Reviews

Average Ratings

4.8
784 lifetime reviews. Includes reviews of Longo Toyota from DealerRater.com
  • great customer service very knowledgeable

    Very knowledgeable sales person (rico) and was a very fast sale

    Dealer Response

    Good Morning Alfred - It's Longo Toyota. We can't thank you enough for sharing your experience on Cars.com. We know you have many choices when s...


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    Very knowledgeable sales person (rico) and was a very fast sale

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Good Morning Alfred - It's Longo Toyota. We can't thank you enough for sharing your experience on Cars.com. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo for your car care needs. Call us if you need us, we're always here to listen. - Kary Loefler - Guest Relations Director - 626.580.6057


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  • Painless, and Jose was wonderful to work with!
    September 23, 2017

    I worked with Fred for a little bit via e-mail/phone call and then the day I came to test drive the Prius, I worked with Jose and he was fabulous!...

    Longo Toyota

    Hello Dienah, My name is Regina Cortes, Guest Relations Supervisor for Longo. Wonderful! I'm so happy to read Jose and Fred took great care of yo...


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    I worked with Fred for a little bit via e-mail/phone call and then the day I came to test drive the Prius, I worked with Jose and he was fabulous! He was personable, professional, and didn't come on strong with any sales tactics and helped get me a good deal!

    Does recommend this dealer
    Longo Toyota

    Hello Dienah, My name is Regina Cortes, Guest Relations Supervisor for Longo. Wonderful! I'm so happy to read Jose and Fred took great care of you during your auto purchase. Thank you for sharing your experience with us and being a big part of our success! Congratulations! Regina Cortes


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  • Stressless purchase of a new Toyota
    September 22, 2017

    On Monday Our intention was just to go down to Longo Toyota just to look around for a new car. When we got there Laura Tan approached us and intro...

    Longo Toyota

    THANK YOU * THANK YOU * THANK YOU so much for this awesome DealerRater review. We know you have many choices when selecting a brand / dealer and ...


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    On Monday Our intention was just to go down to Longo Toyota just to look around for a new car. When we got there Laura Tan approached us and introduced herself. Laura was extremely friendly and well informed on all Toyota products. We sat down she asked us what we were looking for, the purpose of the vehicle so on and so forth. Laura has all the pertinent question. After the brief conversation Laura suggested a Toyota Prius simply because my wife works in LAX and we live in the San Fernando Valley. Laura was extremely helpful in showing all the details of the vehicle and how much gas will we be saving. Laura was not like most salesperson that we deal with. She was kind understanding caring and most importantly not pushy. To make a long story short, Laura was able to put us in a vehicle of a choice at a price we can afford. More importantly with a 7 year old daughter next to us we were able to get in and out within an hour and a half. Overall Laura made our 1st shopping experience at Longo Toyota a great experience. For sure for sure for sure if anyone of my family friends or family member or neighbor in need of a new car purchase I have no problem at all recommending them to call Laura at Longo Toyota. We bought quite a few cars in the past and none of the purchase experience was as pleasant as this time. Laura understood we were on a tight budget and she works her best to get the price that we are comfortable with on a real dependable car that my wife wants.The whole experience was far from painful like all previous purchases. Thank you again Laura for all your help and effort to get us the Toyota Prius we wanted at a price we thought it was impossible to get it at. So to anyone that is reading this review do yourself and your family members a favor and call Longo Toyota and ask for Laura Tan. You can rest assure Laura will do her best to get you the best deal possible so you can drive out of Longo Toyota with the car of your choice. Great job Laura!!!!!!

    Does recommend this dealer
    Longo Toyota

    THANK YOU * THANK YOU * THANK YOU so much for this awesome DealerRater review. We know you have many choices when selecting a brand / dealer and we're all very honored you've chosen Longo for your car care needs. Welcome to the Longo Family! Kary Loefler Guest Relations Director 626.580.6057


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  • Outstanding Service
    September 22, 2017

    Juan Maldonado was my sales person and went above and beyond to make sure my car buying experience was a great one. I found a certified used 2016 ...

    Longo Toyota

    WOW - what a great way to start my day. Hi my name is Kary Loefler, Guest Relations Director from Longo Toyota. I will make sure that Juan recei...


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    Juan Maldonado was my sales person and went above and beyond to make sure my car buying experience was a great one. I found a certified used 2016 Toyota Corolla and I love it.

    Does recommend this dealer
    Longo Toyota

    WOW - what a great way to start my day. Hi my name is Kary Loefler, Guest Relations Director from Longo Toyota. I will make sure that Juan receives a copy of this review, I know it will make his day, it certainly has made mine. Make it a great day, have a wonderful weekend. Kary


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  • Great
    September 21, 2017

    This was the most amazing car buying experience I have ever had and I greatly appreciate the time and effort given to me by Mr. Jose and when I bu...

    Longo Toyota

    THANK YOU for the awesome shout out on DealerRater - From all of us at Longo Toyota - thank you for entrusting us with your car care needs. Kary ...


