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Reviews

Average Ratings

4.8
538 lifetime reviews. Includes reviews of Longo Toyota from DealerRater.com
  • The real deal!

    Going into a dealership alone can be intimidating but I have to say that was not the deal here. David is one of the most caring professionals in ...

    Dealer Response

    Hello Carol, My name is Regina Cortes, Guest Relations Supervisor for Longo. Awesome! Congratulations on your new vehicle! I like to thank you f...


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    Going into a dealership alone can be intimidating but I have to say that was not the deal here. David is one of the most caring professionals in the world. He made sure to answer all my questions and made sure to take his time explaining if I didn't understand. Went above and beyond to exceed my expectations. He made sure to get the best deal and work with me from beginning to end of the process. I felt like I was being taken care of as a person, not just a sale. I would recommend everyone who needs a car to come in and let him help as I can guarantee you will leave with not only a car but with a great feeling of being honored and respected. I got the car that I wanted and could not have done that without the help of the very best, David

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Carol, My name is Regina Cortes, Guest Relations Supervisor for Longo. Awesome! Congratulations on your new vehicle! I like to thank you for sharing your experience with us. I'm so happy David has answered all your questions and went beyond your expectations. I know his is also happy knowing he has made your sales experience a memorable one. Thank you again Carol for choosing Longo and welcome to our FAMILY! Regina Cortes


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  • Certified Purchase
    March 29, 2017

    I am very happy with my car. Thank you David for your patience and assistance! I also like the convenience of the Longo website which allows you t...

    Longo Toyota

    Good Morning - It's Longo wanting to THANK YOU so much for this Dealer Rater review. We know you have many choices when selecting a brand/dealer ...


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    I am very happy with my car. Thank you David for your patience and assistance! I also like the convenience of the Longo website which allows you to look at vehicles available for purchase.

    Does recommend this dealer
    Longo Toyota

    Good Morning - It's Longo wanting to THANK YOU so much for this Dealer Rater review. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo for your car care needs. Keep spreading the word about Longo / David we can never have enough business. Kary Loefler Guest Relations Director Longo Toyota


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  • A professional who cares about your happiness
    March 28, 2017

    I bought a certified preowned 2014 Toyota Corolla Sport last week. Ruben Cardenas and Willam Phan were the outstanding personnel that handled my...

    Longo Toyota

    THANK YOU * THANK YOU * THANK YOU so much for posting this awesome review - I'm so delighted to read of the caring attention that was provided by ...


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    I bought a certified preowned 2014 Toyota Corolla Sport last week. Ruben Cardenas and Willam Phan were the outstanding personnel that handled my purchase. Upon meeting Ruben i felt a comfortable vibe that he was not only knowledgeable of the options but cared genuinely about my satisfaction and overall happiness. He didn't need to press me for a sale and yet had confidence in the cars we looked at. He also helped with me trading in my previous car towards payment. William Phan helped me in financing. He was very polite and knowledgeable. He assisted me in also purchasing and anti theft device called theft patrol and a luxury care plan that seals the paint to protect it from weather, tree sap and scratches. Both gentlemen were very patient and curtious. They will be a major reason i comeback to this dealership because i know he is there to help me with being 100 % satisfied with purchase. I'm happy to recommend him and this dealership for outstanding professionalism.

    Does recommend this dealer
    Longo Toyota

    THANK YOU * THANK YOU * THANK YOU so much for posting this awesome review - I'm so delighted to read of the caring attention that was provided by a few of our team members Ruben / William. I will make sure they receive a copy of this review, I know it will make their day, it certainly has made mine. Welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota 626.580.6057


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  • Brandon Cruz is excellent!!
    March 28, 2017

    Brandon really tooo cards of us! He was attentive and was a pleasure to work with! Definitely woks recommend him and longo to friends and family!!!

    Longo Toyota

    Good Morning - It's Longo wanting to THANK YOU so much for this Dealer Rater review. We know you have many choices when selecting a brand/dealer ...


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    Brandon really tooo cards of us! He was attentive and was a pleasure to work with! Definitely woks recommend him and longo to friends and family!!!

    Does recommend this dealer
    Longo Toyota

    Good Morning - It's Longo wanting to THANK YOU so much for this Dealer Rater review. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo for your car care needs. Keep spreading the word about Longo / Brandon we can never have enough business. Kary Loefler Guest Relations Director Longo Toyota


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  • "A" Rating Seller!
    March 28, 2017

    1st time buyer here & david made my experience a awesome one, very quick service but proper service, not rushing at all to sell us anything. He ...

    Longo Toyota

    CONGRATULATIONS to you for being a 1st time buyer Woot Woo! and guess what you came to Longo Toyota Nice Job..... Hi my name is Kary Loefler an...


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    1st time buyer here & david made my experience a awesome one, very quick service but proper service, not rushing at all to sell us anything. He was Very honest & helpful on us picking the right car. I will be definitely be referring friends to David Reyes.

