On 01/12/2020 @ 1300 I had an appointment to see a honda civic at Honda of Hollywood. I received confirmation from honda of Hollywood three hours prior... to the appointment on my attendance. I Traveled 100 miles for a car that was I interested in purchasing. I arrived and was informed that the vehicle that I was interested in was sold the night prior. Attempted to negotiate price for simular vehicle to no avail.
Friend referred me to Honda of Hollywood ,talked to Sam the manager , he was great easy to work with and made a great deal for daughter
Went in to buy a used 2014 Honda Civic at a certain price point but as it turned out it was not available. Maz, the salesman that helped us out, was able... to find a comparable 2013 Civic LX with similar miles and matched the price point of the car I came in looking for. Maz was very professional, not pushy at all, and gave me space to process what I was getting into with my new car. The staff at Honda Hollywood were very generous and the financing department was very flexible in meeting a price point and interest rate I was comfortable with. Lastly, Raphie in financing was very courteous and went through the financing contract in great detail and assisted us in buying a really good extended warranty on the car for peace of mind. Highly recommend Honda of Hollywood, you won't be disappointed.
The salesman was pretty nice and decenr, I had asked for a coupe they had beforehand and he had even moved up the three coupes they had to be at the ready... for me to look at. He was patient and I looked at all the cars.
STAY AWAY FROM THIS MESS. I CANNOT BELIEVE THAT HONDA HAS NOT PULLED THEIR FRANCHISE... I HAVE NEVER BEEN TREATED SO DISRESPECTFULLY IN ANY BUSINESS... TRANSACTION, OF ANY KIND. SAVE YOUR TIME AND PATIENCE AND GO ELSEWHERE. I ONLY WISH THAT I HAD READ THE REVIEWS BEFORE WASTING MY TIME WITH THIS GROUP. INEPT, UNCARING, DISINTERESTED AND LACKING COMMON COURTESY.
Avoid this dealership at all costs!! It’s been 5 months since I bought my Honda there and they still haven’t contacted me regarding the lo jack system... I bought from them. I called them several times and they are always busy, until you say you want a car quote, then someone is magically free to speak with you.
It was decent service.I went to look at used vehicles because I may trade in my car. I was hoping someone would tell me if there were cheaper cars on another... lot.
Me and my fiance went to purchase a coupe ex. Upon sitting down with with one of the salesmen, he promptly had my cousin and I fill out a loan application.... We thought it was strange since we hadn't even seen the car yet. But we proceeded either way. When the gentleman brought the car to the front. We began to inspect it and we discovered that the person who sent us pictures of the car, neglected to send us a picture of the side of the car that has a hit on top of one of the tires. To top it off the bumper was horrendous. To make the situation even better, the manager came out extremely rude trying to undermine our knowledge. With a last attempt to compromise with these in professional salesmen, we decided to see if they would negotiate a fair price for the car, since they had already ran our credit anyways, the manager did not even bother to consider lowering the price for us if we took the car in that condition.
I previously posted about my bad experience at Honda of Hollywood. Today I met with Harut Karapetyan,, General Sales Manager, and have to justly modify... that previous review to 4 stars---5 stars if the "bad start" had happened. Harut called me back after I left a message and we began to talk and I said I was actually driving there to see him. He met with me and listened to my story and experience, accepted criticisms and suggestions and really offered me a fair solution....part of the initial experience was my inability to gracefully exit when I felt pressured and uncomfortable....I'll own that. We also interacted with Raj in Finance and he was receptive to suggestions about improving the buyer's Finance experience. Great job guys for listening and making the appropriate resolution for both parties!
I went there to test drive an HRV, they get you in the office and break you down. I told them twice that I needed to leave and think about it overnight,... they wouldn't give me my keys and registration and stayed persistent until I broke down. I immediately had buyers remorse, tossed and turned all night and went there first thing the next day. My used Kia was right where we left it, I told the sales manager how disappointed I was and even offered to relinquinsh my $1,300 down payment to get my old car back and out of the deal.....they said everything was already transacted.....so now I have a brand new HRV that I'm disappointed with,,,,not how a car buying experience should be.....go elsewhere!!!!