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    This was the most amazing car buying experience I have ever had and I greatly appreciate the time and effort given to me by Mr. Jose and when I buy my son a car it will be thru Longo Toyota

    Does recommend this dealer
    Longo Toyota

    THANK YOU for the awesome shout out on DealerRater - From all of us at Longo Toyota - thank you for entrusting us with your car care needs. Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057


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  • Recent Buying Experience
    September 20, 2017

    Jose was so patient, kind and knowledgeable. The car buying process can be stressful but he made the entire experience better than I would have im...

    Longo Toyota

    THANK YOU for the awesome shout out on DealerRater - From all of us at Longo Toyota - thank you for entrusting us with your car care needs. Kary ...


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    Jose was so patient, kind and knowledgeable. The car buying process can be stressful but he made the entire experience better than I would have imagined. Not only will I recommended Longo Toyota, I'd recommended Jose as the go-to sales associate. Thanks Longo and thank you Jose. Sarah

    Does recommend this dealer
    Longo Toyota

    THANK YOU for the awesome shout out on DealerRater - From all of us at Longo Toyota - thank you for entrusting us with your car care needs. Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057


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  • Excellent Service
    September 20, 2017

    Jose was great helping us to find the car we wanted. He was very professional and quite fair on the price of the vehicle. Even after the sale, J...

    Longo Toyota

    Hello Ted's 15 Prius, Congratulations! I'm so happy Jose Del Solar helped you find the perfect vehicle for you. I will make sure Jose receives a ...


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    Jose was great helping us to find the car we wanted. He was very professional and quite fair on the price of the vehicle. Even after the sale, Jose has been very responsive in providing feedbacks and answered all of our questions quickly. Ovearll, we are very happy with Longo and Jose's services. Ted

    Does recommend this dealer
    Longo Toyota

    Hello Ted's 15 Prius, Congratulations! I'm so happy Jose Del Solar helped you find the perfect vehicle for you. I will make sure Jose receives a copy of your wonderful review. We want to thank you for choosing Longo and being a big part of our success. Hope we see you soon, Regina Cortes Guest Relations Supervisor


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  • Great experience
    September 20, 2017

    Arina was fantastic, very professional and knowledgeable. Great experience, easy, quick and smooth transaction. It's my second time in Longo purch...

    Longo Toyota

    Hello Irina, My name is Regina Cortes, Guest Relations Supervisor for Longo. Wonderful! I'm so happy to know you felt Arina was fantastic during ...


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    Arina was fantastic, very professional and knowledgeable. Great experience, easy, quick and smooth transaction. It's my second time in Longo purchasing a car and I am happy to be back.

    Does recommend this dealer
    Longo Toyota

    Hello Irina, My name is Regina Cortes, Guest Relations Supervisor for Longo. Wonderful! I'm so happy to know you felt Arina was fantastic during your purchase. We also want to thank you for coming back to Longo for your second purchase. We just love reading great feedback. Thank you for being a big part of our success! Regina Cortes


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  • Professional and Knowledgeable
    September 20, 2017

    As a first-time car buyer, I really enjoyed the purchasing experience I had at Longo Toyota. Isaac is honest, polite, and very helpful. I bought a...

    Longo Toyota

    Hello YJW, My name is Regina Cortes, Guest Relations Supervisor for the dealer. Congratulations! It's so wonderful to read your first time buying...


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    As a first-time car buyer, I really enjoyed the purchasing experience I had at Longo Toyota. Isaac is honest, polite, and very helpful. I bought a 2014 Prius; he knows how to operate this car from inside to outside and answered my questions in details. He's very courteous. He offered to take care of the parking and helped me delete the bluetooth device after the test drive. Unlike some salesperson, he's not trying to take advantage of me or push me to make fast decision. He's pretty chill, and let me take my time to try different options before making the decision. I actually test-drove my Prius twice before buying it. When it came to financing and payment, he was willing to listen to my need, and helped me get the best payment option. His coworker Brian Lee at the financial department was helpful too and answered all my concerns. During paperwork, Isaac explained each paper concisely and clearly, and made the entire process fast and easy. Thumbs up for Isaac!

    Does recommend this dealer
    Longo Toyota

    Hello YJW, My name is Regina Cortes, Guest Relations Supervisor for the dealer. Congratulations! It's so wonderful to read your first time buying a vehicle was a great one. It makes me happy to know your salesman Isaac Banos was very helpful during your purchase. I also want to thank you for sharing your experience with us. Your review has put a smile on my face and I know Isaac will also be happy knowing he has exceeded your expectations. Welcome to our LONGO FAMILY and thank you for being a big part of our success. Hope we see you soon, Regina Cortes


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  • Great experience!
    September 19, 2017

    Andy was great, he sold my first car to me. Everything was quick and easy. He throughly explained all the paperwork and showed me all the features...

    Longo Toyota

    Good Morning Alvin - From all of us here at Longo we wanted to thank you so much for this awesome shout out on DealerRater... Make it a great d...


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    Andy was great, he sold my first car to me. Everything was quick and easy. He throughly explained all the paperwork and showed me all the features in the car. He made the car buying experience wonderful and enjoyable.

    Does recommend this dealer
    Longo Toyota

    Good Morning Alvin - From all of us here at Longo we wanted to thank you so much for this awesome shout out on DealerRater... Make it a great day and keep spreading the word about Longo / Andy we can never have enough business. Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057


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