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I was selling at Carico International for one year, and after that I began to work in Headquarter Toyota dealership in Miami. This was my first experience selling car. The great opportunity appeared in Esserman International Volkswagen 6 years ago. During this time, I have been working with around 3,500 customers with 100% satisfaction of my customer service including my job during and after the sales. I keep in touch with my customers every two or three months to know how the car is working and to check the expectation with the vehicle. If you have any question or concerns related with your car or insurance please call me at the moment you need me, whether it is about anything involving your vehicle, I'm here to help you to get the best option, under your conditions in the vehicle you decide. Keep me in your mind, I'm ready to help you every day Monday thru Sunday day and night. I'll be glad to service you.","emailTxt":"apedroso@esserman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28167/employees/b7018207e88c.jpg","drDealerId":28167,"dealerEmpStartDtUtc":"1364774400","industryStartDtUtc":"1328054400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":557540,"firstName":"Luis","lastName":"Gutierrez","titleText":"sales","emailTxt":"lgutierrez@esserman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28167/employees/96812c7c1c87.jpg","drDealerId":28167,"dealerEmpStartDtUtc":"1388534400","industryStartDtUtc":"1388534400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":565298,"firstName":"Tulio","lastName":"Pulgar","titleText":"Sales 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Esserman Acura and VW

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 7:00 PM

Esserman Acura and VW Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2003

Your Miami & South Florida Acura Kia and Volkswagen Dealer

...


Welcome to Esserman International Acura Kia and Volkswagen in Doral, Florida...Your South Florida Acura Kia and Volkswagen Dealer serving the Greater Miami Area. We also serve Pembroke Pines, Palm Beach and Fort Lauderdale with exceptional deals on New Acura Kia and Volkswagen Cars & SUVs and Certified Pre-Owned as well as a wide selection of other used vehicles.

From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. Esserman International where a better price is just a beginning.

"Where a better price is just the beginning. Serving South Florida for over 43 years."

Reviews

4.8 out of 5 4.8
2829 lifetime reviews. Includes reviews from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 31, 2020

    Vidal Nunez was my sales consultant. I can not ask for a better person. He not only explains every important detail of the car but also works hard to... accommodate my budget.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Vidal Nunez

    Sales

    (4.9) 107 reviews

  • 3.0 out of 5
    July 31, 2020

    Service took too long it took 4 hours to finish, but Pedro was very professional and helpful. I liked that my car was washed. I

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    Does recommend this dealer
    Came in for service or repair
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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Pedro Melendez

    Service Advisor

    (4.8) 26 reviews

  • May 23, 2016

    we went to your dealer with the idea of leasing a car the service attention was amazing the were able to answer or our questions and at the end of the... transaction we left leasing 2 cars instead of 1. I will definitely recommend your service at any time

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    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much Zayli, We absolutely appreciate your feedback and are so pleased to hear that we were able to deliver an excellent experience.

  • 5.0 out of 5
    July 31, 2020

    Very attentive and good customer service, as soon as I arrived I was attended to, I was called by service Julian to let me know the status of my Vehicle

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    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 30, 2020

    The attention and service at this dealer is excellent. I feel valued and cared for at every step of the service. Best part is it feels genuine.

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    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 29, 2020

    Excellent services and attention, everything good, no complaints, thank you for all... come back again. No problems. My car is very clean and full service...

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Pedro Melendez

    Service Advisor

    (4.8) 26 reviews

  • 5.0 out of 5
    July 29, 2020

    Vidal Nunez did my purchase an excellent experience, so easy! Great Service, He explained everything about the RDX. Abdel helped us to get the deal possible.... Thanks

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Abdel Yoda

    Sales Manager

    (5.0) 114 reviews

    Vidal Nunez

    Sales

    (4.9) 107 reviews

  • 5.0 out of 5
    July 29, 2020

    Service was exceptional, dropping my car off was easy, and timely mannered. Julian communicated well with me, kept me posted as to status of car. And I... left very satisfied with the visit.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 29, 2020

    Daniel Michelena made it easy to lease my new acura and assisted in picking the best deal and car for me. The whole process was about 2.5 hours, which... is not long at all! I love my new car. I would definitely recommend this dealer!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Daniel Michelena

    Sales

    (5.0) 122 reviews

    Cristian Gonzalez

    Sales

    (4.9) 63 reviews

    Jorge Guerra

    Sales Manager

    (4.9) 78 reviews

  • 4.0 out of 5
    July 29, 2020

    The only downside was not knowing at what time my vehicle would be ready. Everything else was great, especially the ease of picking up my vehicle at the... end and the cleanliness of the vehicle.

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    Came in for service or repair
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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ciro Ulloa

    Service Advisor

    (4.8) 222 reviews

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