Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

3.0
6 lifetime reviews.
  • Great Deal on Two

    Bought two cars with my Daughters on the same day. The welcome feeling was great. We were in and out with two cars with trade in's in no time at a...


    Show Full Review

    Bought two cars with my Daughters on the same day. The welcome feeling was great. We were in and out with two cars with trade in's in no time at all. All of the people we dealt with at Nissan of Valencia were both friendly and professional. Nissan of Valencia will be my choice when I look again to buy another car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Good Experience

    I spoke with Jim Kinzey the sales manager, he was very courteous and answered all of my questions.

    Dealer Response

    Thanks for the positive feedback, George! We really appreciate it and are happy to hear that Jim was able to answer all of the questions you had.


    Show Full Review

    I spoke with Jim Kinzey the sales manager, he was very courteous and answered all of my questions.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the positive feedback, George! We really appreciate it and are happy to hear that Jim was able to answer all of the questions you had.


    Hide Full Review
  • Worst buying experience in 82 years

    I recently purchased a used Nissan from this dealership. They were responsive before purchase but afterwards promised to return phone calls (they ...


    Show Full Review

    I recently purchased a used Nissan from this dealership. They were responsive before purchase but afterwards promised to return phone calls (they did not but will tell you they did). Had no regard for the problems the car would cause you ( I am 82 yrs old). After I finally talked to the manager he promised to get back to me by the next day- the next day I got an email saying he would find a solution shortly that was about 10 days ago. I tried going down to see him (95 miles 1 way) & even though I had called & left a message that I would be coming he left the office (now says he was sick) & my long trip was for nothing. They play this game with you in hope that you will go away & they will not have to deal with the problem. This has been the most stressful buying experience I have ever had - no realistic solution was ever given. I write this only in hopes of keeping someone else from going through this same experience. FOR YOUR OWN PEACE OF MIND STAY AWAY FROM THIS DEALERSHIP.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Waste of time...

    I had made a deal on a new leaf after stopping in on a Monday. All the financing was approved during the week, I had an appointment with the sales...

    Dealer Response

    Not sure where this story came from but the issue of the car was fixed the same day, and how do we sell it if he saw it in the shop? We offered to...


    Show Full Review

    I had made a deal on a new leaf after stopping in on a Monday. All the financing was approved during the week, I had an appointment with the sales woman M a r y. When I arrived at the time of my appointment I was told she was not in and would not be until after twelve (two hours after our appointment time). I was then informed that my car was not available that day because "it was in the shop for regular battery maintenance". Really, if it's true the car was still not ready, they had all week? They offered to deliver the car during the week if I did all of the paperwork up front and if the car wasn't ready they would find be a comparable one. Hmm, sounds to me like they sold my car during the week. At least a phone call before I drove up there would have been nice. Anyway they brought the Sales Manager R y a n in, he gave me the same story and didn't have much to say when I told him if the car wasn't ready today I would leave and not come back. So I left, waste of time.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Not sure where this story came from but the issue of the car was fixed the same day, and how do we sell it if he saw it in the shop? We offered to do the paperwork and bring the car to him in an hour but I guess that wasn't good enough. Too bad we spent all week getting his loan approved. We are good people who do great things in our community. Don't let this incorrect portrayal of our dealership wavier you from having one of your best car buying experience's. ever!


    Hide Full Review
  • Very Nice Experience

    Nissan of Valencia was great! I purchased the 2011 Nissan Altima, with 20,000 miles for my Daughter. I live in Houston, Tx., and my Daughter had b...


    Show Full Review

    Nissan of Valencia was great! I purchased the 2011 Nissan Altima, with 20,000 miles for my Daughter. I live in Houston, Tx., and my Daughter had broken her foot in a wreck, in Cal. She needed a car, but could not go look herself. I was afraid it was going to be very hard. But, Everyone was very nice. My sales person, Danny, was great all the way through the process. The customer service department was also very helpful. Nissan of Valencia is a great place to go if you are interested in purchasing a new vehicle. The people are friendly and the buying process was very smooth. They even delivered the car to my Daughter, at work, an hour away. Thanks Guys!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Best buying experience ever!!!

    Nissan of Valencia was great! I purchased the 2013 Nissan Altima and I love it. Everyone was very nice and pleasant. My sales person, Danny, wa...


    Show Full Review

    Nissan of Valencia was great! I purchased the 2013 Nissan Altima and I love it. Everyone was very nice and pleasant. My sales person, Danny, was great all the way through the process and still continues to be a great contact. The customer service department was also very helpful. Nissan of Valencia is a great place to go if you are interested in purchasing a new vehicle. The people are friendly and the buying process was so smooth and easy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review