both buying and leasing cars for myself, my wife, and my family for at least 40 years here in Miami.... and today was such a unique experience that I really wanted to write this review. Like many of us - I have never enjoyed the experience of purchasing/leasing a car before. Today was different. I had the pleasure of walking into the dealership this morning and being introduced to BMW Sales Rep, Salvador Lopez. And this experience was completely unexpected - relaxed and friendly, very informative, and I felt as if Salvadore cared and took the time to explain the options I had to make a decision on my new BMW. Amazing job!...Very impressed with Salvadore Lopez and Braman BMW Miami! Well Done
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Servicié was excelente , fast , nice .....etc etc etc...
Servicié was excelente , fast , nice .....etc etc etc etc etc etc etc . Very fast and very nice .... wonderful etc etc etc ......... more etc and nice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Customer Service
Jomar was very professional, polite, and knowledgeable. My customer service expectations were met and exceed by him. Thanks Braman for the excellent experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
November 23rd Service Appointment
I am always pleased with the courtesy and expertise of each and every member of the Braman Motors team. I work with Marouf and he is exceptional!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Amir, our salesman, was patient and very helpfulThis is...
Amir, our salesman, was patient and very helpful This is my fifth experience with BMW and we also owned a Mini , could not be more satisfied. We, ve been leasing from Braman since 2005
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
