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Reviews

Average Ratings

4.9
1940 lifetime reviews. Includes reviews of Walter's Automotive from DealerRater.com
  • excellent
    May 26, 2017

    Best customer service experience ever.Rick was the best sales representative there would recommend Walter Mercedes Benz to any one. ...


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    Best customer service experience ever.Rick was the best sales representative there would recommend Walter Mercedes Benz to any one. Thank you for the experience

    Does recommend this dealer

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  • Always great service
    May 26, 2017

    Rick Akigbe has always provided myself and several family members with excellent service. My brother recently purchased a new Mercedes E class and...


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    Rick Akigbe has always provided myself and several family members with excellent service. My brother recently purchased a new Mercedes E class and absolutely loves it. I referred him to Rick and he says the whole buying process went smoothly! Thanks again Rick

    Does recommend this dealer

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  • Excellance in Customer Service
    May 26, 2017

    Very accommodating MB Service Department and always professional! I drive here from Bishop, CA to have my MB serviced...you can imagine how many ...


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    Very accommodating MB Service Department and always professional! I drive here from Bishop, CA to have my MB serviced...you can imagine how many MB Dealerships I pass in order to have "The Best" work on my vehicle.

    Does recommend this dealer
    Came in for service or repair

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  • Great Experience
    May 26, 2017

    My experience at Walter's was excellent. Christian Garcia (Sales Associate) was very knowledgeable, professional and personable. He took the time ...

    Walter's Automotive

    Thanks Bordersm! We're happy to hear that Christian was so helpful and informative, and made sure you had such a great car buying experience. It's...


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    My experience at Walter's was excellent. Christian Garcia (Sales Associate) was very knowledgeable, professional and personable. He took the time to answer all our questions with no pressure on purchasing. After a few test drives, we did purchase a GLE. I love my vehicle and would recommend Walter's to anyone wanting to purchase a Mercedes. Thank You Christian and Staff!

    Does recommend this dealer
    Walter's Automotive

    Thanks Bordersm! We're happy to hear that Christian was so helpful and informative, and made sure you had such a great car buying experience. It's wonderful to know that all of your questions and concerns were addressed, and that you felt so confident throughout the process! We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager


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  • Thanks Rashad Whitlow!

    Big shout out to Rashad. He helped me get my E400 benz coupe. Great service, if you want to get a benz, go to him.


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    Big shout out to Rashad. He helped me get my E400 benz coupe. Great service, if you want to get a benz, go to him.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • No Guess Work
    May 25, 2017

    A couple years ago, the review wouldn't have been so excellent. But now, bringing the vehicle to Walter's has never been easier. Customer attentio...

    Walter's Automotive

    Thanks anicaz! We're happy to hear that you have had excellent experiences with Brandon, and that he makes sure that each visit is efficient and h...


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    A couple years ago, the review wouldn't have been so excellent. But now, bringing the vehicle to Walter's has never been easier. Customer attention is prompt upon arrival and a courtesy vehicle was waiting for me after checking in the car. Service details were very-well explained to me by Brandon. He regularly sent me status updates on the completion time and where they were in the service process and tire replacement. Brandon knew the importance to have the vehicle back by a certain time and he made it happen with a couple hours to spare. The last several services have been a great improvement to service that I've experienced in the past.

    Does recommend this dealer
    Came in for service or repair
    Walter's Automotive

    Thanks anicaz! We're happy to hear that you have had excellent experiences with Brandon, and that he makes sure that each visit is efficient and hassle free. It's wonderful to know that he makes you feel confident and at ease with the work that is done on your vehicle, and that you get your car back promptly. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager


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  • Pleasent Experience
    May 24, 2017

    The moment I walked thru the door, I was greeted by David Greene. The time that I spent with David and how he walked me through what the requirem...

    Walter's Automotive

    Thanks Ken! We're happy to hear that you had a great experience with David, and that he made sure that you were well accommodated throughout the s...


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    The moment I walked thru the door, I was greeted by David Greene. The time that I spent with David and how he walked me through what the requirements for service for my MB. I was greeted with a smile, handshake and a good morning. David was very professional, knew his business and was pleasure to talk to, I almost felt like I had known David for a very long time He kept me informed as to the expected time the service would completed, etc. WHAT A PLEASENT YOUNG MAN!!

    Does recommend this dealer
    Walter's Automotive

    Thanks Ken! We're happy to hear that you had a great experience with David, and that he made sure that you were well accommodated throughout the service process. It's wonderful to know that he took great care of your car, and made sure you were well informed. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager


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  • Brandon Monaco, Service Advisor

    Brandon was very patient with me and explained in detail the service/repair needed on the car. Thank you, Brandon. Larry S

    Dealer Response

    Thanks for the 5-star rating, Larry! We're happy to hear that Brandon was so helpful and attentive, and made sure you were well informed about you...


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    Brandon was very patient with me and explained in detail the service/repair needed on the car. Thank you, Brandon. Larry S

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the 5-star rating, Larry! We're happy to hear that Brandon was so helpful and attentive, and made sure you were well informed about your vehicle's service needs. We're glad it was a great experience and we hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager


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  • Great car buying experience
    May 21, 2017

    It was a pleasant experience when working with Andrew Wagner and his assistant Raul Ayala. Great communication from start to finish. Very upfront...

    Walter's Automotive

    It's great to hear from you, Charles! We're so glad that Andrew and Raul were so helpful and accommodating, and made sure that all of your needs a...


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    It was a pleasant experience when working with Andrew Wagner and his assistant Raul Ayala. Great communication from start to finish. Very upfront. They were always asking me if I have any questions/concerns. Making sure I am well taken care of. Definitely will recommend them to friends/relatives.

    Does recommend this dealer
    Walter's Automotive

    It's great to hear from you, Charles! We're so glad that Andrew and Raul were so helpful and accommodating, and made sure that all of your needs and expectations were met. It's wonderful to know that they kept you well informed, and that the process was as hassle-free and pleasant as possible. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager


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  • Thank you Walter MBZ! Thank you Mr. Brandon Monaco

    I absolutely love this dealership! I've just bought my SL 500 and the car needs services Mr. Brandon Monaco keeps me in a smooth transaction that ...

    Dealer Response

    It's great to hear from you, Michael! We're glad that Brandon has made your service experiences so excellent, and makes you feel so confident in t...


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    I absolutely love this dealership! I've just bought my SL 500 and the car needs services Mr. Brandon Monaco keeps me in a smooth transaction that I did at Walter MBZ. I am really thankful for receiving all the great services from Mr. Brandon Monaco who is my Service Adviser when my SL 500 being serviced & repaired in Walter MBZ. He always cares about my car's repair process condition. He keeps me the updates of my car's info & texting me for each detailed steps. It makes myself really happy! :) Mr. Brandon Monaco who is absolutely the best. He is very patient, knowledgeable, and thorough in every details of the work. I will always and only be a Walter's Mercedes Benz customer from now on! Thank you Mr. Brandon Monaco for taking care of my car! I will be back! :)

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    It's great to hear from you, Michael! We're glad that Brandon has made your service experiences so excellent, and makes you feel so confident in the work that is done on your car. It's wonderful to know that he keeps you so well informed about the status of your vehicle, and that you always feel accommodated and at ease throughout the process. We appreciate your business and look forward to working with you again in the future. Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager


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