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Esserman Acura and VW

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 7:00 PM

Esserman Acura and VW Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2003

Your Miami & South Florida Acura Kia and Volkswagen Dealer

...


Welcome to Esserman International Acura Kia and Volkswagen in Doral, Florida...Your South Florida Acura Kia and Volkswagen Dealer serving the Greater Miami Area. We also serve Pembroke Pines, Palm Beach and Fort Lauderdale with exceptional deals on New Acura Kia and Volkswagen Cars & SUVs and Certified Pre-Owned as well as a wide selection of other used vehicles.

From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. Esserman International where a better price is just a beginning.

"Where a better price is just the beginning. Serving South Florida for over 43 years."

Reviews

4.8 out of 5 4.8
810 lifetime reviews. Includes reviews from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 4, 2018

    I would like to thank the sales team at Esserman Acura for their seamless and extremely gratifying experience leasing an Acura RDX. I am especially impressed... with Jose ???Pepe??? Borges for his exceptional professionalism. Kudos to Esserman Acura and their sales team.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Muddoggy305, thank you for taking the time to leave feedback. We strive to provide every patron with exceptional professionalism while being attent...ive to their needs. Enjoy your Acura RDX and we hope to see you again!


    Worked with:
    Jose Aragon

    Finance

    (4.7) 10 reviews

    Jose Borges

    Sales

    NOT RATED

    Jorge Guerra

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    December 4, 2018

    I got an Acura RDX. Vidal is a great showman. He walks through all the features in details with you. The dealership is clean and you do not get a ???sharks???... vibe when you get there. Finance paper work was quick and easy.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Ejaburtojr, congrats on your Acura RDX! As always we aim to provide a comfortable buying experience for all our customers. Hope to see you soon!


    Worked with:
    Jose Aragon

    Finance

    (4.7) 10 reviews

    Vidal Nunez

    Sales

    NOT RATED

  • May 23, 2016

    we went to your dealer with the idea of leasing a car the service attention was amazing the were able to answer or our questions and at the end of the... transaction we left leasing 2 cars instead of 1. I will definitely recommend your service at any time

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much Zayli, We absolutely appreciate your feedback and are so pleased to hear that we were able to deliver an excellent experience.

  • 5.0 out of 5
    December 3, 2018

    Greg Brady was amazing. He made sure that my car was taken care of and that everything was handled. I had been having issues for a while and I was taking... my car to South Motors and they wouldn't do anything. Thanks to Greg, my car works again! Great xxxxing service!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Nroqu016, We seek to provide excellent customer service, ensuring we meet all the needs of the customer. Thank you for visiting us and we hope to s...ee you again!

  • 5.0 out of 5
    December 3, 2018

    At Esserman, the staff are friendly & welcoming. From the moment of arrival, one feels welcomed and in great hands. The service advisors work deligently... and the vehicle service is completed in an efficient timely manner.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mdangla01, Thank you for taking the time to leave us a review. We are pleased that your vehicle service experience was an excellent one.

  • 3.0 out of 5
    December 3, 2018

    The customer service is very good, the prices are high. Dealers charge a lot for tire rotation. This is very easy and doesn't take a lot. Other than that... all good.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Enrique Subia

    Service Advisor

    (5.0) 6 reviews

  • 5.0 out of 5
    November 30, 2018

    I???m pretty happy with my new car. The experience was amazing. Very special thanks to Cleiver. Esserman is the best option to buy a car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Danagg0127, we're happy to hear that you had such a great car buying experience and congrats on your new set of wheels!


    Worked with:
    Jose Aragon

    Finance

    (4.7) 10 reviews

    Abdel Yoda

    Sales Manager

    NOT RATED

    Cleiver Vega

    Sales

    NOT RATED

  • 5.0 out of 5
    November 30, 2018

    consistent, excellent service for many years; before servicing, customer is advised of what is needed and, if customer only desires only the critical service... performed first, there is no pressure.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Josunem, thank you for taking the time to give us such a great review. We pride ourselves on listening to the needs of the customer!

  • 5.0 out of 5
    November 30, 2018

    It was my first time buying from this dealership and it was a great experience. I got a good price and vehicle was exactly what I wanted! Thanks to all... parties involved for their assistance!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Blue237, at Esserman International Volkswagen we aim to provide excellent service to our customers. Thank you for visiting us and enjoy your Volksw...agen!


    Worked with:
    Jay Plant

    Sales Manager

    (5.0) 6 reviews

    Rainier Garcia

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    November 30, 2018

    Very professional service department employees, especially Bismarck Guerra, who handle your problems and concerns without a hitch. Always enjoyable to... see everyone at Esserman when service is due and know it will be done correctly and on time.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Don S., thank you for taking the time to leave such a great review. We pride ourselves on providing excellent customer service. Hope to see you aga...in!


    Worked with:
    Marcia San German

    Marketing Director

    NOT RATED

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Esserman Acura and VW

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