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Very friendly staff. I came in 30 mins before closing and they stayed late to get me out of 2017 Jetta and into a new one!
Tommy and everyone at Vw van nuys made the car leasing process quick and easy!
Purchasing with Monsy was a great experience. She was courteous, professional and very knowledgeable about her product. I was in the market for a different... brand but Monsys knowledge and customer service convinced me to go with another VW
We had a great experience. Very personable salesman. And Finance Officer. Well done!
I went in with a specific model and trim level in mind. Nicole at VW of Van Nuys was able to show me several options that allowed me to choose the right... vehicle for my overall needs. Great help!
My wife and I are so happy with our purchase of our new VW Tiguan. We have a 20 year old car that was about to die on us. We searched midsize cars from... different car companies (Honda, VW, Toyota, Mazda). We got information and quotes. We found that the Van Nuys VW was not only the best deal but amazing customer service. We dont even live in the area but everyone who worked there (from the General Manager to finance) was honest and helped us understand what we were doing. Not only was everything clear and everyone was so helpful, they even checked in on us after we bought the car - amazing they still kept in touch so if we had any questions we could get answers. I would recommend buying a car from Van Nuys VW.
Great experience and customer service Slava was awesome and very patient -thanks again
Bought a diesel Jetta here nine years ago. We remembered this dealership as one that treats customers like intelligent adults and doesnt bother with the... usual ridiculous sales tactics. When it came time to sell the car back to VW, we shopped for a new one; we looked at hybrids, plug-in hybrids, etc. Nothing compared favorably with the Jetta in terms of general configuration, quality or value for the money so we came back to VW of Van Nuys and test-drove a new Jetta. Love at first sight! We bought it that day. Everyone there was incredibly helpful a few days later with the buyback procedure as well. This dealership is a pleasure to work with. Highly recommended.
Everything in this dealership is what people should be looking for. The environment and the people are so friendly and professional.
The customer service at Volkswagen is truly incredible!