Hartford Toyota Superstore

Reviews

Average Ratings

4.8
1522 lifetime reviews. Includes reviews of Hartford Toyota Superstore from DealerRater.com
  • Best Toyota dealer ibn state

    Was never a Toyota owner. Two years ago went in on a lark to look at a Prius. Met Rich the owners son. What a great guy. Took the time to educate ...


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    Was never a Toyota owner. Two years ago went in on a lark to look at a Prius. Met Rich the owners son. What a great guy. Took the time to educate me, no hard sell or pushy tactics. Really enthusiastic and knowledgeable. After haggling for my best deal, went to Hoffman, Stephens and Basile- They all laughed at me and claimed I was lying on the deal i got. Went back and bought it at Hartford Toyota and have had no trouble since, Rich spent over an hour going over the features in the car and set up the Entune and bluetooth. Went back last year for a second Prius for my son- same great service and deal. They know me when I call and always are friendly and helpful. Provide me with loaner during service as well. Now in the market for another Toyota and I know where I will be heading. Went from an Audi/BMW owner to now 3 Toyotas in 3 years.Talk about building loyalty- Hartford Toyota has done it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Toyota Highlander
    July 19, 2017

    Dave was an excellent sales person. Very helpful , honest and friendly! The facility was nice and the service was prompt. Dave kept in touch with...


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    Dave was an excellent sales person. Very helpful , honest and friendly! The facility was nice and the service was prompt. Dave kept in touch with me regularly about the status of my vehicle and answered all my questions in a timely fashion, even if off hours.

    Does recommend this dealer

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  • Thank you Universe
    July 18, 2017

    I stumbled upon this dealership by happen stance, and drove away in a new car! I could not be happier with the service, employees, patience, and a...

    Hartford Toyota

    Thank you for sharing positive feedback & 5 star ratings for your sales team. The reviews are most appreciated. We hope you are enjoying your new ...


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    I stumbled upon this dealership by happen stance, and drove away in a new car! I could not be happier with the service, employees, patience, and ability to work with my needs and wants. I live an hour away, but I would drive back anytime.

    Does recommend this dealer
    Hartford Toyota

    Thank you for sharing positive feedback & 5 star ratings for your sales team. The reviews are most appreciated. We hope you are enjoying your new vehicle. Thank you for choosing Hartford Toyota as your dealership!! - Best Regards from your Hartford Toyota Family


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  • Excellent service
    July 14, 2017

    We just leased my husband's fifth Tundra and a Highlander for myself. The process was so easy and Guy was the best to work with. Very happy with ...


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    We just leased my husband's fifth Tundra and a Highlander for myself. The process was so easy and Guy was the best to work with. Very happy with the customer service and our new vehicles!

    Does recommend this dealer

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  • A very easy place to do business, staffed with nice people.
    July 14, 2017

    First off I LOVE my new Tundra!! Second the Internet, sales, and finance staff made the transaction incredibly simple with no unnecessary pressu...

    Hartford Toyota

    Congratulation Al!!! We are so glad to hear that you love your new Tundra. We appreciate your enthusiasm & positive feedback. The Hartford Toyota ...


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    First off I LOVE my new Tundra!! Second the Internet, sales, and finance staff made the transaction incredibly simple with no unnecessary pressure. It's not easy dropping over 30K for a vehicle, it's not an easy thing to do, but these people made me feel right at home and kept me at ease during my indecisiveness. The vehicle was delivered as promised with no hidden or additional costs (which I have experienced before elsewhere) everything was put right in front of me and explained thoroughly. Dave my salesman knew the vehicle in and out, and Eduardo made the financial end painless. Dakota was quick to respond to my requests and courteously followed up after each communication. Mike was ready with numbers that no other dealership could touch, as well as patient with my multitude of questions. At the end of it all Richard made sure I was 100% satisfied before I walked out the door with keys in hand. It's worth the trip to Hartford. Thank you all. Al

    Does recommend this dealer
    Hartford Toyota

    Congratulation Al!!! We are so glad to hear that you love your new Tundra. We appreciate your enthusiasm & positive feedback. The Hartford Toyota team also appreciates the generous review of 5 stars you gave everyone. You are correct, spending money, even on a beautiful vehicle is never a simple task. We are glad to hear that our team was there every step of the way to assist you. Thank you for choosing Hartford Toyota as your dealership. We look forward to seeing you in our service lane. -Best Regards from the complete Hartford Toyota team.


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  • New Car "Blues"
    July 11, 2017

    We are not used to new vehicles. Once we own a car/truck, we drive it for at least 15 years! It is very hard to let go of that favored vehicle. ...


