Gus Machado Ford of Kendall

Rectangle 48
Sales 11:00 AM - 7:00 PM
Service Closed

Gus Machado Ford of Kendall Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 7:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2006

Welcome to Gus Machado Ford Kendall! Located in Miami, FL, Gus Machado Ford Kendall is proud to be one of the premier de

...

alerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Gus Machado Ford Kendall a good one ? for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you?ve come to the right place.

"Miami Dade's Largest Ford Dealer"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Oil, Filter Change

$34.95 and up*

Brake Diagnosis

Complimentary

New Brake Pads/Shoes (Rear)

$99.95 and up*

New Brake Pads/Shoes (Front)

$99.95 and up*

RepairPal Certified
View Certification
Requirements

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
414 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 2.0 out of 5
    September 20, 2018

    Recently purchased a 2016 Ford Mustang from them had brake pedal issues they refused to repair and now have engine light coming on all before my first... scheduled monthly payment as a recent cancer surviver I did not need the added stress , I feel like they sold me a lemon.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Miriam, we are so disappointed to learn of this situation you have described regarding your Mustang. Please give us a call at (305) 238-9211 and we wi...ll do our best to make this better. We hope to hear from you soon.

  • 1.0 out of 5
    July 17, 2018

    Be careful taking your car here for service and repairs. They will not do the proper service causing more problems. They will LIE and take hours to do... routine maintenance and repairs.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are disappointed that you have had such a negative experience dealing with us here at Gus Machado Ford of Kendall, LLC. We can assure you that it w...as truly not our intention to disappoint or frustrate you during this process. We would like the chance to talk to you further so please do call us at (305) 238-9211 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

  • May 16, 2018

    The team of service professionals were quick, thorough, and clean. The final price was just less than what I had budgeted.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Virgilio, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions,... we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    June 11, 2018

    Mike Carrozza, from the moment i pulled in took care of me. I had issues with my hood and door check with Rust and called it into FORD right away and got... back to me with a solution on the same day. Something you do not see in customer service anymore. From Taking in my car for repair (Which took a week) he kept in touch with me every step along the way. And to go far and beyond made sure all the services in my Vehicle were up to date. He is a key asset to maintenance and service department at GUS MACHADO FORD and look forward to doing maintenance with your team for a long time.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 7, 2018

    excellent customer service, and attention to details. Exceeded our expectations. Special mention to Mr. Hallstrom at the Service Dept, who provided guidance,... and made sure all issues were addressed. I m very satisfied with the service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 29, 2018

    Thank you Tom De Dios for your great service. And for going out of your way And providing me with a rental car.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 27, 2018

    I’m extremely satisfied with the customer service I receive every time I go in to service my vehicles. Ralph Mendoza is very friendly, helpful and knowledgeable.... I will always go to Ralph for service. Manny

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Gus Machado Ford of Kendall, LLC for all of your automotive needs. Please do...n't hesitate to call if you'd like further assistance.

  • 4.0 out of 5
    April 22, 2018

    Satisfactory, good staff! Good waiting area. Highly recommended.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Oswaldo, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be... more than happy to assist you! Safe travels!

  • 5.0 out of 5
    April 19, 2018

    Excellent customer service. Thank you Service Manager Will for addressing and resolving my brake issue in a timely and professional manner. Also appreciate... Rene Calvo's assistance and the fine mechanics who labored on my vehicle. My sincere gratitude!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 19, 2018

    Great experience. Professional and friendly staff took care of my car in a timely manner. The cafe and car wash was a nice touch. They offered a loaner... vehicle but I decided to wait and they were able to turn it around quickly.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jorge, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or quest...ions, we will be more than happy to assist you! Safe travels!

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