New 888-230-0227 Dealer Website
Used 888-229-9690 Email Dealer
Service 888-230-0253

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.6
241 lifetime reviews.
  • Great Service Everytime

    I have purchased two Corvettes from City Chevrolet and had a great experience each time. Once was online and I got a fair quote for my vehicle. On...

    Dealer Response

    Hunter--Thanks for your comments. We truly appreciate your loyalty to our service and sales departments. Thank you for your kind words about our...


    Show Full Review

    I have purchased two Corvettes from City Chevrolet and had a great experience each time. Once was online and I got a fair quote for my vehicle. Once I arrived a few days later to complete the transaction, they even upped the price because my trade-in was in such great condition. Very friendly and knowledgeable sales people that seem genuinely willing to help put you in the right vehicle at the right price. An even better experience at City is the service department. I have had minor work completed in paint/body and even that exceeded my expectations. Lastly, the service department is top notch and the service advisors are very professional. Twice I have taken my car in for service, asked them to check the brakes since they were squeaking and both times I was told the brakes were fine and did not need replacing. How many repair shops would have made an unnecessary repair? Not City - great service with a high degree of integrity. That is hard to beat in this day and age. I would highly recommend them.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hunter--Thanks for your comments. We truly appreciate your loyalty to our service and sales departments. Thank you for your kind words about our staff. That means a lot to us! Thanks for rating us 5 stars. Nikki Potter--Internet Marketing Manager


    Hide Full Review
  • service / recall

    I brought my GMC ENVOY which I purchased from city Chevrolet in for a terrible gas smell inside and outside after going tru the changing of gas f...

    Dealer Response

    Andrew--Thank you for your comments. I will relay your comments to the service manager to get in contact with you. Thanks. Nikki Potter--Intern...


    Show Full Review

    I brought my GMC ENVOY which I purchased from city Chevrolet in for a terrible gas smell inside and outside after going tru the changing of gas filters gas pumps lines and a complete gas tank in between bringing it back time after time still smelling gas , and thousands of dollars later GMC sent a letter stating that a recall for a switch that may be giving off fumes took my car in switch was changed and no more gas smell and was told I would receive a refund with my receipt . No refund no more conversation as if I had thousands of dollars to throw away on top of that the seal in the gas tank damaged which makes a service lite stay on

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Andrew--Thank you for your comments. I will relay your comments to the service manager to get in contact with you. Thanks. Nikki Potter--Internet Marketing Manager


    Hide Full Review
  • Loved my experience

    I have been car shopping for a out 7 months now, and a friend referred me to Hendrick City of Chevorlet.. Ebony Board greeted me with the most ama...

    Dealer Response

    Bryan--Thanks for your comments. Thank you also for rating us 5 stars and for recognizing Ebony Board Finch on how she assisted you. That means ...


    Show Full Review

    I have been car shopping for a out 7 months now, and a friend referred me to Hendrick City of Chevorlet.. Ebony Board greeted me with the most amazing smile. ... Immediately I knew she was going take care of me as of I was at home.... a made me feel very very welcome a d didn't pressure me about buying.. She stated that she wasnt a salesman ..but that she was a customer service expert ... I would rate City of Chevrolet 10 starts because of Ebony.. Someone give her a raise . But I really enjoyed the hospitality from everyone... I will be coming soon to purchase my vehicle.....

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bryan--Thanks for your comments. Thank you also for rating us 5 stars and for recognizing Ebony Board Finch on how she assisted you. That means the world to us. We're here if you need anything! Thanks. Nikki Potter--Internet Marketing Manager


    Hide Full Review
  • The Very Best Dealership

    We have always received excellent service from Rick Hendrick City Chevrolet, including this most recent visit to purchase tires and wheel alignmen...

    Dealer Response

    Janne--Thanks for your comments. Thank you also for rating us 5 stars and for recognizing Andy Davis on how he assisted you. That means the worl...


    Show Full Review

    We have always received excellent service from Rick Hendrick City Chevrolet, including this most recent visit to purchase tires and wheel alignment. There has never been a time that we have left City Chevrolet unsatisfied, whether sales or service, including this recent service visit due to having Andy and his crew ensuring our satisfaction with their competence. We have always received friendly, efficient and excellent service from Andy and the entire City Chevrolet staff on each and every visit.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Janne--Thanks for your comments. Thank you also for rating us 5 stars and for recognizing Andy Davis on how he assisted you. That means the world to us. We're here if you need anything! Thanks. Nikki Potter--Internet Marketing Manager


    Hide Full Review
  • Great Job

    Request information on a vehicle and the company was quick to get back with with the information. Still deciding on the car but will buy if the pr...

    Dealer Response

    Vet Fan--Thanks for your comments. We appreciate your giving Rick Hendrick City Chevrolet the opportunity to earn your business! Please let us k...


    Show Full Review

    Request information on a vehicle and the company was quick to get back with with the information. Still deciding on the car but will buy if the price is right.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Vet Fan--Thanks for your comments. We appreciate your giving Rick Hendrick City Chevrolet the opportunity to earn your business! Please let us know if we can help further and what you require of us to help make the decision easier. Thanks! Nikki Potter--Internet Marketing Manager


    Hide Full Review
  • This place is awful

    The customer service her is awful!!!!! After spending all day on Saturday with them, pretty much making a deal just waiting on some repairs, they ...

    Dealer Response

    Thank you for your comments. I have forwarded your comments to our general sales manager. I have been told that you've been in contact with our ...


