Excellent serviceI do not have to wait very long everyone was very courteous and kind would recommend to all of my friends and family...We got tire se...rvice there.
Staff is always professional and friendly. The service is reliable and prompt. I always leave there feeling more than satisfied with my overall experi...ence. Newark Toyota World offers peace of mind when it comes to your vehicle !
When scheduling service apointments the times available at Newark Toyota are convenient and always seem to fit into my schedule no matter what time I... wnat to being the car in. The service team is freindly, experieinced and don't try to talk you into serivicing that is not needed like a lot of other service centers do. They recommend what may be helpful or needed before the next service but leave it up to the customer to make the final decision - there is no pressure. Service is prompt and always above and beyond what is expected. I alwasy bring my vehicle backtot he dealer for service and have been to several differnt dealerships in the area but Newark ToyotaWorld is above nad beyond any other servie center I have experiienced.
The online process for setting appoints is super easy. My service advisor was friendly and he even saved me a bunch of money by making sure I did not ...have an unnecessary service I thought I needed. That was huge! Jeff was great!!!!!!
I have used Newark Toyota Service for the past 6 years for service as well as warranty work on my 4Runner. They are excellent in all aspects. I even p...urchased a new Rav4 from them about 2 years ago which they also service. I highly recommend them both personally and professionally. Eddie
As always EXCELLENT SERVICE from Team Toyota ( Newark Toyota World ) I have been Toyota Customer for over 12 Years and very satisfied with their Servi...ce.
Derrick was very helpful and pleasant, as he always is. And Kyle worked on my car. I trust him explicitly with my car. I have been a Toyota custome...r for over 10 years and have dealt with the same 2 people during that time. They are excellent!
Just recently moved to the area and what I thought was going to be a minor visit turned out to be a much more serious one. Cheryl was awesome in her a...ssistance, detailed and helpful explaining the seriousness of trucks problem. Had to leave my truck as it was not drivable and was provided a rental to get home. Jamar also reviewed diagnosis and gave me a first hand look at the issues regarding my truck. Very friendly and customer service oriented. Felt confident with them both. Most definitely will be the place I bring my truck back to for any further service needs.
The rep made sure he understood my concern by asking specific questions. He told me what he thought the problem was, but he would have the technician ...check it out. The technician verified the problem, and checked to make sure there were no other front end damages. I was very pleased with the service, and my car is driving fine.
Exceptional customer service by keeping you informed on progress of service on car, reviews in detail work performed and future potential work to be p...erformed. Professional and friendly staff, especially the technician assigned to my account. Full service waiting area to accommodate customers during wait time.