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Sales 9:00 AM - 5:00 PM
Service 8:00 AM - 1:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed
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Reviews

4.9
781 lifetime reviews.
  • Bait and switch

    I called to get information on a truck advertisedriver in that morningseat paper to learn that it was sold 3 weeks prior and no longer available....

    Dealer Response

    I am sorry to hear that you had a negative experience with our dealership. We assure you that we absolutely never instruct our staff to "bait and ...


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    I called to get information on a truck advertisedriver in that morningseat paper to learn that it was sold 3 weeks prior and no longer available. Then sale person went into a pitch on another truck. Low handed business practice

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am sorry to hear that you had a negative experience with our dealership. We assure you that we absolutely never instruct our staff to "bait and switch" any of our customers, nor do we condone the practice at all. We would be more than happy to discuss a specific car in our inventory with you or answer any other questions that you may have. Please contact me directly so that we may begin to build a trustworthy business relationship. I look forward to hearing from you. Sincerely, Bob Karstetter General Sales Manager 302.453-6800 x.3321 rkarstetter@porterautomotive.com


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  • I had a wonderful time at porter dealer shops

    MY WIFE IN I GOT A 2015 CHEVY FROM PORTER CHEVY ONE OF THE MOST FRIENDLY-SIT DEALER SHIP'S TO BYE OR FINANCE .....THANKS FOR THE MONNKY

    Dealer Response

    Omere, thank you for taking the time to submit this amazing feedback. Our team takes pride in their friendly customer service and will be ecstatic...


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    MY WIFE IN I GOT A 2015 CHEVY FROM PORTER CHEVY ONE OF THE MOST FRIENDLY-SIT DEALER SHIP'S TO BYE OR FINANCE .....THANKS FOR THE MONNKY

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Omere, thank you for taking the time to submit this amazing feedback. Our team takes pride in their friendly customer service and will be ecstatic to hear that you left our dealership satisfied. We are very appreciative of your 5-star review. Thank you for trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Bob Karstetter General Sales Manager 302.453-6800 x.3321 rkarstetter@porterautomotive.com


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  • 1st impression is everything

    I've always read the Yelp reviews and trusted, and appreciated the candor of the people who took the time to write them. This however is my 1st. ...

    Dealer Response

    Curtis, we've read your review and we'd like you to know that we take your feedback very seriously. It was most certainly not our intention to giv...


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    I've always read the Yelp reviews and trusted, and appreciated the candor of the people who took the time to write them. This however is my 1st. I drove down from Baltimore after working 12hrs, with the belief that it would be a pleasurable experience. My sales rep(I'll give him a slight pass, and won't divulge his name) I generally feel was a pleasant individual. However after negotiating the price he asked if I could leave a few $hundred dollar with him in good faith to show that I was serious about my interest, so I did. Fast forward to the fact that it's now been a week and a half of "making constant phone calls and leaving unreturned messages, which oddly...suddenly I can no longer seem to get someone on the phone. In addition, the 2 gentleman who extended their phone#s to me, that sought to lend a hand while I was there, to help with the transaction have also not return my phone calls. The times in which I am able to speak with someone, I receive the same seemingly empathetic...but pathetic response of, "Sure we understand, and no Sir no one is trying to take your money". To which my reply is "PUT YOURSELF IN MY POSITION, YOU'VE WORKED 12HRS, THEN DROVE FOR 2HRS, NEGOTIATED WITH SOMEONE YOU'VE ONLY KNOWN FOR ABOUT AN HOUR, AND TAKING THEIR WORD IN GOOD FAITH, YOU'VE GIVEN THEM A FEW $100 DOLLARS IN THE HOPES OF GOOD BUSINESS. HOWEVER ALMOST 2WEEKS LATER YOUR STILL WITHOUT ACCESS TO YOUR OWN MONEY FOR A CAR YOU DON'T HAVE!!!!!!!. "WITHOUT A DOUBT I WILL NEVER COME BACK, AND BEYOND A SHADOW OF A DOUBT, I WOULD NOT RECOMMEND THIS ESTABLISHMENT TO ANOTHER LIVING INDIVIDUAL.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Curtis, we've read your review and we'd like you to know that we take your feedback very seriously. It was most certainly not our intention to give you a bad experience on buying your new vehicle with us. Again, we apologize for the unpleasant experience. This is not how we operate our business and your feedback is very seriously taken. We would really appreciate the chance to speak with you regarding this matter. Please contact us at your earliest convenience. We look forward to speaking with you and regaining your trust in our business. Sincerely, Bob Karstetter General Sales Manager 302.453-6800 x.3321 rkarstetter@porterautomotive.com


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Service & Repair

About Our Dealership

Dealer on Cars.com since June 1999

Welcome to Porter Chevy! Located in Newark, DE, Porter Chevy is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Porter Chevy a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Chevy, you've come to the right place!

"Delivering More Than Expected for 91 Years!"