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Mazda of North Miami

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
891 lifetime reviews. Includes reviews of Mazda of North Miami from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 3, 2019

    Salesman extremely knowledgeable, very friendly, highly accommodating. Answered all.my questions. Explanations were very clear and concise. Inferl.i got... the best car for my circumstanxes. Pleasant experience all.around

    Not Applicable
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Devon Martin

    Seinor Sales Associate

    (4.9) 41 reviews

  • 5.0 out of 5
    September 24, 2019

    Although not able to purchase, very thoughtful and out going. Will be back with a bigger down payment. And a better credit score! Manager tried to sell... the car I was interested in to someone else only down part.

    2.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewe...d with our team and please don¿¿¿t hesitate to call us if you¿¿¿d like to discuss anything in greater detail.Best, Robert Kesser , rob.kesser@mazdaofnorthmiami.com , 305-297-7833


    Worked with:
    Sam Velazquez

    Sales Associate

    (4.7) 56 reviews

  • 5.0 out of 5
    September 24, 2019

    I was contacted to end my lease early & get a better deal on a 2019 than my 2017. Made an appointment with Devon Martin & he made th process so easy. Gave... me a great geal & I was in & out in about 2 hours.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback, Harpo. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share yo...ur feedback with Devon. Please let us know if we can ever help you in the future.Best, Robert Kesser , rob.kesser@mazdaofnorthmiami.com , 305-297-7833


    Worked with:
    Devon Martin

    Seinor Sales Associate

    (4.9) 41 reviews

  • 5.0 out of 5
    September 23, 2019

    The perfect car buying experience at Mazda of North Miami with salesperson, Albert Garver. He is patience, genuine, knowledgeable and professional. He... provided great customer service and followed-up before and after the purchase of my brand new, shinny red CX5!!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to write this review. We are very happy to hear about your positive experience with Albert. Congratulations on y...our new car! If you have any further needs, do not hesitate to stop by for a visit.Best, Robert Kesser , rob.kesser@mazdaofnorthmiami.com , 305-297-7833

  • 1.0 out of 5
    September 19, 2019

    Your cashier is rude, your service person does not have the skillset to find the status of a car. Your promised times are not met. The latest experience... of my daughter bringing the car for service to your dealership was deplorable. Your poor customer service impacts our perception of the brand, not just the fact that we will never return to your facilities

    1.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    September 16, 2019

    Great Experience. James is the best car sales person. He is not only friendly but understood all my requirements. He didn't overwhelmed us. Excellent...

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    3.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Pat, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience with James! If there is an...ything else we can do for you, please feel free to give us a call.Best, Robert Kesser , rob.kesser@mazdaofnorthmiami.com , 305-297-7833


    Worked with:
    James Auguste

    Sales Executive

    (5.0) 11 reviews

  • 3.0 out of 5
    September 14, 2019

    Didn't get car I test drive, got excuses when I wanted to return it. Four buttons for you and you lost a 20 year client.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael Woolf

    Sales Executive

    NOT RATED

  • 5.0 out of 5
    September 11, 2019

    I made the drive to North Miami from Kendall to purchase my new CX5. Albert Garver provided us with exemplary service and ensured that I was purchasing... the car I wanted. After signing the papers, he also took over a half hour to demonstrate the features of my new car and to answer any questions we had about it. Even if this is not your nearest dealership, it is worth the drive.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We can¿¿¿t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.B...est, Robert Kesser , rob.kesser@mazdaofnorthmiami.com , 305-297-7833

  • 5.0 out of 5
    September 9, 2019

    I recently purchased my new cx9 through a broker. This was my first time leasing a car this way, and I can assure you it will not be the last. This was... one of the best experiences I've had with dealers and Andrew was just amazing. From the moment my car was delivered he made sure I understood how everything worked, transferred my belongings from the old car, and even switched my daughter's carseat without having to ask. He's called and emailed to make sure things are going well and to be of help in case I have any questions. This has to be the smoothest transaction I've dealt with. I truly recommend Mazda of North Miami and pls, if you decide to go there ask for Andrew. You'll not be disappointed!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Nancy! Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are ach...ieving our goals. Let us know if we can assist you again!Best, Robert Kesser , rob.kesser@mazdaofnorthmiami.com , 305-297-7833


    Worked with:
    Andrew Taylor

    Lease Return Manager

    (4.6) 68 reviews

  • 5.0 out of 5
    September 7, 2019

    Just wanna rate MONM services that they provides. First of all i didn't made an appointment and i walked in a little after they opened for service and... there were several cars ahead of me. Starting with the Greeters, Service writers and the service mechanics, the experience was so smooth i had to put it out there.. it is always smooth but a whole lot smoother that i was in and out in no time. Gr8 job guys keep it flowing. I usually reccomend this place and will still continue to do that. Big shout out to Diomedes Morel for taking time out to understands the customers.. thats why the service is so gr8.. Thx again

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Ruba and thank you for your kind words! Diomedes is a great asset and are glad to hear he provided an excellent experience for you. We thank you... again and we look forward to servicing you again in the future!Best, Robert Kesser , rob.kesser@mazdaofnorthmiami.com , 305-297-7833

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