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2014 state dealer award
View 2 awards
2014 state dealer award
2020 consumer dealer award

Reviews

(604 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Tustin Acura from DealerRater.

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Great service

Thank you DCH Tustin Acura for helping me to get in my dream car. Our sales rep Wolis and finance manager Robert were great. We will recommend Tustin Acura and Wolis to every one we know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Technology made simple

While looking for a new car with all the bells and whistles, we came upon the Acura MDX and as it is with anything new, there is always a learning curve. Hooman Keyvan made the purchase of our new MDX easy and also was extremely thorough in showing us all the bells and whistles (technology) it has as well as how to use them. Thank you Hooman for a very seamless experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thanks

Mr. Hooman Keyvan was very helpful and professional. We are so satisfied with his and DCH Tustin Acura service and happy with our car. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Would recommend DCH Acura @ Tustin to anyone

Absolutely love my experience here at DCH Acura in Tustin! The process of buying a vehicle is always long and tough, but I am glad I made my choice to purchase my new vehicle here. My husband and I came here on a Sunday and was helped by a friendly team. Kenny, Miguel, and Marwol (sorry! I may have mispelled her name) helped us with the process of purchasing our new vehicle and they're all very friendly. The great thing is - they aren't so pushy and mean like some other car dealers. Miguel was the sales manager and he wanted to make the car buying process easy and he definitely made that happened! Kenny is also so hilarious, personable, knowledgeable, and helpful! These guys really know how to take care of their customers and will do what they can to work with you. I can't wait to have my new vehicle serviced here and will write another review about my service experience. Thanks DCH Acura for making our car buying experience a pleasant one! =)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fantastic Car Buying Experience

We worked with Hooman Keyvan at the Tustin Acura and had a great experience buying our car. It's the first we've bought in over 10 years. Hooman really worked with us and he was very thorough and knowledgable and friendly. We love our new MDX.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service

Wolos and Saron were great, they helped me get in my dream car with out any hassle. I had heard good things about DCH Tustin Acura but now I experienced it first hand. I will recommend the dealership and my sales person Wolos to all my family a friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New mdx

So far fast process which l really appreciate!!! Hope the finance part will continue to be smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Simply the best service!!

I recently visited DCH Acura and worked with Abe on a complex sale and trade-in! He was extremely knowledgeable about all the specials, inventory and the features of the vehicles! I can be a difficult customer as it is hard to make up my mind but I never felt rushed or pressured. Abe made sure I was satisfied and comfortable with my choice! This was by far one of my most enjoyable experiences purchasing a vehicle! I highly recommend DCH Tustin and Abe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience

Nice helpful staff! Thanks to Kenny and Alex! This dealership was nice and helpful the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great experience with Hooman

Great experience buying today, beat other dealership prices and had a quick and easy experience with Hooman!... glad we travelled the extra miles to Tustin! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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