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Reviews

Average Ratings

4.8
244 lifetime reviews. Includes reviews of DCH Tustin Acura from DealerRater.com
  • Technology made simple

    While looking for a new car with all the bells and whistles, we came upon the Acura MDX and as it is with anything new, there is always a learning...


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    While looking for a new car with all the bells and whistles, we came upon the Acura MDX and as it is with anything new, there is always a learning curve. Hooman Keyvan made the purchase of our new MDX easy and also was extremely thorough in showing us all the bells and whistles (technology) it has as well as how to use them. Thank you Hooman for a very seamless experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Highly Knowledgeable, Professional and Caring
    March 15, 2017

    George Rodriguez is an excellent service technician here at Tustin Acura. Always has taken care of my Acura RDX 2010 every time I bring my care e...


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    George Rodriguez is an excellent service technician here at Tustin Acura. Always has taken care of my Acura RDX 2010 every time I bring my care either for a basic tune up or any service that may need replacement of components on the car. He knows the service history of my car and any parts that needs to be replaced letting me know how many miles I have. Calls me every time to inform me the cost of the service. I am very pleased that you have George working for Tustin Acura. And also I would like to acknowledge Ana Karina for being patient on giving me the ride either to my home or work.

    Does recommend this dealer
    Came in for service or repair

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  • Great buying experience
    March 7, 2017

    Ken made the process very easy no hassle pricing and it was a very good buying experience. I loved not having to go back and forth- I got their be...


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    Ken made the process very easy no hassle pricing and it was a very good buying experience. I loved not having to go back and forth- I got their best offer immediately. When I arrived the car was waiting for me, just had paperwork. In and out in under 30 minutes, nothing but courtesy and professionalism from Ken and Robert Arreola. Definitely start here when looking for a new Acura!

    Does recommend this dealer

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  • Great Service

    Acura has a policy to replace or repair malfuntioning seatbelts for the life of the car. I took my 2000 TL in because the passenger side seatbelt ...


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    Acura has a policy to replace or repair malfuntioning seatbelts for the life of the car. I took my 2000 TL in because the passenger side seatbelt retractor was locking and not releasing. The driverside seatbelt wasn't retracting well. This is a 17 year old car and Freddie didn't hesitate to take care of the problems by replacing both retractors...they even washed the car, all for free. ***** ¿

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent
    January 12, 2017

    Drove my old Audi right into the ground so it was time to suck it up and get a new car and deal with a monthly car payment. Abe made the experien...


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    Drove my old Audi right into the ground so it was time to suck it up and get a new car and deal with a monthly car payment. Abe made the experience I was dreading into a pleasant and memorable event. As a matter of fact, the entire staff was professional and courteous. Haven't serviced the car yet so I can't rate the service department at this time but I'm sure I'll have a glowing review to share in the future.

    Does recommend this dealer

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  • So happy.
    December 22, 2016

    This is the third Acura car we brought from Omar.we have been DCH Acura Tustin since 2010.The first time ,we met Omar until now .


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    This is the third Acura car we brought from Omar.we have been DCH Acura Tustin since 2010.The first time ,we met Omar until now .

    Does recommend this dealer

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  • 2nd DCH purchase for me

    DCH is always great to deal with. This is the 2nd car I have purchased from DCH Tustin Acura in the last 10 years.


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    DCH is always great to deal with. This is the 2nd car I have purchased from DCH Tustin Acura in the last 10 years.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Pleasant buying experience!
    November 11, 2016

    I was in the market for a new or certified pre-owned MDX looking to purchase by the end of 2016. After making several inquiries at various dealer...


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    I was in the market for a new or certified pre-owned MDX looking to purchase by the end of 2016. After making several inquiries at various dealerships in Southern California, DCH Tustin Acura made me an offer I could not refuse. I worked with Ken Nguyen, the Internet Sales Manager, who was friendly, responsive, and straight-forward. I got top dollar for my trade-in and we negotiated the price of my CPO car over the phone. Ken emailed me a breakdown of the deal, including taxes, fees, and financing terms. My car-buying experience was worth driving over 50 miles each way in Southern California traffic. On the day of the purchase, there were no surprises or changes to the terms we agreed upon. Ken delivered as promised. Finance Manager, Robert Arreola helped me secure a loan with even better financing terms than previously quoted. After I drove the car home, I noticed a few scratches on the driver side door. I called Ken the next day and he helped me set up an appointment to touch-up the paint and buff out the scratches! This is how a car-buying experience should be. I plan to return to this dealership for all my maintenance and service needs. DCH Tustin Acura earned my business with their selection of cars, competitive pricing, and customer service. It is no surprise that this dealership is the #1 volume Acura dealer in Southern California because they build lasting relationships with customers. Trust me, you will know the difference when you walk into some of the other Acura dealers in southern California or read about other people's horror stories on dealerrater.com. The next time when my friends and family are in the market for a new car, I will refer them to DCH Tustin Acura! If you are looking to lease or purchase, ask for Kenny and he will take care of you!

    Does recommend this dealer

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  • # Sales Person at DCH Tustin Acura
    September 6, 2016

    Sarun Pho was just plain fantastic with helping my Daughter get her car. Took time to explain all the features of the car. Anticipated things sh...


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    Sarun Pho was just plain fantastic with helping my Daughter get her car. Took time to explain all the features of the car. Anticipated things she might want to ask but too shy to do so. She did it all. I have bought many cars over the past 40 years and I too was so impressed. She is number one for my family's car needs. I also want to put a word in for the finance manager. He was terrific and made a real chore go really quick. I look forward to doing more business in the future with this kind of service!!! Eric Beaver

    Does recommend this dealer

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  • Hooman provides outstanding customer service!
    April 13, 2016

    Working with Hooman was a delightful experience. He took the time to understand my needs and deliver exactly what I was looking for. What's more, ...


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    Working with Hooman was a delightful experience. He took the time to understand my needs and deliver exactly what I was looking for. What's more, he even called me on my birthday to wish me a happy birthday! Candidly, this personal touch is the reason I closed the deal with him instead of with another Acura dealer. He won my business through personal attention to detail and a strong commitment to understanding and fulfilling my needs. Would recommend to anyone that they work with Hooman!

    Does recommend this dealer

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