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Reviews

Average Ratings

4.9
Average based on 167 reviews.
  • Just brought a Prius-C

    Just brought a Prius-C with help from Mark and his colleagues. He and they were very helpful and knowledgable. They gave us plenty of time to cons...


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    Just brought a Prius-C with help from Mark and his colleagues. He and they were very helpful and knowledgable. They gave us plenty of time to consider our options, and we looked over several models, old and new. Plus they stayed till late on Saturday to ensure we got everything done. Love the car, and looking forward to many years of driving it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • Great Experience

    Extremely pleased with my family's experience shopping for a new vehicle at Bob Smith Toyota. Our salesperson Mark Young was nothing but affable, ...


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    Extremely pleased with my family's experience shopping for a new vehicle at Bob Smith Toyota. Our salesperson Mark Young was nothing but affable, knowledgeable, and accommodating, and really fought for the figures we wanted on leasing a Prius. Would definitely recommend this dealership for those in the market for a new car. Ask for Mark!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent service

    Thank you Mark Young for helping us to buy my new Toyota Camry. Your professionalism and good mannerism convinced me that we should trust Bob Smit...


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    Thank you Mark Young for helping us to buy my new Toyota Camry. Your professionalism and good mannerism convinced me that we should trust Bob Smith Toyota for our future services. Once again it was pleasure to have you as a salesperson.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Bob Smith Toyota La Cresenta

    Dear Tom Willard, we are so happy doing business with you. You make our experience very pleasant every time I and my husband come by for yet anoth...


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    Dear Tom Willard, we are so happy doing business with you. You make our experience very pleasant every time I and my husband come by for yet another Toyota vehicle to lease. Coming December we will be leasing our 5th Toyota with your assistance, you are the reason we keep coming back for so many years to Bob Smith Toyota in La Crensanta. We will be seeing you soon. Best Wishes from Arthur & Mary

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Bob Smith Toyota

    Only four stars for the 'Buying Process' because it was a 'Last of the month' Sunday and all sales staff were very busy selling automobiles but Ma...


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    Only four stars for the 'Buying Process' because it was a 'Last of the month' Sunday and all sales staff were very busy selling automobiles but Mark Young introduced himself as I walked through the door and wound up selling me a new Toyota. Overall it was a pleasurable buying experience. Everything was explained and a reasonable time for negotiations had me signing. Mark went through all the new (to me) controls and gadgets. He setup the Blue Tooth connection between my phone and auto and how to use the steering-wheel controls (as opposed to the touch screen) for safety. Love my new Toyota... Thanks to Mark Young and Bob Smith Toyota

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Unbeatable

    Honest, fair, hard-working, knowledgable, good humour, safety orientation, personal service. Like one of the family.


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    Honest, fair, hard-working, knowledgable, good humour, safety orientation, personal service. Like one of the family.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service, excellent staff

    Bob Smith Toyota has serviced my Highlander hybrid for 11 years and has done an excellent job. The staff is very cordial and professional. I know ...


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    Bob Smith Toyota has serviced my Highlander hybrid for 11 years and has done an excellent job. The staff is very cordial and professional. I know Mark Young to be a very fine member of the sales team--courteous, thorough, and knowledgeable.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Thank you Mark & Justin

    Thank you Mark Young! I found this to be one of my best experiences; leasing a car can be overwhelming with other dealers vying for your business....


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    Thank you Mark Young! I found this to be one of my best experiences; leasing a car can be overwhelming with other dealers vying for your business. Mark's funny & calm demeanor along with Justin's down to earth attitude are the reasons I chose to support a local business. Thank you Mark & Justin for making me feel comfortable walking into a car dealership by myself. If any of my friends are in the market for a car I will say Go See Mark! :-) I love my Prius! Karen Pavlick

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Car Buying Experience

    We purchased a new RAV 4 yesterday and we couldn't be happier! We worked with Mark Young, who was extremely professional and courteous. He answere...


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    We purchased a new RAV 4 yesterday and we couldn't be happier! We worked with Mark Young, who was extremely professional and courteous. He answered all our questions very patiently, told us everything we wanted to know about the car we were looking at, and worked with us as we negotiated a price for our new vehicle as well as our trade-in. We are returning customers - we bought our previous car from Bob Smith Toyota 12 years ago - and can recommend them (and especially Mark) whole heartedly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • Wonderful place and people

    Just bought my first Toyota Prius! Estela Caudillo made the process easy. She was up front and open with everything! Thank you for a great car buy...


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    Just bought my first Toyota Prius! Estela Caudillo made the process easy. She was up front and open with everything! Thank you for a great car buying experience!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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