Volvo Cars of Orange County

Facilities are just remodeling new, nothing special. no ones explained why the car has problem, they just repaired that's it. loaners car available... they said one month reservation needed. It's no sense. They just provieded dirty and bad smell rent a car. What a bummer! the dealer is just looks, bad customer service. And I felt racism.

If I was not in love with the design and technology of Volvo, I would definitely go with another brand. It was the most terrible experience I have ever... had for leasing a car. It took your dealership and financial institute about a week to approve me, even after I provided me and my cosigner's address, work history and information, financial information, civil document, bank statement, home address, citizenship document and all other non-senses. The other thing I normally hear from Volvo.

From walking into its sales office to signing on a Volvo XC90 new car purchase agreement, we just spent 2 hours (including a 20-minute test driving), because... the salesman Gharlib and Finance Jeff are very professional and warm. They explained and answered in such a precise way that we would really like to know and to ask. The experience would be perfect when the new Volvo building is completed soon.

Everyone was truly helpful and pleasant. Walter was my salesman and he was wonderful. I never felt pressured to buy. I felt as though he truly wanted me... to find a SUV I loved. He was extremely knowledgeable about the vehicle. Once I bought the XC90, Walter, took around 30-45 mins to walk me through all of the SUVs features. My last car wasn’t as technologically advanced, and Walter made sure I left the lot knowing how my car worked. Also, Wally, was so nice to finance the car with. He made the whole process a breeze. The GM had reserved a car for himself, and when he found out the dealership was out of the interior I wanted, he gave up his car for me. I highly recommend this dealership and Walter specifically.

This dealer is a worthless piece of xxxx that will spam you to death if you ever contact them online. They do not honor unsubscribe requests or reply to... emails. There's a special place in xxxx for you, Volvo of Orange County.

Bad attitude. Feel like I owed them money. I do not recommend this dealership to my friends and whoever is watching this review. Called me in to pick up,... then told me something isn’t ready and had to wait one more day and come again.

Everyone on the Sales Team was exceptionally friendly and made me feel at home. I was in contact with Javier via email and text (which I preferred because... I was at work) prior to coming to pick up my car and complete paperwork, he was quick to respond and was super helpful.

I was well taken care of by the staff from the moment I called in to inquire the status of the car I wanted until I left with my new car a few days later.... When I arrived, my car was parked out front, cleaned and ready to drive away. I was walked through the process by knowledgeable staff, and was given a great educational breakdown of all the unique features of the vehicle.

I had an amazing experience buying my car here so I thought the service would also be a great fit but unfortunately their customer service is extremely... lacking and after one service here I don’t think I even want to give them another shot so I will be trying out a different Volvo location.

Simply! Omar Cabrera an the service staff were phenomenal. I would recommend going to OC Volvo to anyone. Ask for Omar his follow and communication was... a white glove experience!