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Reviews

Average Ratings

5.0
194 lifetime reviews.
  • Excellent service

    Best Toyota dealer. Mark is very professional and honest, at the end of the deal we thought that Mark was like part of our family. This is our fir...


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    Best Toyota dealer. Mark is very professional and honest, at the end of the deal we thought that Mark was like part of our family. This is our first Toyota and is not going to be the last one. Guess where we will go? Bob Smith Toyota

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Title

    Only complaint I have was it took way too long. The salesperson was fantastic and bent over backwards to take care of us. But the process of wai...


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    Only complaint I have was it took way too long. The salesperson was fantastic and bent over backwards to take care of us. But the process of waiting to get the paperwork started seemed extraordinarily long.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Best car buying experience

    I read the good Bob Smith Toyota reviews & decided to drive a little out of my way because I really needed a good car at a great price. I was not...


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    I read the good Bob Smith Toyota reviews & decided to drive a little out of my way because I really needed a good car at a great price. I was not disappointed. Tom Willard was very friendly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • Frank Carone Service Consultent is the BEST!!

    I have been going to Bob Smith Toyota for car buying and servicing for over 25 years and have always had a great experience!! Mike and Pete are al...


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    I have been going to Bob Smith Toyota for car buying and servicing for over 25 years and have always had a great experience!! Mike and Pete are always around to say hi and Bob Smith's Service Consultant Frank Carone is the absolute best!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Friendly, helpful, knowledgeable service

    We have purchased two Camrys from Bob Smith Toyota and have gone there for service. They are neighborhood friendly and get the job done right. Wh...


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    We have purchased two Camrys from Bob Smith Toyota and have gone there for service. They are neighborhood friendly and get the job done right. While not always the cheapest, you do get what you pay for. This time we had the car towed in near closing time with a blown tire from hitting the curb. Even though we did not have an appointment, they thoroughly checked it out, mounted new tires, aligned it, and had us on the road the next day.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • very satisfied customer

    Have bought approximately seven cars (both new and used) from this dealership and have always been treated fairly and respected. Mike (owner), Ju...


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    Have bought approximately seven cars (both new and used) from this dealership and have always been treated fairly and respected. Mike (owner), Justin (one of the sales staff managers, and John (service consultant) are courteous, friendly and have become like family! All of the staff here are very good! Great place!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great help and attention in buying my new Camry!

    Bob Smith was the third Toyota dealer in the area I'd gone to to buy a new 2017 Camry. I'd never interacted with or been there before. But that'...


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    Bob Smith was the third Toyota dealer in the area I'd gone to to buy a new 2017 Camry. I'd never interacted with or been there before. But that's where I bought my car for all of the following reasons: helpfulness, knowledge, customer-first attitude and the ultimate lowest price by far of the vehicle, from everyone there: from Mark Young, the salesman on. I bought it on January 24, 2017 The other dealers were lacking in one or more of the above characteristics. Plus at Bob Smith I truly felt welcome and not just a source of a sale!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Always a great experience

    I have been going to Bob Smith Toyota for over 10 years. John Subee is the service representative I always deal with and he has been wonderful. ...


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    I have been going to Bob Smith Toyota for over 10 years. John Subee is the service representative I always deal with and he has been wonderful. Explains everything that is being done to my car. Staff is always friendly. I actually wish that more businesses would take a course on customer service from Bob Smith Toyota.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Hybrid battery replacement

    I am very thankful and happy with Bob Smith Toyota and Toyota corporate. They came through when I needed them the most. They provided me great cus...


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    I am very thankful and happy with Bob Smith Toyota and Toyota corporate. They came through when I needed them the most. They provided me great customer service and an excellent quality job. Thank you!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service for Years

    We bought our 2002 Toyota Avalon new from Bob Smith Toyota and all the servicing has been done by them since then. In these 15 years we've always ...


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    We bought our 2002 Toyota Avalon new from Bob Smith Toyota and all the servicing has been done by them since then. In these 15 years we've always had excellent service from a very friendly staff. Frank Carone has been our primary service rep for most of these years and he is outstanding. Always first rate in taking good care of our car. They never try to suggest un-needed services but always there to take care of any problem the car may face. We could take our car anywhere for service but hands down Bob Smith Toyota and Frank will always be our first and only place to go.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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