Reviews
Great Service!
The service was fast and friendly. Dary Chum did a great job making sure I was taken care of. I had the B1 service performed on my vehicle. I was in and out within an hour.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Itzab, Thank you for taking the time to leave us this great review. We greatly appreciate your feedback and are very happy that you had a wonderful experience with us. Regards, Kelly Zala Customer Relations Manager
Painless Experience
Everyone was very friendly and inviting. It seems like everyone went a little out of their way to make sure that I was taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi TLXTLXTLX, Thank you for taking the time to leave us this great review. We greatly appreciate your feedback and are very happy that you had a wonderful experience with us. Regards, Kelly Zala Customer Relations Manager
The best service ever!
Dary Chum did a great job to take care of all issues my cars has. I can say the best experience I've ever had in DCH Tustin Acura! I specified his name here because I couldn't find him in below.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Phynars, Thank you for taking the time to leave us this great review. We greatly appreciate your feedback and are very happy that you had a wonderful experience with us. Regards, Kelly Zala Customer Relations Manager
Repair for MDX 2006
The service point of contact Dary was great...explained the problem, responded well to my needs. The overall service to the Car was excellent. Resolved the issues quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Jatin, Thank you for taking the time to leave us this great review. We greatly appreciate your feedback and are very happy that you had a wonderful experience with us. Regards, Kelly Zala Customer Relations Manager
Service
Rick greeted me at my car and within minutes my car was getting a scheduled service. I found a last min time slot and was in and out in a short time. Rick explained everything and will be back for other maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi TMBurke, Thank you for taking the time to leave us this great review. We greatly appreciate your feedback and are very happy that you had a wonderful experience with us. Regards, Kelly Zala Customer Relations Manager
Basic A1 Service
I chose to stay this time to wait for my vehicle. Was promised it would be done in an hour and a half. Was done within an hour. Couldn't be happier. The customer lounge was very pleasant with free snacks and drinks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi BryanDube, Thank you for taking the time to leave us this great review. We greatly appreciate your feedback and are very happy that you had a wonderful experience with us. Regards, Kelly Zala Customer Relations Manager
Great Team
I had a great experience with Villa from the initial call with her. We talked about an offer over the phone, and it was the exact offer I was given when I went in to the dealership. The entire team there was attentive and welcoming.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Victor, Thank you for taking the time to leave us this great review. We greatly appreciate your feedback and are very happy that you had a wonderful experience with us. Regards, Kelly Zala Customer Relations Manager
Excellent Service
Always a pleasure to take my car in for service at DCH Tustin. Thank you for all that you do... curtious, friendly, easy to work with. promise & deliver on time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sunshine, Thank you for taking the time to leave us this great review. We greatly appreciate your feedback and are very happy that you had a wonderful experience with us. Regards, Kelly Zala Customer Relations Manager
Always Personable, Great Communication, and Great Service
I've been going to DCH Tustin Acura for sales, maintenance, and service since 2014. I plan ton continue for many years to come. I especially appreciate the gentleman on the Service side of the house. No matter who works with me, I always leave feeling like they actually care....it makes a difference.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Happycustomer, Thank you for taking the time to leave us this great review. We greatly appreciate your feedback and are very happy that you had a wonderful experience with us. Regards, Kelly Zala Customer Relations Manager
Service visit
I did not make reservation but was fit in the same morning I called. Service was fast. Pricing is reasonable. The service representative was friendly. Overall good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Blacksides, Thank you for taking the time to leave us this great review. We greatly appreciate your feedback and are very happy that you had a wonderful experience with us. Regards, Kelly Zala Customer Relations Manager