Reviews
Stress free purchase
I was referred 2 Cassey by a trusted friend & I am so glad that it worked out. He had the perfect car for me. Made purchasing a new car easy & stress free after being involved in an auto accident that totaled my car. I will be referring Cassey to friend's or relatives shopping for a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Ev, Congratulations and we appreciate you trusting us with the purchase of you new investment. You made the right choice. Cassey will be glad to read your comments. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com
Exceptional Customer Service!
We started working with Jeff in December 2017. He has gone over and above our expectations to make sure we had a pleasant car buying experience. We had to order the vehicle we wanted since it was not in stock. Jeff communicated with us throughout the entire process and updated us on the status of our vehicle from the start of production to completion and he delivered as promised. Jeff is honest and a pleasure to work with and provided us with outstanding customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Happy :-), Thank you so much for posting a 5 star DealerRater review. We are pleased to read that Jeff took such great care of you. We are privileged to have him in our team. Call us if you need us, we're always here to listen! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com
Perfect car buying experience
Nestor is fantastic! He's not a pressuring sales man. He listens to what it is you want and finds it for you . I'm a first time car buyer and I was always scared of being taken to the cleaners at a dealership . But Nestor made sure I was greatly taken care of . Awesome experience .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Eeochoa, THANK YOU so much for this DealerRater posting and more importantly CONGRATS on your very 1st vehicle. All of us here at Longo are very honored you've chosen us for your car care needs. Cant wait to share your comments with Nestor. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com
Amazing sales!
Sheri jiang is very patient and understanding person. She listen to our needs and didn't give us faces to hurry us up with our decision. I highly recommend her to help you with your next or NEW purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Alma20, THANK YOU so much for your feedback. I will be sharing your comments with Sheri. We certainly appreciate you sharing your experience with all of those who follow DealerRater From all of us here at Longo Toyota - Welcome to our Family! Jessica Becerra Guest Relations D. 626-580-6268 E. jessica.becerra@longotoyota.com
Great experience
I was here as a first time buyer and I had a great experience over all. I was helped out by Juan Maldonado. He was very nice and knowledgeable. He made sure to get me the best deal that was within my desired budget. Overall very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Larios2992, We are happy to read that Juan was able to get you in a vehicle with in your desired budget. Congratulations on your purchase! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com
Excellent experience
They have great service. They worked with me very well & they have great deals. I will definitely recommend this dealership to friends and family. Im impressed with the great service they have
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jorge, Glad to read that Longo Toyota was able to get you in a vehicle at a reasonable / affordable cost. Cant wait to share your comments with Ruben. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com
Great experience
Glad I went to Longo Toyota! Bryan Garcia was super helpful and very patient. He made this experience a great one as I was purchasing my first car. I am super happy with my decision and very happy with all the customer service. Thanks Bryan!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Rbarrera, Glad to read that Bryan took great care of you. From all of us here at Longo we really do appreciate your business. CONGRATULATIONS ON YOUR FIRST CAR! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com
Extremely patient and helpful
We came to longo Toyota 3 times and every time my wife and I worked with Christian. My wife couldn't make up her mind first she wanted a 4runner then a highlander then a 2018 Camry and finally we purchased a 2018 RAV4. He truly helped us out giving us real life scenarios and how a each car could benefit our family. If all the Longo associations are as helpful it not hard to see why they've been so successful over the years. We've had 4 Honda's this is our first Toyota thanks for the help Christian and Toyota
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Kidspace86, My name is Jessica Becerra, Guest Relations Supervisor for Longo Toyota. We wanted to THANK YOU so much for taking time out of your day to post this awesome DealerRater review. I will make sure that Christian gets a copy, I know it will make his day! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com
Amazing!
I was a first time buyer and Issac made the process painless and quick. I had seen 2 cars online and I told him I wanted to see those he Didn't hesitate and drove them right to me. I test drove one of them and quick after drove it home. Best part he spoke Spanish major plus !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Acarrera, Congratulations on your purchase! Thank you so much for posting a 5 star DealerRater review. I can't wait to share this with Isaac. Call us if you need us, we're always here to listen! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com
Satisfied Customer
Longo Toyota and Fred Williams have done it again, 9 times! Fred has helped our family purchase our last 9 vehicles for over 12 years and we will keep coming back! Thank you Fred and Longo for a hassle free expedient experience. Not only did I get a great price on my vehicle but I also got wonderful customer service throughout the whole process!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jonfrederico, THANK YOU so much for this DealerRater posting and more importantly CONGRATS on your 9th vehicle. All of us here at Longo Toyota are very honored you've chosen us for your car care needs. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com