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Reviews

Average Ratings

4.6
245 lifetime reviews.
  • Great Service Everytime

    I have purchased two Corvettes from City Chevrolet and had a great experience each time. Once was online and I got a fair quote for my vehicle. On...

    Dealer Response

    Hunter--Thanks for your comments. We truly appreciate your loyalty to our service and sales departments. Thank you for your kind words about our...


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    I have purchased two Corvettes from City Chevrolet and had a great experience each time. Once was online and I got a fair quote for my vehicle. Once I arrived a few days later to complete the transaction, they even upped the price because my trade-in was in such great condition. Very friendly and knowledgeable sales people that seem genuinely willing to help put you in the right vehicle at the right price. An even better experience at City is the service department. I have had minor work completed in paint/body and even that exceeded my expectations. Lastly, the service department is top notch and the service advisors are very professional. Twice I have taken my car in for service, asked them to check the brakes since they were squeaking and both times I was told the brakes were fine and did not need replacing. How many repair shops would have made an unnecessary repair? Not City - great service with a high degree of integrity. That is hard to beat in this day and age. I would highly recommend them.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hunter--Thanks for your comments. We truly appreciate your loyalty to our service and sales departments. Thank you for your kind words about our staff. That means a lot to us! Thanks for rating us 5 stars. Nikki Potter--Internet Marketing Manager


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  • Chevy Silverado 1500 LT Crew Cab

    Bobby Dean (my sales rep) was exceptional! I would recommend Bobby to friends and family. My experience with City Chevy had taken a hit since my i...

    Dealer Response

    Thank you for your comments. Congratulations on your new vehicle! Thank you so much for reviewing us and rating us and Bobby Dean 5 stars. That...


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    Bobby Dean (my sales rep) was exceptional! I would recommend Bobby to friends and family. My experience with City Chevy had taken a hit since my initial purchase due to dealing with some less polished members of the sales & service staff, but Bobby has made me a believer once again. Now I'm riding around in my beautiful truck wearing my City Chevy hat!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your comments. Congratulations on your new vehicle! Thank you so much for reviewing us and rating us and Bobby Dean 5 stars. That means the world to us. PS - wear it proudly! Thanks! Nikki Potter--Internet Marketing Manager


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  • Tim Dobbins, use him

    Dude is the best salesman there. Great deals and honest. Highly recommended

    Dealer Response

    Marion--Thanks for your comments. We hear so many compliments about Tim Dobbins and we love hearing each and every one of them! Thank you for re...


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    Dude is the best salesman there. Great deals and honest. Highly recommended

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Marion--Thanks for your comments. We hear so many compliments about Tim Dobbins and we love hearing each and every one of them! Thank you for recommending him. Congrats on your new SS! We're here if you need anything. Thank you also for rating us 5 stars! Nikki Potter--Internet Marketing Manager


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  • Corvette experience

    Great dealer - Rick Accurso is a corvette expert and a great representative for Hendricks. He made the buying experience smooth and easy!

    Dealer Response

    Billy--Thank you for your comments. We appreciate your choosing Rick Hendrick City Chevrolet for your recent purchase. Thank you also for recogn...


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    Great dealer - Rick Accurso is a corvette expert and a great representative for Hendricks. He made the buying experience smooth and easy!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Billy--Thank you for your comments. We appreciate your choosing Rick Hendrick City Chevrolet for your recent purchase. Thank you also for recognizing Rick Accurso, inventory manager, on how he assisted you! We hear so many wonderful things about Rick and we love it! Thanks for rating us 5 stars! We're here if you need anything. Nikki Potter--Internet Marketing Manager


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  • Mrs Koons

    Excellent service. Thoughtful Customer service. Perfect repair job

    Dealer Response

    Lisa--Thanks for your comments. We appreciate your using our service department here at Rick Hendrick City Chevrolet! Thank you also for taking ...


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    Excellent service. Thoughtful Customer service. Perfect repair job

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lisa--Thanks for your comments. We appreciate your using our service department here at Rick Hendrick City Chevrolet! Thank you also for taking the time to rate us 5 stars. We appreciate you! Nikki Potter--Internet Marketing Manager


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  • service / recall

    I brought my GMC ENVOY which I purchased from city Chevrolet in for a terrible gas smell inside and outside after going tru the changing of gas f...

    Dealer Response

    Andrew--Thank you for your comments. I will relay your comments to the service manager to get in contact with you. Thanks. Nikki Potter--Intern...


