Williamson Cadillac Buick GMC

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Reviews

Average Ratings

4.9
742 lifetime reviews.
  • Great service, clean facilities,excellent cust ser

    Thank you for your help and service any time I need it. Mike Mckenson is my customer service provider who always give me an excellent service and...

    Dealer Response

    Dear Dora, Thank you sincerely for your kind words, as we place a high value on customer feedback. We are happy to provide help when you need it, ...


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    Thank you for your help and service any time I need it. Mike Mckenson is my customer service provider who always give me an excellent service and allways accomodate my car needs to my work schedule. as well my sales person Guillermo Farinas and all others are always there to help. You have an excellent team. Sincerely Dora A. Gaxiola, M.D.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Dear Dora, Thank you sincerely for your kind words, as we place a high value on customer feedback. We are happy to provide help when you need it, and Mike is always willing to go the extra mile for our customers. He is a great part of our team! We look forward to seeing you in the future, and look forward to providing the same level of service you have come to expect from our dealership. All the best, Mark Naszradi - General Manager


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  • Very rigid on a 2016 car, about $7k too high

    Priced way too high, not very aggressive for last year's model

    Dealer Response

    Thank you so much for taking the time to write a review, Chuck. Your feedback is very important to us, and we will certainly use it as a learning ...


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    Priced way too high, not very aggressive for last year's model

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to write a review, Chuck. Your feedback is very important to us, and we will certainly use it as a learning experience going forward. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com


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  • Lease process for GMC Acadia

    Mike Penn always makes it a smooth, simple experience with the red carpet rolled out.He goes beyond the expectations, even to linking Bluetooth!

    Dealer Response

    Thank you for the awesome feedback, Jeanne! Mike is an excellent salesman and we appreciate all he does for us! We're very happy to hear that he w...


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    Mike Penn always makes it a smooth, simple experience with the red carpet rolled out.He goes beyond the expectations, even to linking Bluetooth!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the awesome feedback, Jeanne! Mike is an excellent salesman and we appreciate all he does for us! We're very happy to hear that he was always there to provide you with excellent service. Thank you for continually trusting us with your auto needs. We will be there for you for many years to come. Sincerely, Jeff Rogers - jrogers@wagmiami.com


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  • Excellent customer service and attention to detail

    We leased a GMC Terrain. Great experience at the Dealer starting from sales to contract signing. Very Professional and no pressure. Highly recomme...

    Dealer Response

    Hi Jerry, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free leasing experience, and we are...


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    We leased a GMC Terrain. Great experience at the Dealer starting from sales to contract signing. Very Professional and no pressure. Highly recommend !!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Jerry, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free leasing experience, and we are glad to hear that was the case for you on your recent visit to Williamson Cadillac Buick GMC. Enjoy driving your new GMC Terrain, and have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com


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  • 2016 BUICK ENCORE SERVICE.

    Facilities very nice as always, however: 1) Was told tire rotation & oil change would take 1 to 1.5 hours, but it took 3.5 hours! 2) This is the...

    Dealer Response

    Thank you so much for taking the time to write a review, Arthur. Your feedback is very important to us, and we will certainly use it as a learning...


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    Facilities very nice as always, however: 1) Was told tire rotation & oil change would take 1 to 1.5 hours, but it took 3.5 hours! 2) This is the second time I've asked if something could be done to loosen the stiffness of adjusting the driver's armrest, and as was the case the first time, the advisor dismissed it out of hand as unadjustable. I just didn't get the feeling he was seeing it from my side by at least asking the mechanics to look at it. And believe me, at my age this is an issue that's causing me pains in my right arm. It's still hard for me to believe that it was intended to be that stiff, but even if that's the case, at the very least, it should be flagged as something in the Encore's design needing improvement .

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to write a review, Arthur. Your feedback is very important to us, and we will certainly use it as a learning experience going forward! Your comments will be reviewed with our team and please don't hesitate to contact us if you'd like to discuss them in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com


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  • Buying a car

    Salesman was professional, caring and genuinely interested in making certain I bought the right car for the right price. No pressure tactics as we...

    Dealer Response

    Dennis, thank you for taking the time to submit this amazing feedback. Our team takes pride in their professional, friendly and pressure-free cust...


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    Salesman was professional, caring and genuinely interested in making certain I bought the right car for the right price. No pressure tactics as well as great follow up once a decision was made.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dennis, thank you for taking the time to submit this amazing feedback. Our team takes pride in their professional, friendly and pressure-free customer service and will be ecstatic to hear that you left Williamson Cadillac Buick GMC satisfied. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. We look forward to seeing you back again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com


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  • Great buying experience

    Bruno Zayas was the best salesman I've encountered. I came looking for something particular and he was able to get me what I wanted along with wha...

    Dealer Response

    Thank you for taking the time to write this 5-star review, Eddy. We are glad to hear that Bruno was able to help you find the car you were looking...


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    Bruno Zayas was the best salesman I've encountered. I came looking for something particular and he was able to get me what I wanted along with what I needed, no hassle involved. His suggestions on buying were perfect. Quality individual, 99% responsible for my great experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write this 5-star review, Eddy. We are glad to hear that Bruno was able to help you find the car you were looking for. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Sincerely, Jeff Rogers - General Manager - jrogers@wagmiami.com


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  • Great customer service

    I called for a rate quote and instantly was treated with great enthusiasm by Angel. Angel after referred me to the sales agent jose mayorga. He wa...

    Dealer Response

    Hi Ray, thank you so much for this amazing review!! We are glad to hear that Angel and Jose were able to help you get into a new vehicle and offer...


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    I called for a rate quote and instantly was treated with great enthusiasm by Angel. Angel after referred me to the sales agent jose mayorga. He was straight forward understood my comcern and advised of how I could move forward. Exactly what I consider a great buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Ray, thank you so much for this amazing review!! We are glad to hear that Angel and Jose were able to help you get into a new vehicle and offer a great experience! We are extremely happy that you left satisfied and we do appreciate your business. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - General Manager - jrogers@wagmiami.com


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  • A dealer like no other!

    A+. Never in my 25 years of buying cars have I ever come across a dealership that respects you as a customer and makes you feel so wanted. Every c...

    Dealer Response

    Thank you for the kind words and congratulations on your new purchase. We're completely committed to providing top quality service and we're thril...


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    A+. Never in my 25 years of buying cars have I ever come across a dealership that respects you as a customer and makes you feel so wanted. Every concern properly addressed, no pressure sales tactics, a respect for ones time. Truly how all dealerships should be operated. I have bought Mercedes and BMW in the past, and have been treated well, but never even close to how I was treated at Williamson Cadillac.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the kind words and congratulations on your new purchase. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Williamson Cadillac Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, Jeff Rogers - General Manager - jrogers@wagmiami.com


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  • Best of the best

    Best experience. Very thankful to David Brown and Mike Penn. They both made my dream come true

    Dealer Response

    I am happy to hear David and Mike provided you with a pleasant car buying experience. Congratulations on your new purchase! If you have any questi...


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    Best experience. Very thankful to David Brown and Mike Penn. They both made my dream come true

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am happy to hear David and Mike provided you with a pleasant car buying experience. Congratulations on your new purchase! If you have any questions or concerns regarding your new vehicle, please come back to visit us. Sincerely, Jeff Rogers - General Manager - jrogers@wagmiami.com


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