Reviews
Braman BMW experience
Rigene Gomez was my client advisor . We spent almost three hours talking about the different vehicles options, prices, colors, accessories, etc, I drove three cars, Mr. Gomez answered all questions in a very professional way all of what made feel really comfortable and confident. At the end of the visit he gave three proposals to think about. Two days later I went back to close what I think a great deal, deciding for the option I considered the most convenient because I had the information and time to make the best decision thank to Mr. Gomez
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
These people are vultures who feed off international...
These people are vultures who feed off international customers who might be willing to pay whatever Braman asks. They don't care about all their customers, nor loyal customers of 10+ years. They claim to be high end -- they nickel and dime like a cheap dealership. Salesman Mark Martinez was dishonest and Sales Manager Anthony Marte helped him cover it up. No more stupid car salesman tricks! My next car will surely be a Tesla.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Service due to recall
Felipe was very professional and helpful. The only recommendation is to send a confirmation of scheduled appointments or a calendar invite. When I called the morning of the appointment before going to drop off the car for the 8am appointment, the receptionist told me he was not scheduled to arrive until 9:30 that morning. I asked her to confirm and then after placing me on hold she clarified that he was there already and ready for the appointment.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent and very communicative, knowledge and well done...
Excellent and very communicative, knowledge and well done job, no more problema and the car is in excellent condition. Very satisfied with the overall out coming.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchased an incredible 2011 XJ Jaguar from Braman BMW....
Purchased an incredible 2011 XJ Jaguar from Braman BMW. Pat Torres was the sales rep. Since the purchase was sight unseen I relied on Pat totally. Had complete confidence in him as a professional. Would highly recommend him. He handled everything for me including the transportation to Cincinnati. A beautiful Jaguar like new. A. F. McC
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Braman Service always handles the service on our 330i....
Braman Service always handles the service on our 330i. From start to finish everything is handled smoothly with communication status from the service advisor throughout. We have been servicing our cars at this dealership for 10+ years and will continue to do so.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thomas was great taking care of was was needed. My...
Thomas was great taking care of was was needed. My vehicle was take care of the same day. Service was definitely excellent. I highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My service representative, Peter Armstrong, did an...
My service representative, Peter Armstrong, did an excellent job of seamlessly coordinating a warranty-covered repair I may have otherwise missed. I would highly recommend Mr. Armstrong to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
EXCELLENT SERVICE: JOMAR OROZCO
EXCELLENT SERVICE PROVIDED BY JOMAR OROZCO AS ALWAYS.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marlon Vargas
Marlon Vargas is always eager and willing to help and go above and beyond in order to solve any problem my car has. I always return to Braman Service and one of the reasons is because of Marlon. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
