Paramount Kia of Hickory

New 888-690-7796 Dealer Website
Used 888-612-4141 Email Dealer
Service 866-541-9160

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.7
Average based on 53 reviews
  • Great buying experience and service

    We recently purchased a 2015 Kia Sportage from Paramount and we couldn't be more pleased. This was our second new vehicle from them, and they are ...

    Dealer Response

    Ken and Kathy, it was a pleasure to read about your second car buying experience at our dealership. Congratulations on your 2015 Sportage! Our top...


    Show Full Review

    We recently purchased a 2015 Kia Sportage from Paramount and we couldn't be more pleased. This was our second new vehicle from them, and they are excellent from sales to service. Jason Auman was our salesperson and he was very helpful, knowledgeable and courteous. We will definitely recommend Paramount to family and friends. Thanks Paramount for a great buying experience.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ken and Kathy, it was a pleasure to read about your second car buying experience at our dealership. Congratulations on your 2015 Sportage! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Jason was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Dave Estes | destes@paramountauto.com


    Hide Full Review
  • 2014 Kia Rio

    My husband bought a 2014 Rio in March of 2015. This was the 6th car we had bought from Paramount in the last 15 years. At the time of every other ...

    Dealer Response

    Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please...


    Show Full Review

    My husband bought a 2014 Rio in March of 2015. This was the 6th car we had bought from Paramount in the last 15 years. At the time of every other purchase, the dealer handled the change over of the insurance from our old car to the new one. On this occasion the person doing the paperwork got all our insurance information and said he would call and make those changes for us. In August my husband had an accident in this new car. When we called our insurance agent to start a claim, we were told that we had NO insurance on the new car. Then car we traded in was still on our policy. Clearly the Paramount person did NOT do what he said he would do. When we called Paramount to ask for their help with this, we got no response. We called and spoke to 4 or 5 different people. When we finally got someone to call us back and talk to us about it, the answer was that they were not responsible for our problem. If you buy a car from these people, be sure to check behind whatever they tell you because they are not responsible to do what they say. Also, I put this review up last month and they took it down the same day.

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact destes@paramountauto.com at your convenience. Dave Estes


    Hide Full Review
  • Great Sales Consult

    Bought a 2015 Kia Optima..Like the car very much..satisfied with the business side of the dealership. Had a great sales consultant work with me to...

    Dealer Response

    Shelia, thank you for the feedback! We are happy to hear of your positive experience at Paramount Kia Hickory, and we are grateful for choosing us...


    Show Full Review

    Bought a 2015 Kia Optima..Like the car very much..satisfied with the business side of the dealership. Had a great sales consultant work with me to get me what I wanted. " Danny Hunt "..

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shelia, thank you for the feedback! We are happy to hear of your positive experience at Paramount Kia Hickory, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Best, Dave Estes | destes@paramountauto.com


    Hide Full Review
  • Will not Deal

    Sales guy was very professional but unwilling to deal. They a were 2 k above KBB and only offered to drop price $400. What a Joke.

    Dealer Response

    I would like to sincerely apologize for your negative experience at the dealership. We strive to provide our customers with the best possible pric...


    Show Full Review

    Sales guy was very professional but unwilling to deal. They a were 2 k above KBB and only offered to drop price $400. What a Joke.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I would like to sincerely apologize for your negative experience at the dealership. We strive to provide our customers with the best possible prices on new and used vehicles. If you'd like to further discuss your visit in greater detail, I would be happy to speak with you. Best Regards, Dave Estes - destes@paramountauto.com


    Hide Full Review
  • Wornged Customer

    My wife and I went down on Friday to look at a the KIA Sorento 2013 model! We test drove it fell in love with it. We could not afford the payment ...

    Dealer Response

    I do appreciate you taking the time to bring this to our attention. I apologize for the negative experience you got during your most recent visit ...


    Show Full Review

    My wife and I went down on Friday to look at a the KIA Sorento 2013 model! We test drove it fell in love with it. We could not afford the payment that was offered by month, but was called on Saturday by KC and Rand telling me that I could have it at a certain price and we agreed upon that, and so KC told me that it would be ready for me to pick up today Monday February 10th, but they turned around and sold it, just because someone else fell in love with it after we made the deal on Saturday! I don't like dealing with folks like this, I could never trust them again. Then they turned around trying to sell me one with more miles and less on it than what we agreed to, I don't feel like I have been treated fairly and feel that I was swindled. There was not actual singing I will agree to that, but I agreed to the one that I test drove, and not some knock-off! I will guarantee you this, if they came into my store and I treated them the same way as they have treated me would feel the same if not even worse! This is sickening to the core!

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I do appreciate you taking the time to bring this to our attention. I apologize for the negative experience you got during your most recent visit at our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work towards a resolution. Your satisfaction is of utmost importance. Regards, Dave Estes destes@paramountauto.com


    Hide Full Review
  • love my new 13 sorento

    Seen a 2013 kia sorento online.....went in to look at the vehicle....was greeted by Cathy Rivas with a warm and friendly smile...she immediately p...

    Dealer Response

    Thank you for writing about your visit with us and congratulations on your new Sorento! I'm sure you are continuing to enjoy it and hope that we ...


