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Reviews

Average Ratings

4.9
276 lifetime reviews.
  • Always great service in all deptments.

    It's always a pleasure doing business with Tropical Chevrolet. The have a friendly staff that are always willing to help, and make you feel welcome.

    Dealer Response

    Edward, we are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate...


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    It's always a pleasure doing business with Tropical Chevrolet. The have a friendly staff that are always willing to help, and make you feel welcome.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Edward, we are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tropical Chevrolet, we value our customers and we look forward to seeing you on your next visit. Best, Erica Wildstein, (305)-754-7551, ericaw@tagemail.com


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  • Requested price through cars.com

    Cars.com confirmed request. Never heard from dealer.

    Dealer Response

    My name is Jalitza Hernandez and I am the new Business Development Director here at Tropical Chevrolet. I would like to extended my sincerest apol...


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    Cars.com confirmed request. Never heard from dealer.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    My name is Jalitza Hernandez and I am the new Business Development Director here at Tropical Chevrolet. I would like to extended my sincerest apologies for your recent unpleasant experience. We have recently experienced a change in Management. and would like to invite you back in to meet the new Managers and see if we can right this wrong. Please feel free to call me directly at 305-757.6328 Thank you, and I look forward to speaking with you.


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  • I love this place....

    If you need to buy a car this is definitely the spot no hassle just professionalism... my 3 car I bought from this place and no regrets at all.. T...


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    If you need to buy a car this is definitely the spot no hassle just professionalism... my 3 car I bought from this place and no regrets at all.. Thank you Tropical

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Worst customer service ever

    Awful experience at this place. The worst customer service I've ever experienced. Nobody knew what they were talking about. They ordered all the w...


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    Awful experience at this place. The worst customer service I've ever experienced. Nobody knew what they were talking about. They ordered all the wrong parts and instead of owning up to their mistakes they just kept blaming other aspects of their business for the mess ups. When I asked to speak to the manager Julio he was very disrespectful and nonchalant about my concerns! What ever you do avoid this place when buying or servicing a vehicle you'll be very disappointed if you don't!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service

    Excellent Customer from Lisa in the Service Department and Roxy in Cashiering. Smooth sailing. Car received when promised. Each time I visit, exc...


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    Excellent Customer from Lisa in the Service Department and Roxy in Cashiering. Smooth sailing. Car received when promised. Each time I visit, excellent service is their standard.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Gentlemen: I took my car for body work at your c

    Gentlemen: I took my car for body work at your collision center 2 weeks ago. State Farm had suggested your collision center. Since the first te...


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    Gentlemen: I took my car for body work at your collision center 2 weeks ago. State Farm had suggested your collision center. Since the first telephone call, Aracelia was instrumental in making it easy for the claim. Furthermore, she was also very helpful and proffessional in her work. Steven Escudero handled all from the very first day to the last. His proffessionalism and knowledge were demonstrated without a doubt. I am writing this review because I want for both of these employees to get the credit they deserve. Arturo Weiss

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience

    Everyone was Customer friendly and provided proper service needed for my vehicle. The wait was not as long as I expected to get my car serviced. ...


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    Everyone was Customer friendly and provided proper service needed for my vehicle. The wait was not as long as I expected to get my car serviced. I would recommend Tropical Chevrolet to anyone who is looking forward to purchasing a chevy. I enjoyed my experience at Tropical Chevrolet.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome experience

    I went there thinking of buying a used vehicle after a couple of hrs I left with a brand new vehicle, I wasn't expecting that at all especially wi...


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    I went there thinking of buying a used vehicle after a couple of hrs I left with a brand new vehicle, I wasn't expecting that at all especially with my credit issues they were very helpful, I will definitely be back for future car purchases. Salesman went above and beyond to find me the perfect car. Thank you Tropical Chevrolet

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Business Man

    I really enjoy the purchasing process, people were friendly.


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    I really enjoy the purchasing process, people were friendly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great dealer, excellent service.

    Excellent sales team, miss Sadi Cobo,Javier and Mr. Malee the Salesman. Very professional and he did a great effort to make us happy and he did. ...


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    Excellent sales team, miss Sadi Cobo,Javier and Mr. Malee the Salesman. Very professional and he did a great effort to make us happy and he did. I certainly recommend this dealer to anyone looking for a good car and better price.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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