Reviews
Purchased 2017 Certified Rav4
We found Hartford Toyota very easy to deal with our salesperson Jennifer Glidewell was professional, helpful and a great listener. We explained the safety features and price range we were looking for in a car for our son and she found us the perfect match.(all within 24hrs time) Our experience with the finance manager Tony Mumtax was also professional, personable and helpful. I would recommend Hartford Toyota and Jennifer Glidewell to anyone looking for a Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Clean place, few salesman/saleswoman kind of standing...
Clean place, few salesman/saleswoman kind of standing around without masks. Was given a Spanish speaking saleswoman when I barely speak Spanish. She was very kind regardless. I suggest asking more questions than you think you need to because they didn’t go over my interest rate and a few other things with me during my time there. Sped through the process it seemed.
- Customer service —
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
It was great service. She listened to all of our needs...
It was great service. She listened to all of our needs and gave us suggestions on what vehicle to get. She also made sure what fit us best a lease or to buy the vehicle. She was very helpful. She even explained all the features in the car. Thank you Sonia.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sonia made the car buying process very smooth while...
Sonia made the car buying process very smooth while social distancing during this Covid pandemic. I was 39 wk pregnant & I needed the car so we took the risk to go out to dealership. She made my husband & I confortable answering all our questions. She worked hard & got us a good deal. She is an exceptional, professional, courteous & pleasant sale person. She went above & beyond delivering our car to us at home in West Haven CT since we couldn’t take it due to DMV not operating at that moment for registration. You’re the best Sonia, Mucho Gracias!!! 😆👍 Alimata Y.?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Good dealership and friendly sales reps too. Buying a car...
Good dealership and friendly sales reps too. Buying a car during the coranvirus was surprisingly easygoing too. The whole buying experience was easy . Bank approval took time but that isnt in the dealership control. But overall i would buy a car from here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Luis is hands down the best salesman I have worked with!...
Luis is hands down the best salesman I have worked with! Came to him in time of need to get a new lease and he made it happen going through hoops!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying our new Toyota Rav4 hybrid was a smooth easy...
Buying our new Toyota Rav4 hybrid was a smooth easy experience. Muhamed was very knowledgeable, and helped us find exactly what we wanted. We wanted to pick the car up a day early, so we called Muhamed on his day off and he came in to work and got our new car ready for us. Great customer service, and he went the extra mile. Thanks Muhamed and Hartford Toyota!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying a Sienna
I did my homework and knew what I wanted to buy. Richard Jr seemed to recognize this so he pretty much cut right to the chase - he sent me the vehicle description and quoted a fair price. The transaction itself was easy. Thank you Hartford Toyota.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Couldn't be easier
From the test drive to the "driving-away" in the new vehicle, it's car-buying as it was meant to be. Leslie Richam was great as were all the staff right up to Richard McAlister. As I approach 70, memory aint what it used to be. I worked with another gent and I apologize I cant recall his name - though excellent as well
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding Experience
Jennifer makes for an easy, relaxed transaction without any of the typical sales tactics that disgust and alienate people. I would recommend her to anyone- and already have. Hartford Toyota is lucky to have her as an employee.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