    Show Full Review

    Seen a 2013 kia sorento online.....went in to look at the vehicle....was greeted by Cathy Rivas with a warm and friendly smile...she immediately pulled the car under the covered drive area due to the rain....we test drove the vehicle around the block..... Cathy was very informative and not pushy at all she was one of the best sales people. We started the process which didn't take long at all. She was great with my little one and kept him occupied while we waited. We ended up taking the car home after she happily gave us a half a tank of gas :) I love my new sorento and will def go back when its times to trade :) - Teresa

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for writing about your visit with us and congratulations on your new Sorento! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Cathy is an asset to Paramount Kia and it is encouraging to hear that she impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Best Regards, Dave Estes, Paramount Kia Hickory, destes@paramountauto.com


    Hide Full Review
  • Great service, Clean Facility

    I recently bought a 2013 Kia Optima and I am loving it. The Facility is very nice, neat and clean and everyone there is very helpful and courteous...

    Dealer Response

    Tracy, your kind words and recommendation are certainly appreciated! Our team is dedicated to delivering a seamless process for each of our guests...


    Show Full Review

    I recently bought a 2013 Kia Optima and I am loving it. The Facility is very nice, neat and clean and everyone there is very helpful and courteous in everyway. They helped in every way to help me find the perfect car, I would recommend Paramount Kia to all my friends and family. even the service and sales were top notch. Thanks again.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tracy, your kind words and recommendation are certainly appreciated! Our team is dedicated to delivering a seamless process for each of our guests. We strive to share our wealth of Kia knowledge to ensure that no stone is left unturned during a purchasing or service experience. It is with pride that we read that our team had such a positive impact during your last visit. Please keep us in mind for any of your automotive needs in the future and enjoy your new Optima. Best Regards, Dave Estes, Paramount Kia Hickory, destes@paramountauto.com


    Hide Full Review
  • My New Kia Soul

    My buying experience at Paramount Kia was great. The staff is courteous, helpful, knowledgeable, and easy to work with. I researched the models on...

    Dealer Response

    Thank you for sharing your feedback with us, Teresa! It is important to our team for our guests to feel like they are getting the most out of thei...


    Show Full Review

    My buying experience at Paramount Kia was great. The staff is courteous, helpful, knowledgeable, and easy to work with. I researched the models online, wrote down the stock number of the vehicle I was interested in, and took it to the dealership. I told my salesman that I wanted to test-drive that specific vehicle, and he found it for me. It had most of the features I wanted. The upgraded audio package is definitely worth it because it is amazing. I am enjoying the sunroof since the weather has warmed up. The rear back-up camera is a wonderful safety feature. It is nice having Bluetooth in the car, as well. I just love my Kia Soul. I have transported all kinds of things in the roomy cargo area (with the back seats down). It is surprising how much can fit back there. The gas mileage is wonderful. I would definitely recommend Paramount Kia to anyone looking for a great car.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your feedback with us, Teresa! It is important to our team for our guests to feel like they are getting the most out of their experience. Also, we aim to ensure that each visitor receives nothing short of exceptional customer care. We are proud to hear that you enjoyed your process and we would like to invite you back for future auto needs. Until that time comes, please continue to enjoy your new Kia Soul and we look forward to seeing you again soon. Sincerely, Dave Estes, Paramount Kia Hickory - destes@paramountauto.com


    Hide Full Review
  • Great Dealership!

    I have always received excellent service and have been treated well when at this KIA dealership in Hickory. I have bought two KIAs brand new and e...

    Dealer Response

    Thank you so much for leaving us with this excellent review! At Paramount Kia of Hickory, it is our top priority to provide our customers with the...


    Show Full Review

    I have always received excellent service and have been treated well when at this KIA dealership in Hickory. I have bought two KIAs brand new and each time I've been very pleased with the staff helping me. I also have had my cars serviced regularly and their Service Dept. is excellent too!

    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for leaving us with this excellent review! At Paramount Kia of Hickory, it is our top priority to provide our customers with the absolute best experience possible. I am so happy to hear that both our sales and service departments have been able to prove this to you. If you find you have any further questions or concerns, feel free to call or stop by the dealership. Thanks again for being such a loyal customer of ours, we all really appreciate it. Best Regards, Dave Estes, Paramount Kia Hickory - destes@paramountauto.com


    Hide Full Review
  • 2012 KIA

    I have had my 2012 KIA for about 2 months now and love it! Patrick at Paramount KIA was my salesperson and he was very patient with me and took a ...

    Dealer Response

    Edith, thank you for the fantastic five star review of Paramount Kia of Hickory. It is so great to hear that you still love your new Kia! Patrick ...


    Show Full Review

    I have had my 2012 KIA for about 2 months now and love it! Patrick at Paramount KIA was my salesperson and he was very patient with me and took a lot of time to find the vehicle I wanted. I am very appreciative of all the "follow up" from this KIA dealership - the e-mails from Patrick and the dealership. I was impressed that this dealership offered a "thank you event" where they had some food and raffle drawings for prizes. No one left empty handed. If you didn't win a prize you still got a nice coffee travel mug and a Starbucks card. So far my KIA is performing well. I love the gas milegage! Thank you.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Edith, thank you for the fantastic five star review of Paramount Kia of Hickory. It is so great to hear that you still love your new Kia! Patrick will be grateful for your kind words. Our knowledgeable and professional staff do their best to create a hassle-free, stress-free car buying environment by listening to your needs and helping you find the vehicle you're looking for at a great deal. We truly appreciate your loyalty and are also glad you enjoyed our customer appreciation night. If you have any questions or concerns, please let our team know. Don't forget to get updates and online specials from us - Like us on Facebook and Follow us on Twitter. Regards, Dave Estes, Paramount Kia Hickory - destes@paramountauto.com


    Hide Full Review