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Reviews

Average Ratings

4.9
58 lifetime reviews.
  • Lease Jetta SE

    Best experience ever, my salesman Kevin Osorto Ramirez was amazing and efficient, as well as his manager Ash ... I couldn't pick a better day to l...


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    Best experience ever, my salesman Kevin Osorto Ramirez was amazing and efficient, as well as his manager Ash ... I couldn't pick a better day to lease my car... I feel very happy with my experience in this location... Excellence 100%

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service

    The process was easy and the staff was very friendly.


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    The process was easy and the staff was very friendly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Leased a 2016 E Golf from this Dealer.

    It was a Great Car Leasing Experience. Thank you Trueman De La Cruz.


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    It was a Great Car Leasing Experience. Thank you Trueman De La Cruz.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Tom Andrews Volkswagen of Van Nuys

    Tom was top notch. He took me through everything-- answered questions patiently and coherently and delivered as promised. What more can you ask for?


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    Tom was top notch. He took me through everything-- answered questions patiently and coherently and delivered as promised. What more can you ask for?

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • They do a good job.

    Thank you. I do appreciate when you guys wash my car...this time you didn't...but that's ok. You weren't required to.


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    Thank you. I do appreciate when you guys wash my car...this time you didn't...but that's ok. You weren't required to.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service Department

    I love there service they was very good on the they handle me. I was told what was wrong with my car and they was good about it.


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    I love there service they was very good on the they handle me. I was told what was wrong with my car and they was good about it.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Very happy with the Service Dept. a VW Van Nuys

    They need a Barista and an Expresso Machine, otherwise everything there is great! I bought three of my six VWs at Van Nuys, and had all six of th...


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    They need a Barista and an Expresso Machine, otherwise everything there is great! I bought three of my six VWs at Van Nuys, and had all six of them serviced there.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Mrs. Susie

    Truman is the man to get you into a vehicle. He makes deals happen alongside Ash. Second vehicle leased from this dealership and love the NO PRE...


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    Truman is the man to get you into a vehicle. He makes deals happen alongside Ash. Second vehicle leased from this dealership and love the NO PRESSURE attitude. It makes the experience so pleasant compared to other dealerships where they are just standing outside waiting for you and bombard you to the point you want to just run for cover. Attention to all details here plus the quality and value of the cars is unquestionable. Will definitely keep coming back!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service

    Always a pleasure to get service there. Couldn't be more accommodating.


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    Always a pleasure to get service there. Couldn't be more accommodating.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • VW of Van Nuys Rocks!

    SUPERIOR SERVICE and PRICES! VW of Van Nuys BEAT all of the other dealer's offers, including GALPIN'S!! I was shopping for, and did ultimately pur...


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    SUPERIOR SERVICE and PRICES! VW of Van Nuys BEAT all of the other dealer's offers, including GALPIN'S!! I was shopping for, and did ultimately purchase, a Passat from Van Nuys, and their price beat the lowest bid I had from Galpin by $500!! The agent, Artem Dasov, worked super hard to make the deal happen and even offered to bring the car to me with the papers ready to be signed! He was persistent, friendly, nice, knowledgeable and helpful. I told him I was coming with two small kids so he had all of the paperwork ready for me to sign. I would definitely buy from VW of Van Nuys again!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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