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Reviews

Average Ratings

4.7
2026 lifetime reviews. Includes reviews of Newark Toyota World from DealerRater.com
  • Excellent for friendliness and respect

    This is the sixth Toyota Camry we have purchased and the second time we have bought two cars at the same time. We were pleased with the price and ...


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    This is the sixth Toyota Camry we have purchased and the second time we have bought two cars at the same time. We were pleased with the price and had a great time with our sales person (Tom Dodd) and his manager (Jeff Ickes). The overall experience was great. The other sales people were also very friendly and no one was pushy. I highly recommend Toyota Town in Newark. Great bunch of people. This was the best experience of all we have had there and, again, we have been there four other times and bought six cars over the period of 27 years.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Wonderful experience purchasing first car
    May 28, 2017

    I have limited knowledge when it comes to cars. When it came to selecting and understanding, Toyota was with me every step of the way.


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    I have limited knowledge when it comes to cars. When it came to selecting and understanding, Toyota was with me every step of the way.

    Does recommend this dealer

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  • Excellent Service
    May 28, 2017

    I have been a customer of Newark Toyota since 1991, and there is no reason to change. I have always been very happy with their service.


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    I have been a customer of Newark Toyota since 1991, and there is no reason to change. I have always been very happy with their service.

    Does recommend this dealer
    Came in for service or repair

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  • Very good Saturday service
    May 28, 2017

    Ms Cheryl Gephart very effectively explained what would be done, including a recommendation from the inspection of the car, and kept me appraised ...


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    Ms Cheryl Gephart very effectively explained what would be done, including a recommendation from the inspection of the car, and kept me appraised of work in progress as the afternoon progressed.

    Does recommend this dealer
    Came in for service or repair

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  • " Awesome Experience at Toyota World"
    May 28, 2017

    After speaking with Lydia by phone, she suggested I bring my RAV 4 ( that I leased 3 years ago) in to discuss my options since I was at the end o...


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    After speaking with Lydia by phone, she suggested I bring my RAV 4 ( that I leased 3 years ago) in to discuss my options since I was at the end of my lease. Ken Steen showed me a new 2017 RAV 4 that was on the show room floor. I really liked it a lot. Because of Ken, and Brendan Cahill, they made made me a very proud owner of my 2nd RAV 4. This one I'm buying. I was happy with my first RAV 4, and with the service department. Ken made it happen that I got the car I wanted, and I believe at the best possible price. Thank you All for great customer service. It shows you care.

    Does recommend this dealer

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  • Great experience at Toyota World Service Dept.
    May 26, 2017

    I brought my 2016 Toyota Camry in for my first service. I want to compliment the service dept. The service writer's name was Luis L...


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    I brought my 2016 Toyota Camry in for my first service. I want to compliment the service dept. The service writer's name was Luis Lopez, he was very courteous, and proficient. Also the Service Mgr; Jamar, was very courteous. .Thanks Toyota World, for your service to me.John Buckley

    Does recommend this dealer
    Came in for service or repair

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  • Excellent customer service
    May 26, 2017

    Mr. Wesley is an excellent customer service representative for Newark Toyota. He was pleasant, informative but not overbearing. I did not have t...


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    Mr. Wesley is an excellent customer service representative for Newark Toyota. He was pleasant, informative but not overbearing. I did not have to wait very long for my car to be serviced and the waiting area is quiet and filled with diverse amenities, including soft drinks, hot coffee and tea, a reading area, cell phone charging station and two large screen tvs.

    Does recommend this dealer
    Came in for service or repair

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  • Disappointing
    May 23, 2017

    This is the 2nd time I have brought my car here to be serviced. This is the 2nd time they have told me it would be washed and the 2nd time it was...


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    This is the 2nd time I have brought my car here to be serviced. This is the 2nd time they have told me it would be washed and the 2nd time it was not washed. Very disappointing.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent customer service
    May 21, 2017

    We've been using Newark Toyota to service our 2077 Prius ever since we moved to the area. For the last 5 years, we haven't had a single complaint...


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    We've been using Newark Toyota to service our 2077 Prius ever since we moved to the area. For the last 5 years, we haven't had a single complaint. The service staff are all exceptionally friendly and informative. The work has been well done, fairly priced and efficiently delivered. I wish all dealers were as good. Newark has helped us on occasion advise our LA based son when his local Prius dealer has recommended very expensive, but as it turns out unnecessary work. We trust Newark to give us honest advice and to treat us as competent people not just money bags.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent service experience
    May 21, 2017

    I brought my RAV4 in for its 30k service yesterday (5/20/17). The service rep Cheryl Gephart was excellent in her understanding of my vehicle, th...


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    I brought my RAV4 in for its 30k service yesterday (5/20/17). The service rep Cheryl Gephart was excellent in her understanding of my vehicle, the service required and the time it would take to complete the service. The total time was less than thought and Cheryl thoroughly explained the service provided. I have always had a good experience at this service center but yesterday was exceptional because of the service rep, Cheryl!

    Does recommend this dealer
    Came in for service or repair

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