Toyota of Elizabeth City

4.1 out of 5 4.1

Reviews

4.1 out of 5 4.1
25 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 12, 2019

    Do yourself a favor and don't do business with this dealership. As others have noted on here, they will use questionable tactics and lie to your face!... They really cheated me on my trade-in, of course I let that happen because the Sales Manager (Patrick) seem honest and square dealing. What a mistake it was for me to "trust" him! He told me there was no way they could sell my car on their lot because of the age and miles, but not even an hour after I left, they had it on their website for double what they gave me on a trade. I'm a Fraud Investigator and should have known better, but I thought for once someone was finally being honest. BIG MISTAKE. If you decide to do business with this dealership, do not trust anything they say. They are lying! Personally, I would not do business with them again or recommend anyone to them. If I were you, I would not walk, I would RUN away from this stealership!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Reb, thank you for sharing your feedback. We are very sorry to hear about your experience with the Toyota of Elizabeth City. As of late August, this T...oyota store has transitioned in ownership and is now part of the Hall | MileOne Autogroup family. We hope that you will consider returning to the dealership in the future allowing us the opportunity at Hall Toyota Elizabeth City to earn your confidence. If we may be of assistance, please do not hesitate to contact us at 252.621.5788. Thank you.

  • 5.0 out of 5
    January 9, 2019

    Every time I use the service department at Toyota Elizabeth City for my Tacoma I am impressed. The staff is friendly, knowledgeable, and efficient.... The entire dealership is clean and comfortable. I don't even mind the hour it takes me to get there because I know I will have a pleasant experience and I won't be there long.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Denise, it is our commitment to provide all of our customers with clean and comfortable facilities as well as professional and top notch service. Than...k you for choosing us for your service needs!

  • June 28, 2019

    From the time I was contacted regarding my interest in a new 4RUNNER, Alex the internet manager, Patrick and Mary were outstanding. They listen to my concerns... and what I was wanting and within minutes Alex and Patrick found the right vehicle that would work for me and meet my criteria. The process was not high pressured nor time consuming. And they made a much better deal than any other dealership could. This is the second vehicle bought from their dealership and I would definitely buy my next vehicle from them again. I highly recommend that anyone looking at Toyota’s, check them out. Their staff from sales and financing is outstanding and very helpful. Look no further, check Toyota of Elizabeth City out for your next vehicle. Thanks again Alex, Patrick and Mary and the staff at Toyota of Elizabeth City.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new 4Runner, James! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed y...our buying experience here at Hall Toyota Elizabeth City!

  • 5.0 out of 5
    March 7, 2018

    This review serves to express my sincere appreciation for the outstanding sales service the sales reps at Elizabeth City Toyota had given me throughout... my recent car purchase. The professional demeanor, attention to detail, and exceptional service is what makes want to recommend Elizabeth City Toyota and write this review for all to read. Andrew Stone and Jack Calhoun Jr. went above and beyond to help me trade in my old 2010 Chevy Traverse for a new 2018 Toyota Camry! I look forward to doing business with the both of them again in the future and wouldn’t consider going to a different dealership or working with any other sales professional. Thanks again for being my trusted car advisers and always assessing my need accurately, exceeding my expectations and delivering on your promises.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 31, 2017

    I came to Toyota of Elizabeth city to purchase a used vehicle and left with a 2018 Camry.. Adrian Warren and the staff at Toyota of Elizabeth City know... how to treat a customer. The best of the best when it comes to customer satisfaction. Toyota of Elizabeth City you ROCK.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 14, 2017

    If you’re looking for a new Toyota and you don’t talk to Garth King at Toyota of Elizabeth City you’re going to pay too much.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 11, 2017

    This is a small dealership with a huge inventory of cars. Why a huge inventory because they sell a lot of cars. Why do they sell a lot of cars because... they offer great deals on a very friendly environment. It’s just that simple.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    December 1, 2017

    My son is in the market for a truck. Was very impressed with Alex Perry. His knowledge and professionalism was very evident and appreciated. Hopefully... he will be able to close a deal soon. Thank you

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 6, 2017

    The whole process of purchasing a [new] car was presented in a manner that I could understand. The completing the buying was laid out step-by-step. ... I completed all the paperwork with the help of the sales agent. I am completely satisfied with the purchase and the Camry.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 21, 2017

    The absolute best customer service I’ve received at a car dealership. They even followed up several times following the sale. I would highly recommend... them to family and friends. Mar Lynn MD

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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