Continental Audi of Naperville

New 888-514-9110 Dealer Website
Used 888-515-2199 Email Dealer
Service 866-694-7611

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Reviews

Average Ratings

4.9
386 lifetime reviews. Includes reviews of Continental Audi of Naperville from DealerRater.com
  • Excellent experience purchasing car!@@

    I initially contacted Brian Bertuccioli about a Q5 and then worked with Doug Wiersema at the dealership to check out the car I was interested in b...

    Dealer Response

    Thank you for this great five star review! We are glad to hear that you had a great and easy time working with our team. Please stop by or give us...


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    I initially contacted Brian Bertuccioli about a Q5 and then worked with Doug Wiersema at the dealership to check out the car I was interested in buying. I was a little anxious about being able to make the deal since I drove in from an hour away. However I am pleased to report that Doug was patient and throughout the process I never felt pressured or rushed during my entire time, even when we we closed the deal after closing time. He and the manager, Josh Ihmoud, made the entire transaction smooth and painless as others have mentioned in their reviews. When I arrived the car was sitting out front and it was it in the same pristine condition as advertised on the website with Doug inside expecting me. We took a nice test drive and he expertly explained all of the features on the car. I ultimately traded in my car and purchased the Audi Q5 as planned. I would definitely work with Continental again and recommend to my friends and family if they are in the market for a new car Continental Audi is the pace to go It was definitely worth the drive to get the right car, for the right price, from the right place. Thanks Doug, Josh and Brian for your excellent customer experience!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for this great five star review! We are glad to hear that you had a great and easy time working with our team. Please stop by or give us a call if you ever need anything.


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  • Helpful sales presentation and high quality products.
    March 28, 2017

    Worked with Mitch over several months until we found the right vehicle for us. He gave us a thorough introduction to the line and allowed us spac...


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    Worked with Mitch over several months until we found the right vehicle for us. He gave us a thorough introduction to the line and allowed us space to make up our own minds. An outstanding car-buying experience.

    Does recommend this dealer

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  • Great experience at Continental Audi Naperville
    March 22, 2017

    Worked with Mitch on our search for a Audi Q5. He listened to our needs and wants.... We wanted a certified car and worked towards that goal. He...

    Continental Audi of Naperville

    This is a wonderful review! Our team truly appreciates your kind words. Thank you for giving us the opportunity to earn your business and we look ...


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    Worked with Mitch on our search for a Audi Q5. He listened to our needs and wants.... We wanted a certified car and worked towards that goal. He also offer other ideas, which included a 2017 Season of Audi Q5.... We did not like the interior color at first.. We even searched with other dealers for a certified and just for kicks price of a new 2017 Q5. Mitch did not let anything affect his courteousness and professionalism... he worked with us and even beat price of other dealers and provided us with a new Q5 that we love. Thanks again to Mitch and the team at Continental.

    Does recommend this dealer
    Continental Audi of Naperville

    This is a wonderful review! Our team truly appreciates your kind words. Thank you for giving us the opportunity to earn your business and we look forward to working with you again!


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  • Treated like a princess
    March 19, 2017

    I was greeted at the door by Chris with a friendly smile and hand shake. The receptionist also greeted me sweetly. Chris was professional and know...

    Continental Audi of Naperville

    Thank you for this great review! Our team truly appreciates your kind words. If you have any questions about your new Audi please feel free to giv...


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    I was greeted at the door by Chris with a friendly smile and hand shake. The receptionist also greeted me sweetly. Chris was professional and knowledgeable. He has a calm and kind approach. There was no pressure. We were given private time to consider our decision. I felt like a princess!

    Does recommend this dealer
    Continental Audi of Naperville

    Thank you for this great review! Our team truly appreciates your kind words. If you have any questions about your new Audi please feel free to give us a call or stop by! Thanks again.


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  • Great overall experience with Continental Audi of Naperville
    March 17, 2017

    Leased a 2017 Q5 for my daughter's 16th birthday and couldn't have had a better experience. The service from start to finish was exceptional.


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    Leased a 2017 Q5 for my daughter's 16th birthday and couldn't have had a better experience. The service from start to finish was exceptional.

    Does recommend this dealer

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  • Convenient and expedient
    March 13, 2017

    Great experience with Continental Audi and Mitch Massaro. Pre-sales experience through finance and delivery of the vehicle was expedient and Mitc...


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    Great experience with Continental Audi and Mitch Massaro. Pre-sales experience through finance and delivery of the vehicle was expedient and Mitch is great to work with.

    Does recommend this dealer

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  • Great Job Continental Audi of Naperville
    March 11, 2017

    Jared Toops and Robyn Borchert were awesome. Great buying experience and customer service. My son is thrilled with his car! Thank you Continental ...

    Continental Audi of Naperville

    Thank you for this great review! We are pleased to hear you had a great experience working with our team.


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    Jared Toops and Robyn Borchert were awesome. Great buying experience and customer service. My son is thrilled with his car! Thank you Continental Audi! I'll be back in a few years for me.

    Does recommend this dealer
    Continental Audi of Naperville

    Thank you for this great review! We are pleased to hear you had a great experience working with our team.


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  • great place

    Awesome place and very helpful staff. The dealership and showroom is spotless

    Dealer Response

    Thank you for the kind words Mikey!


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    Awesome place and very helpful staff. The dealership and showroom is spotless

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for the kind words Mikey!


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  • Enjoyed working with Jon

    Jon Anderson, our Audi Brand Specialist, was very helpful during our recent purchase. He was straightforward in discussing the features of the veh...

    Dealer Response

    Thank you for your honest feedback. Our team greatly appreciates your kind words. Congrats on your Q3 purchase and enjoy!


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    Jon Anderson, our Audi Brand Specialist, was very helpful during our recent purchase. He was straightforward in discussing the features of the vehicle, and allowed us sufficient space to talk among ourselves during the process. We enjoyed working with him.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your honest feedback. Our team greatly appreciates your kind words. Congrats on your Q3 purchase and enjoy!


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  • Great Experience!
    March 2, 2017

    Our experience working with Gonzalo Ladron de Guevara and his team was excellent. We bought a 2016 TTS last week. Gonzalo was very knowledgeable...

    Continental Audi of Naperville

    Wow thank you for this wonderful review! And thank you for giving us the opportunity to earn your business. Enjoy your Audi TTS and please give us...


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    Our experience working with Gonzalo Ladron de Guevara and his team was excellent. We bought a 2016 TTS last week. Gonzalo was very knowledgeable about all the features of the vehicle. He went above and beyond explaining all the important features of the car, all the benefits that the dealership offer to the buyers, and answer all our questions. We would recommend Gonzalo, our sales associate, which was very courteous, not to mention he was very helpful. Great dealership and customer service!

    Does recommend this dealer
    Continental Audi of Naperville

    Wow thank you for this wonderful review! And thank you for giving us the opportunity to earn your business. Enjoy your Audi TTS and please give us a call if you ever need anything!


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