Reviews

Average Ratings

4.9
67 lifetime reviews.
  • Best experience I have had @ a dealership bought 2

    Best experience I have had, at a dealership. Yury Angolenko internet sales specialist and his Sales manager Sven, are amazing people and smart bus...


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    Best experience I have had, at a dealership. Yury Angolenko internet sales specialist and his Sales manager Sven, are amazing people and smart business men, when it comes to closing a deal. They took good care of me and got me what I wanted, without the hassle or complications. I BOUGHT 2 CARS from them today. Yury and Sven are a great team and work together as one. You guys are a blessing and asset to your company. They (VW) are lucky to have you guys. I will from now on, only buy from them. I will also recommend all my friends and co workers, to go to them when they need cars. Thank you very very much on the professionalism that is rare today, the customers service excellent and the warmth of being genuine people and once again smart smart business men. Not like other people at other dealerships.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Quick service

    They got the job done however my car was a bit of a mess upon return. There was a huge bug inside (dead) and some plastic bags everywhere. Also th...


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    They got the job done however my car was a bit of a mess upon return. There was a huge bug inside (dead) and some plastic bags everywhere. Also the exterior of my car was filthy like it was left under a gutter or something. So far so good with the repair through, hopefully nothing else will be an issue. Over all customer service from Johnny and Arman was great.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Passat leases

    Very pleasant and helpful. They worked as a team. Worked with Vlada and Kevin for the sale, and another Kevin as the manager. Bought 2, and most...


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    Very pleasant and helpful. They worked as a team. Worked with Vlada and Kevin for the sale, and another Kevin as the manager. Bought 2, and most likely will buy a third.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service!

    Everyone was great. Helpful, honest. I was informed what was wrong with my car. I was informed when it would be ready. VW now offers Lyfts to and ...


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    Everyone was great. Helpful, honest. I was informed what was wrong with my car. I was informed when it would be ready. VW now offers Lyfts to and from my house which is great. Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Amazing service & repairs department

    Marcia kept me up to date with the status on my car and it was ready when promised.


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    Marcia kept me up to date with the status on my car and it was ready when promised.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service Department

    Excellent Service. I have been bringing 3 cars to this dealership for servicing for years. Always satisfied


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    Excellent Service. I have been bringing 3 cars to this dealership for servicing for years. Always satisfied

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 30,000 mile service

    Van Nuys VW made scheduling my service appointment very easy and kept me updated on the process even better. They updated me via text and telephon...


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    Van Nuys VW made scheduling my service appointment very easy and kept me updated on the process even better. They updated me via text and telephone calls with any concerns and when my car was ready for pick up! Couldn't have been any easier!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Nice spot

    Very competitive with other dealers. Meet and beat other offers I had.


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    Very competitive with other dealers. Meet and beat other offers I had.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Tom, Service Manager was attentive and thorough

    Decent overall experience with the service department here. Only wish they provided a carwash. Maybe their sign saying no car washes are provided ...


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    Decent overall experience with the service department here. Only wish they provided a carwash. Maybe their sign saying no car washes are provided due to drought will disappear soon.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Lease Jetta SE

    Best experience ever, my salesman Kevin Osorto Ramirez was amazing and efficient, as well as his manager Ash ... I couldn't pick a better day to l...


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    Best experience ever, my salesman Kevin Osorto Ramirez was amazing and efficient, as well as his manager Ash ... I couldn't pick a better day to lease my car... I feel very happy with my experience in this location... Excellence 100%

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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