Reviews

Average Ratings

4.3
258 lifetime reviews.
  • Corvette experience

    Great dealer - Rick Accurso is a corvette expert and a great representative for Hendricks. He made the buying experience smooth and easy!

    Dealer Response

    Billy--Thank you for your comments. We appreciate your choosing Rick Hendrick City Chevrolet for your recent purchase. Thank you also for recogn...


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    Great dealer - Rick Accurso is a corvette expert and a great representative for Hendricks. He made the buying experience smooth and easy!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Billy--Thank you for your comments. We appreciate your choosing Rick Hendrick City Chevrolet for your recent purchase. Thank you also for recognizing Rick Accurso, inventory manager, on how he assisted you! We hear so many wonderful things about Rick and we love it! Thanks for rating us 5 stars! We're here if you need anything. Nikki Potter--Internet Marketing Manager


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  • AMAZING experience

    Awesome individuals. With great customer service. I have never been treated with such kindness at a car dealership like they've treated me. Thank...


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    Awesome individuals. With great customer service. I have never been treated with such kindness at a car dealership like they've treated me. Thank you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Tripp was very helpful

    Minor problem with A/C. Tripp worked me in and took care of the problem promptly

    Dealer Response

    Ray--Thanks for your comments. We appreciate your taking the time to review us and rate us 5 stars. Thank you for your patronage! Nikki Potter-...


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    Minor problem with A/C. Tripp worked me in and took care of the problem promptly

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Ray--Thanks for your comments. We appreciate your taking the time to review us and rate us 5 stars. Thank you for your patronage! Nikki Potter--Internet Marketing Manager


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  • Worst ever!

    Would never recommend the Body Shop to anyone ever!!!!!

    Dealer Response

    Thank you for your comments. We're sorry to hear that. Your satisfaction is important to us. Please contact Mark Rogers, Collision Center Manag...


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    Would never recommend the Body Shop to anyone ever!!!!!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your comments. We're sorry to hear that. Your satisfaction is important to us. Please contact Mark Rogers, Collision Center Manager, to discuss your concerns at 704-566-7333. Thanks. Nikki Potter--Internet Marketing Manager


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  • Great service

    Great service!!! This was our very first experience buying a new car and I couldn't be more happier about how smooth it went for us. They worked v...

    Dealer Response

    Misty--Thank you for your comments and for rating us 5 stars! Congrats on your new car! Thank you also for recognizing Anthony "Tank" Thomas on ...


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    Great service!!! This was our very first experience buying a new car and I couldn't be more happier about how smooth it went for us. They worked very hard to get us in the car we wanted ! If you're thinking about a new or even used car this is the place to go... ask for Tank ¿

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Misty--Thank you for your comments and for rating us 5 stars! Congrats on your new car! Thank you also for recognizing Anthony "Tank" Thomas on a job well-done! Nikki Potter--Internet Marketing Manager


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  • Hendricks City Chevrolet

    My highest recommendation to Bobby Dean and City Chevrolet. From the initial telephone contact to the last signature on the paperwork this dealers...

    Dealer Response

    LagunaBlue--Thanks for your comments. We appreciate your taking the time to review us and rate us 5 stars. It means so much to us that you would...


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    My highest recommendation to Bobby Dean and City Chevrolet. From the initial telephone contact to the last signature on the paperwork this dealership was the best.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    LagunaBlue--Thanks for your comments. We appreciate your taking the time to review us and rate us 5 stars. It means so much to us that you would recognize Bobby Dean on a job well-done. We're here if you need anything! Congrats! Nikki Potter--Internet Marketing Manager


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  • Hendricks - treats you like family

    Every time we bring our car there the employees go out of their way to greet us and make us happy --- glad we bought our car at that location. We ...

    Dealer Response

    Karen & Patrick--Thank you for your comments. We appreciate your loyalty and your referring Hendrick to your son. Thanks for rating us 5 stars -...


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    Every time we bring our car there the employees go out of their way to greet us and make us happy --- glad we bought our car at that location. We plan on buying our next car there. Our son also bought his car at Hendricks.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Karen & Patrick--Thank you for your comments. We appreciate your loyalty and your referring Hendrick to your son. Thanks for rating us 5 stars - that means the world to us. We're here if you need us, as remember, you're part of the Hendrick family of owners. Thanks. Nikki Potter--Internet Marketing Manager


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  • Their Customer Service is terrible

    I went from being a great, happy customer looking forward to returning to buy our next vehicle in January, to an extremely frustrated customer wit...

    Dealer Response

    Lorenda--Thank you for your comments. I'm sorry to hear about your experience and I'm sorry that I'm just getting involved at the tail-end of thi...


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    I went from being a great, happy customer looking forward to returning to buy our next vehicle in January, to an extremely frustrated customer with their errors and response. I had a good experience in purchasing the vehicle but that's where it ended. It's been almost 2 1/2 months and I STILL do not have tags - my new vehicle is parked and not usable. This is because of errors and non-communication within Hendrick City Chevrolet. Unbelievable the lack of attention, nobody answers the phone or returns messages, and once they figured out what was wrong, they still didn't work to correct it in a timely manner. Unbelievable!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Lorenda--Thank you for your comments. I'm sorry to hear about your experience and I'm sorry that I'm just getting involved at the tail-end of this. I wanted to let you know that I have confirmation that your tag has been sent to you and is showing delivered. If you need anything additional, please let me know. Thanks, and again, I'm sorry for what has occurred. Nikki Potter--Internet Marketing Manager


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  • Arendrell Cooper

    My experience was awesome the staff was very friendly and helpful, I was out in a very short time. I had two bad experiences with Parks Chevrolet...

    Dealer Response

    Arendrell--Thanks for your comments. We appreciate your business and thank you for rating us 5 stars! Our customers mean so much to us! Nikki Po...


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    My experience was awesome the staff was very friendly and helpful, I was out in a very short time. I had two bad experiences with Parks Chevrolet and will never go back to them or would I refer anyone to them.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Arendrell--Thanks for your comments. We appreciate your business and thank you for rating us 5 stars! Our customers mean so much to us! Nikki Potter--Internet Marketing Manager


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  • Customer Service sells cars

    If you want customer service and are looking to buy a Corvette talk to the Corvette guy at City Chevrolet Rich Arrcuso. His customer service skill...

    Dealer Response

    Gary--Thanks for your comments. We appreciate your business and thank you for acknowledging Rick Accurso on how he assisted you. It means a lot ...


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    If you want customer service and are looking to buy a Corvette talk to the Corvette guy at City Chevrolet Rich Arrcuso. His customer service skills are second to none and you'll never be disappointed only amazed. He's genuine in his care for you and your car. He wants you to experience the best in all levels of City Chevorlet service. It starts with GM Cam Stewart and goes to everyone who works there

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gary--Thanks for your comments. We appreciate your business and thank you for acknowledging Rick Accurso on how he assisted you. It means a lot to us that you took the time to review us and rate us 5 stars! Congratulations on your new Corvette. Thanks! Nikki Potter--Internet Marketing Manager


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