Reviews
Fred Williams was a great consultant. Friendly and...
Fred Williams was a great consultant. Friendly and accomodating. Truck was in perfect condition. All terms were explained clearly. Excellent service. Will shop at Longo Toyota again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good Morning Pelina Renee - From all of us at Longo Toyota we wanted to THANK YOU for entrusting us with your car care needs and we wish you and your family a Safe | Happy Holiday - Team Longo
I like Longo Toyota. Specially Fred Williams is very kind...
I like Longo Toyota. Specially Fred Williams is very kind and friendly person. He explains to me what want to know. Great guy I can trust him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for such a kind and warm-hearted DealerRater review about your visit at Longo Toyota and with Fred Williams. Glad to read of the caring attention he provided during your visit. Enjoy what you drive and Happy Holidays! Kary Loefler Guest Relations Director
This dealership is very nicely organized, the people are...
This dealership is very nicely organized, the people are welcoming and kind, the environment is friendly and the vibe is good. The cars are also all easy to find and are clearly labeled.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the shout out on DealerRater - Happy Holidays - Team Longo
He is amazing! He didn’t pressure us to get a car, which...
He is amazing! He didn’t pressure us to get a car, which i loved because other places did. He was really helpful and patient with us!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind posting about your visit to Longo Toyota. Appreciate your efforts in recognizing our team member, Juan. Make it a great day and please stay safe - Team Longo
Stopped by Longo Toyota and was assisted by Daniel Lopez,...
Stopped by Longo Toyota and was assisted by Daniel Lopez, he had amazing customer service and convinced me to get the $1 car wash, which surprisingly came out really good. I will definitely refer to my friends and family, can’t beat the price and the service that was provided!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
What a great way to end our day at Longo Toyota. Longo loves giving out special ($1.00 carwash) but more importantly that Daniel took wonderful care of your servicing needs. Have a wonderful rest of the week and we will see you in another 5K miles or 6 months. Stay safe - Kary Loefler/Guest Relations Director
Mr Williams was so relatable and helpful during the...
Mr Williams was so relatable and helpful during the entire process. If there was a dictionary definition that defines a great salesman - in my mind I would see only a model of Fred Williams. Thank you for making my first experience at Longo easy and fun.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for entrusting Longo Toyota/Fred Williams with you car care needs. Have a wonderful week and please stay safe - Team Longo
Always look for our favorite salesman, Isaac! You can...
Always look for our favorite salesman, Isaac! You can always expect great customer service, he is friendly and he is someone who works with you to get you what you want!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you * Thank you * Thank you for taking the time to post on DealerRater. I'm delighted to read of the caring attention provided by Isaac. Enjoy what you drive and thank you again, for being the most important part of our business. Kary Loefler Guest Relations Director
Thank youu Isaac for your amazing service! i appreciate...
Thank youu Isaac for your amazing service! i appreciate the friendliness and patience you showed towards me and my family. It is very much appreciated!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the shout out on DealerRater and appreciate your efforts in recognizing Isaac @ Longo Toyota. Make it a great day and please stay safe - Team Longo
Good Morning and we really do, appreciate your feedback. We do train all our employees on the importance of not only meeting our guests expectations, but exceeding them. I'm sadden that you or your father, didn't get to witness this in Elise. She's usually very kind and attentive to our guest and their needs. I will share your thoughts with her reporting Mgr. In closing, due to the anonymity of DealerRater, I have no way of researching this matter and or contacting you directly to discuss further. However, I can be reached at your convenience: D: 626.580.6057 E: kary.loefler@longotoyota.com Please know that I'm always here to listen Kary
Also i forgot to add in, I give Elise Fong a 1 star rating specifically. She wasn't very nice or patient and had rushed my father and I through paperwork. She even had the audacity to forget some papers for us to sign when we were leaving the finance department. Maybe someone can tell her to mind her manners. Thanks.
Fred was amazing. We purchased our daughter her first...
Fred was amazing. We purchased our daughter her first car. He was helpful and showed us various styles before we made the decision. Would highly recommend Fred on any purchase at Longo Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations to your daughter first vehicle. From all of us at Longo Toyota, we're honored to have been selected to be part of the memorable experience for your family. Make it a great day and keep spreading the word about Longo / Fred, we can never have enough business. Stay safe! Kary Loefler Guest Relations Director
We had a great experience at Longo Toyota! Juan...
We had a great experience at Longo Toyota! Juan Maldonado, our sales representative, was knowledgeable and answered all of our questions as well as mapped out several options for the purchase of our used Highlander. He LITERALLY walked us through every step (this dealership is huge)! We highly recommend Longo Toyota and Juan if you’re looking for a great deal and excellent service in English or Español!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good Afternoon Mr. Nunez, From all of us at Longo Toyota - THANK YOU for entrusting us with your car care needs. The services you received from Juan, is exactly how they should be. We're here to make sure you completely understand your vehicle (inside/out), it's important to us and delighted to read of the caring attention Juan provided. Thank you again, for being the most important part of our business!. Kary Loefler Guest Relations Director