Honda of Downtown Los Angeles

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Reviews

2.3
139 lifetime reviews.
  • good service

    people where very nice and very helpful got in and out quickly


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    people where very nice and very helpful got in and out quickly

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Would Not recommend

    I went into this dealership hoping to leave in a used car, but instead I found myself in a place where the people who worked there made it clear t...


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    I went into this dealership hoping to leave in a used car, but instead I found myself in a place where the people who worked there made it clear they did not care to be selling. The sales person was not trying or even looked like he cared to be doing his job. This made me lose confidence in purchasing a car. If this person didn't care to be there, why would they even care about making this a smooth process for me. I informed the salesman of my budget and need to stick to it, which was a completely fair offer considering invoice price and holdbacks, but was simply addressed with a smirk. Well, that's a great way to make me feel even more confident and great about my possible purchase. I understand they are there to sell, but a little courtesy is much appreciated. I would not recommend coming to this place. Take your money elsewhere, where they will at least treat you with a little courtesy.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Bad Job

    November 2016 I took my car in for service to fix a power steering fluid leak. Spent OVER $400 to replace the pump (as they said this was where th...


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    November 2016 I took my car in for service to fix a power steering fluid leak. Spent OVER $400 to replace the pump (as they said this was where the leak is coming from) one month later its still leaking. I've refilled my power steering fluid once already. Took it back early December 2016 and they told me I need to replace a $5 rubber "O" ring on the high hoes. They couldn't replace it because it wasn't in stock at the time. Talk about a complete waste of time. Paid over $400 to still have the same problem. THUMBS DOWN! Mind you I work in the valley and the commute is not the best.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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