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    We are not used to new vehicles. Once we own a car/truck, we drive it for at least 15 years! It is very hard to let go of that favored vehicle. But, with the price of gas and a long drive to work, it was now time to get a better gas vehicle car. My husband wanted a hybrid vehicle. I wanted to downsize to a Crossover SUV. With lots of research done, and a recommendation from our daughter, we headed to Hartford Toyota to look at their RAV4 Crossover Hybrid. Michael Parsons was the sales representative that was selected to help us. Michael answered all our questions, took us on a test drive, and did encourage us to look at other cars to compare them with the RAV4. We left and continued to research cars, and look at options. The Toyota RAV4 Crossover Hybrid was still coming up as the best choice. One problem. My current car is red. I wanted red for the color of my new car. The RAV4 Crossover Hybrid does not come in red. I did not want a white, black, gray, or silver car. The only other option was a "bluish" color. I guess we would go for that. Michael went and got the car from another dealership in the state. He got everything together for us! Tony Mumtaz did the financing part of the arrangement and shared his knowledge about Hybrid cars! Yes, I have a new car that drives like a dream but I do have the new car "blues", instead of a red car!

    Does recommend this dealer

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  • They are the best!!!
    July 7, 2017

    Gabriel Ortiz has been my sales person since 2013. He has done an extraordinay job, excellent customer service, professional, you leave the dealer...

    Hartford Toyota

    Wow!! That is one awesome review! Thank you for taking the time to give consideration to so many Hartford Toyota associates. We appreciate you & t...


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    Gabriel Ortiz has been my sales person since 2013. He has done an extraordinay job, excellent customer service, professional, you leave the dealer satisfied and with a beautiful vehicle. I have no regrets! I truly recommend Gabriel Ortiz and the Hartford Toyota team! Don't waste your time with other dealers, avoid unnecessary headaches. Come to Hartford Toyota and ask for Gabriel Ortiz!

    Does recommend this dealer
    Hartford Toyota

    Wow!! That is one awesome review! Thank you for taking the time to give consideration to so many Hartford Toyota associates. We appreciate you & thank you for being a long standing member of the Hartford Toyota family. We hope you are enjoying your new vehicle. We will look forward to seeing you in our service lane once again. -Best Regards,


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  • Comfortable and Relaxed
    July 7, 2017

    I was referred by my neighbors who couldn't say enough nice things about Gaetano. "Guy" was very easy to speak with, had a very relaxed approach....

    Hartford Toyota

    Thank You for sharing your car buying experience with Gabe & the team at Hartford Toyota. It is great to hear that you were comfortable & relaxed ...


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    I was referred by my neighbors who couldn't say enough nice things about Gaetano. "Guy" was very easy to speak with, had a very relaxed approach. I felt comfortable asking questions, and he went out of his way to take care of coordinating the whole car buying process.

    Does recommend this dealer
    Hartford Toyota

    Thank You for sharing your car buying experience with Gabe & the team at Hartford Toyota. It is great to hear that you were comfortable & relaxed while buying your vehicle. That is exactly how we hope to make it for all our customers. Thank you for choosing Hartford Toyota as your dealership. We look forward to seeing you in our service lane.


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  • Great customer service
    July 5, 2017

    My first experience with them and I was pleased with the level of professionalism and how efficient and accommodative they are. Thanks guys I real...

    Hartford Toyota

    We are very glad to hear that you are happy!! Thank you for giving Hartford Toyota the opportunity to assist you with purchasing a vehicle. We app...


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    My first experience with them and I was pleased with the level of professionalism and how efficient and accommodative they are. Thanks guys I really appreciated the quality of service

    Does recommend this dealer
    Hartford Toyota

    We are very glad to hear that you are happy!! Thank you for giving Hartford Toyota the opportunity to assist you with purchasing a vehicle. We appreciate your kind words & the 5 star ratings you left for Henry & Eduardo. Welcome to the Hartford Toyota Family :)


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  • customer satisfaction
    July 5, 2017

    Audrin Desardouin was able to work with me in offering the best deal possible, at the end I walked away satisfied with the monthly payment

    Hartford Toyota

    We are very happy to hear that you walked away satisfied with your deal. Hope you are enjoying your vehicle. Thank you for choosing Hartford Toyot...


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    Audrin Desardouin was able to work with me in offering the best deal possible, at the end I walked away satisfied with the monthly payment

    Does recommend this dealer
    Hartford Toyota

    We are very happy to hear that you walked away satisfied with your deal. Hope you are enjoying your vehicle. Thank you for choosing Hartford Toyota as your dealership. We appreciate you taking the time to share your experience. Thank you for giving Audrin a 5 star rating.


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