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    I brought my GMC ENVOY which I purchased from city Chevrolet in for a terrible gas smell inside and outside after going tru the changing of gas filters gas pumps lines and a complete gas tank in between bringing it back time after time still smelling gas , and thousands of dollars later GMC sent a letter stating that a recall for a switch that may be giving off fumes took my car in switch was changed and no more gas smell and was told I would receive a refund with my receipt . No refund no more conversation as if I had thousands of dollars to throw away on top of that the seal in the gas tank damaged which makes a service lite stay on

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Andrew--Thank you for your comments. I will relay your comments to the service manager to get in contact with you. Thanks. Nikki Potter--Internet Marketing Manager


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  • Loved my experience

    I have been car shopping for a out 7 months now, and a friend referred me to Hendrick City of Chevorlet.. Ebony Board greeted me with the most ama...

    Dealer Response

    Bryan--Thanks for your comments. Thank you also for rating us 5 stars and for recognizing Ebony Board Finch on how she assisted you. That means ...


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    I have been car shopping for a out 7 months now, and a friend referred me to Hendrick City of Chevorlet.. Ebony Board greeted me with the most amazing smile. ... Immediately I knew she was going take care of me as of I was at home.... a made me feel very very welcome a d didn't pressure me about buying.. She stated that she wasnt a salesman ..but that she was a customer service expert ... I would rate City of Chevrolet 10 starts because of Ebony.. Someone give her a raise . But I really enjoyed the hospitality from everyone... I will be coming soon to purchase my vehicle.....

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Bryan--Thanks for your comments. Thank you also for rating us 5 stars and for recognizing Ebony Board Finch on how she assisted you. That means the world to us. We're here if you need anything! Thanks. Nikki Potter--Internet Marketing Manager


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  • The Very Best Dealership

    We have always received excellent service from Rick Hendrick City Chevrolet, including this most recent visit to purchase tires and wheel alignmen...

    Dealer Response

    Janne--Thanks for your comments. Thank you also for rating us 5 stars and for recognizing Andy Davis on how he assisted you. That means the worl...


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    We have always received excellent service from Rick Hendrick City Chevrolet, including this most recent visit to purchase tires and wheel alignment. There has never been a time that we have left City Chevrolet unsatisfied, whether sales or service, including this recent service visit due to having Andy and his crew ensuring our satisfaction with their competence. We have always received friendly, efficient and excellent service from Andy and the entire City Chevrolet staff on each and every visit.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Janne--Thanks for your comments. Thank you also for rating us 5 stars and for recognizing Andy Davis on how he assisted you. That means the world to us. We're here if you need anything! Thanks. Nikki Potter--Internet Marketing Manager


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  • Great Job

    Request information on a vehicle and the company was quick to get back with with the information. Still deciding on the car but will buy if the pr...

    Dealer Response

    Vet Fan--Thanks for your comments. We appreciate your giving Rick Hendrick City Chevrolet the opportunity to earn your business! Please let us k...


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    Request information on a vehicle and the company was quick to get back with with the information. Still deciding on the car but will buy if the price is right.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Vet Fan--Thanks for your comments. We appreciate your giving Rick Hendrick City Chevrolet the opportunity to earn your business! Please let us know if we can help further and what you require of us to help make the decision easier. Thanks! Nikki Potter--Internet Marketing Manager


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  • This place is awful

    The customer service her is awful!!!!! After spending all day on Saturday with them, pretty much making a deal just waiting on some repairs, they ...

    Dealer Response

    Thank you for your comments. I have forwarded your comments to our general sales manager. I have been told that you've been in contact with our ...


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    The customer service her is awful!!!!! After spending all day on Saturday with them, pretty much making a deal just waiting on some repairs, they NEVER called me back after multiple voice mails and calls. They finally call back AFTER i posted a review on Facebook. Stated that the car I wanted would not be available because of a n airbag recall... so you put a car on the lot, that was not available... sounds legit. After they called me back they asked me to remove my facebook post, and post that they called me back..... This is an awful place, the Manager Bryan is super super rude and talks you like trash. While we were there 3 people walked out because they were so rude. I guess that should have been my warning sign. I am posting everywhere how awful this place is, so they are warned!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your comments. I have forwarded your comments to our general sales manager. I have been told that you've been in contact with our GSM and will plan on coming in this week to see him (Jeff) so we can see what we can do to ensure your complete satisfaction. Please know that your business and satisfaction is important to us and we appreciate the opportunity to make it right. Thanks. Nikki Potter--Internet Marketing Manager


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