Volkswagen of Van Nuys

Reviews

5.0 out of 5 5.0
96 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 20, 2018

    We had a great experience. Very personable salesman. And Finance Officer. Well done!

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  • 5.0 out of 5
    October 12, 2018

    I went in with a specific model and trim level in mind. Nicole at VW of Van Nuys was able to show me several options that allowed me to choose the right... vehicle for my overall needs. Great help!

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  • 5.0 out of 5
    September 14, 2018

    My wife and I are so happy with our purchase of our new VW Tiguan. We have a 20 year old car that was about to die on us. We searched midsize cars from... different car companies (Honda, VW, Toyota, Mazda). We got information and quotes. We found that the Van Nuys VW was not only the best deal but amazing customer service. We dont even live in the area but everyone who worked there (from the General Manager to finance) was honest and helped us understand what we were doing. Not only was everything clear and everyone was so helpful, they even checked in on us after we bought the car - amazing they still kept in touch so if we had any questions we could get answers. I would recommend buying a car from Van Nuys VW.

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  • 5.0 out of 5
    September 2, 2018

    Great experience and customer service Slava was awesome and very patient -thanks again

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  • 5.0 out of 5
    August 30, 2018

    Bought a diesel Jetta here nine years ago. We remembered this dealership as one that treats customers like intelligent adults and doesnt bother with the... usual ridiculous sales tactics. When it came time to sell the car back to VW, we shopped for a new one; we looked at hybrids, plug-in hybrids, etc. Nothing compared favorably with the Jetta in terms of general configuration, quality or value for the money so we came back to VW of Van Nuys and test-drove a new Jetta. Love at first sight! We bought it that day. Everyone there was incredibly helpful a few days later with the buyback procedure as well. This dealership is a pleasure to work with. Highly recommended.

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  • 5.0 out of 5
    August 24, 2018

    Everything in this dealership is what people should be looking for. The environment and the people are so friendly and professional.

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  • 5.0 out of 5
    August 22, 2018

    The customer service at Volkswagen is truly incredible!

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  • 5.0 out of 5
    August 3, 2018

    Very Fast Great Service. Very Friendly. Fastest & Quickest Ive Ever Got A Car From A Dealership.

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  • 5.0 out of 5
    July 25, 2018

    Simply put, great team with knowledge, fast accurate service, and perfect customer satisfaction guarantee. John & Iryna, very caring thumbs up, bravo.

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  • 5.0 out of 5
    July 5, 2018

    Marion at Van Nuys was extremely helpful from the first moment we spoke. He went beyond to guide me through the whole process. Coming from another country,... I had many questions about the leasing process in America. Marion was very knowledgeable and helped me find the package that was right for me. After having rough experiences elsewhere, I will definitely be recommending him. He has even offered to stay in touch to answer any of my future questions - above and beyond!

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