Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 7:30 AM - 6:00 PM

Tom Masano, Inc. Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2008

We are Reading and Berks County Pennsylvania's factory authorized Mercedes-Benz and Sprinter van retailer. We also sell

...

a great selection of Mercedes-Benz Certified Pre-owned and other quality pre-owned makes and models!

"OUR BEST PRICE IS THE PRICE YOU SEE ONLINE - MARKET BASED ON LIKE CARS AND WHAT THE CONSUMER IS PAYING FOR IT!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
40 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 9, 2018

    They fixed a car I bought from them or offered to purchase the car back. Very cooperative

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    Shopped for a used car
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  • 5.0 out of 5
    March 7, 2018

    My shopping experience was outstanding. Everyone is extremely friendly and Neal is an outstanding sales person. Dealership is very clean and everyone... is willing to go out of their way to give you an experience to remember.

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    Shopped for a new car
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  • September 4, 2013

    Great experience, pleasure working for with them. The entire process was very transparent, you know exactly what you are getting yourself into. Walked... in Saturday afternoon left home with a new car a short while later.

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  • 5.0 out of 5
    October 29, 2017

    I found a used vehicle online at Tom Masano’s Mercedes Dealership. I filled out an online inquiry form and was met with a quick response from Tom Grim,... their online sales representative. I set up an appointment the next day which was a Saturday. The next day I went to the dealership at 10:30. By 3:30, I was driving home with the vehicle that I had come to see. I was given a very fair trade-in value on my vehicle to match the reasonable sticker price. My experience was pleasant and smooth.

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    Shopped for a used car
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  • 5.0 out of 5
    June 11, 2017

    I just purchased a CPO Mercedes and cannot say enough about the staff! Terrific service and professionalism. Lori makes the whole process seamless, and... Marc is a real guru when it comes to explaining all the gadgets. Will definitely purchase my next car from them.

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    Shopped for a used car
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  • 5.0 out of 5
    March 7, 2017

    We can't say enough praises about our car shopping experience with this dealership. A great team that was both responsive and helpful throughout the process.... It was a newly listed pre-owned vehicle that didn't have pictures online...they quickly responded with photos and we set up a test drive. A special thanks to Luis Alicea, our salesman..He helped us purchase a safe, clean, and quality car at a great price for our growing family. We love our "new to us" Acura MDX. We drove up from Maryland and we will be returning for our next pre-owned purchase. Thanks, again.

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    Shopped for a used car
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    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    February 28, 2017

    I have leased /purchased several cars from Tom Masano inc. and will continue to do so. Neal Fleischood in sales is the consummate professional.

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  • 5.0 out of 5
    February 17, 2017

    Excellent all around. Neal Fleishood, Sales Manager, did an excellent job and I'd highly recommend him to all my friends.

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    Shopped for a new car
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  • 5.0 out of 5
    February 3, 2017

    I was so excited to buy my first Mercedes! Lori Kleeman showed me all my options and made the shopping experience so much fun. When I'm in the market for... my next Mercedes-Benz I'm going back to her.

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    Shopped for a used car
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    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 3, 2017

    Purchased our car from Lorie Kleeman. She was so friendly and had such a great positive attitude. She knew exactly what I wanted for my first Mercedes... purchase and made it happen! She didn't stop until we were signing the paperwork! We absolutely adored her and will go back again when it's time!!!

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