    Does recommend this dealer
    Longo Toyota

    CONGRATULATIONS to you for being a 1st time buyer Woot Woo! and guess what you came to Longo Toyota Nice Job..... Hi my name is Kary Loefler and we're so darn excited for you. Welcome to the Longo Family and call us if you need us we're always here to listen. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057


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  • Best Customer Service Ever
    March 25, 2017

    Experience with Isaac & William was more than just amazing. I was explained everything thoroughly, & felt like I was not just being sold a car Tha...

    Longo Toyota

    Good Morning - WOW thanks for the shout out on Dealer Rater - Hi my name is Kary Loefler and I manage our online reputation. I can't wait to shar...


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    Experience with Isaac & William was more than just amazing. I was explained everything thoroughly, & felt like I was not just being sold a car Thanks!

    Does recommend this dealer
    Longo Toyota

    Good Morning - WOW thanks for the shout out on Dealer Rater - Hi my name is Kary Loefler and I manage our online reputation. I can't wait to share this with the boys Isaac & William, I know it will make their day. Call us if you need us, Isaac/William are always here to listen. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057


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  • Great service
    March 25, 2017

    I came in looking for a Prius prime. Brandon was very accommodating and worked to get me a great deal. He provided great service that I bought my ...

    Longo Toyota

    WOW - what a great way to begin my day - THANK YOU so much for this awesome review, I can't wait to share this with BC, I know it will make his da...


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    I came in looking for a Prius prime. Brandon was very accommodating and worked to get me a great deal. He provided great service that I bought my new car that same night. I recommend Brandon if you are looking to get a Toyota.

    Does recommend this dealer
    Longo Toyota

    WOW - what a great way to begin my day - THANK YOU so much for this awesome review, I can't wait to share this with BC, I know it will make his day, it certainly has made mine. Welcome to the Longo Family! Kary Loefler Guest Relations Director Longo Toyota kary.loefler@longotoyota.com


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  • Certified used car purchase
    March 25, 2017

    I called the sales representative who worked with me on my 2014 corolla to find out about getting another corolla once the insurance settled my ac...

    Longo Toyota

    Good Morning 2015 Corolla - We're sorry to hear about your accident and I'm hopeful that everyone is okay after this incident. We'll be here rea...


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    I called the sales representative who worked with me on my 2014 corolla to find out about getting another corolla once the insurance settled my accident claim

    Does recommend this dealer
    Longo Toyota

    Good Morning 2015 Corolla - We're sorry to hear about your accident and I'm hopeful that everyone is okay after this incident. We'll be here ready for you, when you're ready, just call David Reyes and you will not be sorry. Make it a great day and be safe Kary Loefler Guest Relation Director Longo Toyota


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  • Jeff was great to work with
    March 24, 2017

    I had to get a new car quickly and Jeffrey was excellent to work with. We came in wanting a Prius Prime and he answered all our questions and gave...

    Longo Toyota

    Good Morning and Congratulations on your brand new Toyota - Woot Woo! Hi my name is Kary Loefler and I manage our online reputation. We know yo...


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    I had to get a new car quickly and Jeffrey was excellent to work with. We came in wanting a Prius Prime and he answered all our questions and gave us thorough explanations of each of the different models. He went over all the different options and what ToyotaCare was all about. It was just an easy and perfect experience!

    Does recommend this dealer
    Longo Toyota

    Good Morning and Congratulations on your brand new Toyota - Woot Woo! Hi my name is Kary Loefler and I manage our online reputation. We know you have many choices when selecting a brand/dealer and we're very honored you've chosen Longo for your car care needs Kary Loefler Guest Relations Director Longo Toyota 626.580.6057


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  • Lizette gave excellent service!
    March 23, 2017

    It's nearing the end of the lease of my vehicle and lizette helped myself and my girlfriend look at different options that was best for us. She ma...

    Longo Toyota

    Good Afternoon Lionesspryde - It's Longo Toyota WOW want an awesome review about one of our team members, Lizette Vega. We cannot thank you enou...


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    It's nearing the end of the lease of my vehicle and lizette helped myself and my girlfriend look at different options that was best for us. She made sure to tailor our experience to our needs and she allowed the necessary time to do so. She spent time explaining to us options and different scenarios based on our financial situation. She did not rush us and she made us feel welcome! Our last experience with a sales rep at another Toyota dealership was not very good but when I went to longo to service my vehicle I decided to just stick with longo and my instincts were right! I'm glad and lucky to have had an awesome marketing sales manager like lizette work on our case. Again, thank you longo and lizette for always making our experience great!

    Does recommend this dealer
    Longo Toyota

    Good Afternoon Lionesspryde - It's Longo Toyota WOW want an awesome review about one of our team members, Lizette Vega. We cannot thank you enough for taking time to share with others about your experience. Make it a great day and get out there and drive that beautiful Toyota. Sincerely, Kary Loefler, Guest Relations Director, Longo Toyota, 626.580.6057


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