    Show Full Review

    The customer service her is awful!!!!! After spending all day on Saturday with them, pretty much making a deal just waiting on some repairs, they NEVER called me back after multiple voice mails and calls. They finally call back AFTER i posted a review on Facebook. Stated that the car I wanted would not be available because of a n airbag recall... so you put a car on the lot, that was not available... sounds legit. After they called me back they asked me to remove my facebook post, and post that they called me back..... This is an awful place, the Manager Bryan is super super rude and talks you like trash. While we were there 3 people walked out because they were so rude. I guess that should have been my warning sign. I am posting everywhere how awful this place is, so they are warned!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your comments. I have forwarded your comments to our general sales manager. I have been told that you've been in contact with our GSM and will plan on coming in this week to see him (Jeff) so we can see what we can do to ensure your complete satisfaction. Please know that your business and satisfaction is important to us and we appreciate the opportunity to make it right. Thanks. Nikki Potter--Internet Marketing Manager


    Hide Full Review
  • deplorable customer service

    my problems came after the purchase of my used cargo van. i was to bring it back to have a small dent above the rear wheel fixed after the fact a...

    Dealer Response

    Tom--Thank you for your comments. We are sorry for the lack of communication on our part. Please let us know if there is anything we still need ...


    Show Full Review

    my problems came after the purchase of my used cargo van. i was to bring it back to have a small dent above the rear wheel fixed after the fact as well as have a door handle added to the cargo interior door. on the way home, the seal around the windshield blew loose and dragged wet glue across the top of the van. no problem. when i took it back 2 wks later on a wed for what i was told was a 2-day repair, it sat from wed til fri in the collision dept waiting for a form from the sales dept saying they would pay for the repair. i was never called until thurs at 6pm. then fri turned into mon turned into tues wed and then thurs before it ever got out of collision. i was speaking with the mgr of used car sales and the mgr of collision, but nothing sped that along. ok. so since thurs until today (which is a full 13 days after i dropped my van off), i was able to pick up my van. they had told me last fri., then yesterday when i called at 4 they said this morning. THEY HAD NEVER EVEN ORDERED THE DOOR PART. they went to pick it up this morning. from the beginning, i had asked that they make sure the door part was there so it wouldn't hold up anything. AND it was supposed to have been ordered 4 wks ago when i bought the van. no one knows what's going on there. no one helps. they all say they're sorry, but do nothing to stop the problems once they start piling up. i would NOT recommend buying from them.

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tom--Thank you for your comments. We are sorry for the lack of communication on our part. Please let us know if there is anything we still need to do or if you would like to speak to management. Thanks. Nikki Potter--Internet Marketing Manager


    Hide Full Review
  • 5 Star Deal

    This was my 10 car purchase from here and they gave me a deal you wouldn't believe on 2016 Z06

    Dealer Response

    Billy--Thank you for your comments. We really appreciate your loyalty to Rick Hendrick City Chevrolet. Thank you for reviewing us and rating us ...


    Show Full Review

    This was my 10 car purchase from here and they gave me a deal you wouldn't believe on 2016 Z06

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Billy--Thank you for your comments. We really appreciate your loyalty to Rick Hendrick City Chevrolet. Thank you for reviewing us and rating us 5 stars! We appreciate that every time. We're here if you need anything! Thanks. Nikki Potter--Internet Marketing Manager


    Hide Full Review
  • Good selection

    City Chevrolet has a large selection of vehicles to choose from. My first truck I picked out on line was not available when I arrived for my sched...

    Dealer Response

    Brent--Thank you for your comments. We're so pleased to hear that everything worked out and that our sales manager went out of his way to make th...


    Show Full Review

    City Chevrolet has a large selection of vehicles to choose from. My first truck I picked out on line was not available when I arrived for my scheduled appointment, but the dealer had access to two more that were close to what I really wanted. We were able to negotiate a fair price after a misunderstanding on the sales contract, the sales manager went out of his way to make sure we finished the purchase. I was able to pick up my new truck on time even though we had some small communication errors on two add on's . I ended up with essentially a free spray in bed liner that I had not requested. Yea!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brent--Thank you for your comments. We're so pleased to hear that everything worked out and that our sales manager went out of his way to make things up to you. I'm so happy to hear that you're pleased with the outcome. Thank you for your purchase! Nikki Potter--Internet Marketing Manager


    Hide Full Review
  • This dealership does not listen

    Picked out new 2016 truck from their web store. Called and checked on Ava of truck I wanted. Drove to dealership only to find the truck I ask abou...

    Dealer Response

    Brent--Thank you for your comments. I'm sorry to hear about what occurred. However, I'm happy to hear that you've spoken to Jeff Simmons, our GS...


    Show Full Review

    Picked out new 2016 truck from their web store. Called and checked on Ava of truck I wanted. Drove to dealership only to find the truck I ask about was damaged and not for sale. Found another one and they did give me a good price but , I Ask for seat heaters like would be OEM since the first choice had them and also ask for simple drop in rubber mat for truck bed. Instead they spray coated the bed with bed liner and put a cheap seat heater in that does not nearly replicate the function that GM OEM has. Now I need to drive an hour back to the dealership to see if they have any other truck I would want. I know they gave me a good deal, but these folks don't listen to what you are saying. The sales managers are in a locked glass cubical, the sales people operate off of cocktail style tables with no where to really talk. I hate buying a car worse than ever. I guess thT is why I don't do it but once every 10 years.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brent--Thank you for your comments. I'm sorry to hear about what occurred. However, I'm happy to hear that you've spoken to Jeff Simmons, our GSM, and he has made things right for you. I hope that you would now feel confident in rating us 5 stars. Thank you! Nikki Potter--Internet Marketing Manager


    Hide Full Review