Shuman Chrysler Dodge Jeep RAM

New 888-331-5499 Dealer Website
Used 888-390-5705 Email Dealer
Service 888-543-2558

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Reviews

Average Ratings

5.0
Average based on 462 reviews.
  • Shuman Chrysler

    The service department is excellent. Rick Schwartz took me right in and not only changed my oil, which I had an appointment for, but I asked if h...

    Dealer Response

    Wow! Thank you so much for driving those extra miles to come visit our team, Cathy! We are pleased you know you can count on Rick and the service ...


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    The service department is excellent. Rick Schwartz took me right in and not only changed my oil, which I had an appointment for, but I asked if he could also rotate my tires and he said no problem. They were extremely busy but still took the time to meet my needs. I drive 50 miles to go to that dealership because I know they will take care of my vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Wow! Thank you so much for driving those extra miles to come visit our team, Cathy! We are pleased you know you can count on Rick and the service department to provide outstanding service. If we can help with anything else don't hesitate to give us a call! Thanks again!


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  • Five Star Experience all around

    Worked with John Ormsbee and everything was straight forward. Very friendly and honest good people here... Worth the drive!

    Dealer Response

    We're happy you feel this way about John and our dealership, Jessica! Enjoy your new ride and let us know if we can do anything else to be of assi...


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    Worked with John Ormsbee and everything was straight forward. Very friendly and honest good people here... Worth the drive!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're happy you feel this way about John and our dealership, Jessica! Enjoy your new ride and let us know if we can do anything else to be of assistance!


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  • Easiest car by I've ever had

    Jacob Williamson made the experience fast and easy as can be. Would definitely recommend him to friends and family.

    Dealer Response

    We sure do appreciate you sending your family and friends to Jacob and the rest of us here at Shuman Chrysler Dodge Jeep Ram! Thank you and come b...


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    Jacob Williamson made the experience fast and easy as can be. Would definitely recommend him to friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We sure do appreciate you sending your family and friends to Jacob and the rest of us here at Shuman Chrysler Dodge Jeep Ram! Thank you and come back to visit again soon!


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  • Awesome Service!

    I saw a Certified Pre-owned Dodge Caliber I was interested in on Cars.com. I went to the dealership to look at it the next day. I was greeted at ...

    Dealer Response

    Hello, Judi! Thank you for taking the time to tell us about your experience with Jake and the team here at Shuman Chrysler Dodge Jeep Ram! We're h...


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    I saw a Certified Pre-owned Dodge Caliber I was interested in on Cars.com. I went to the dealership to look at it the next day. I was greeted at the front door by a young man with a great smile. Jake Kahn! I told him the car I was interested in and he knew immediately which car I was talking about, went and grabbed the keys and said let's take it for a ride. It was exactly what I wanted! Every person I came in contact with at Shuman Chrysler Dodge Jeep Ram was great. Friendly, no pressure, treated me like family. Jake, my salesman, bent over backward to make sure I was completely satisfied with every step of the process! I love my car, I picked it up yesterday!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello, Judi! Thank you for taking the time to tell us about your experience with Jake and the team here at Shuman Chrysler Dodge Jeep Ram! We're happy to know everything went smoothly and that you love your Dodge Caliber. We hope to work with you again in the future!


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  • These Guys were great , salesman Scott Mchale

    Scott Mchale was great and made it one of the best car buying experiences ive ever encountered . everything went nice and smooth , and the car was...

    Dealer Response

    This is fantastic to hear, Steven! Thank you so much for taking the time to tell us about your visit with Scott and the team and for choosing Shum...


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    Scott Mchale was great and made it one of the best car buying experiences ive ever encountered . everything went nice and smooth , and the car was awesome.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    This is fantastic to hear, Steven! Thank you so much for taking the time to tell us about your visit with Scott and the team and for choosing Shuman Chrysler Dodge Jeep Ram. Let us know if we can do anything else for you!


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  • GREAT Experiance

    I live in MD and had to fly out to Detroit to pick up the vehicle. Scott McHale was my salespersone and went above and beyond to even come and get...

    Dealer Response

    Wow! We appreciate you traveling all those miles to come visit our team, Tom! We are happy we could make your experience pleasant and smooth and w...


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    I live in MD and had to fly out to Detroit to pick up the vehicle. Scott McHale was my salespersone and went above and beyond to even come and get me when I landed and take me to dealership. Everything was just as they said it was and no hassles or issues at all. Would absolutely recommend Scott and Shuman for anyone looking to purchase their new or used car! Sincerely, Tom C.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Wow! We appreciate you traveling all those miles to come visit our team, Tom! We are happy we could make your experience pleasant and smooth and we look forward to doing business with you again in the future! Thank you!


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  • Purchased a new vehicle

    I have spent a few months looking for a new vehicle. After not having much success with other dealerships, I happened to drive by your dealership....

    Dealer Response

    Thank you so much for sharing this great experience with us, Angie! We are delighted to know that Tim and the team were able to help you decide on...


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    I have spent a few months looking for a new vehicle. After not having much success with other dealerships, I happened to drive by your dealership. I wasn't able to stop but decided to call and see if you had any 2016 Jeep Grand Cherokee brochures. Tim Dalsasso spoke to me and was able to get me one that day. After speaking with Tim several times and explaining my financial situation he was able to help me. He was very understanding and patient as I asked many questions and changes in quotes. He also worked with me and I changed the vehicle I initially wanted from a Jeep Grand Cherokee to a Chrysler 200S. Tim was able to work out an excellent deal for me. When the time came for him to locate the exact vehicle I wanted. I knew this was asking a lot and it wasn't going to be an easy task. To my surprise Tim was able to locate my dream vehicle. Everything had fallen into place for me. On top of all the great service he gave me, he was able to help me retrieve a very expensive charm from a necklace that fell into the center console of my Jeep that I was trading in. He took the time to speak with the service guys and show them where I lost it. He said that they were able to get it for me. I can't express my gratitude enough to Tim. I will highly recommend him and Shuman to my family and friends. I would also like to thank the service techs for taking the time to help locate my charm. It means a great deal to me. Many thanks to all of you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for sharing this great experience with us, Angie! We are delighted to know that Tim and the team were able to help you decide on the perfect vehicle and help you retrieve your charm from your old vehicle. We hope you love your new car and will come back to visit us all again soon!


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  • No Pressure Saled

    I stopped in because my lease was ending and the sales manager referred me to Mike Yezak. I let him know what I was looking for and he found me ju...

    Dealer Response

    We're very happy you had a great experience with us!


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    I stopped in because my lease was ending and the sales manager referred me to Mike Yezak. I let him know what I was looking for and he found me just the right fit. No back and forth, just a couple of emails and we were done! Both he and John Rossi were amazing in finding the perfect vehicle for my needs. This is the 2nd vehicle I have leased through Shuman and I will continue to come back.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're very happy you had a great experience with us!


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  • Great Buying experience

    Great buying experience - lots to choose from and willing to work with you to find the right vehicle at the right price. Mike Yezak is superb. Kno...

    Dealer Response

    We're very happy you had a great experience with us! Let us know if you need anything in the future.


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    Great buying experience - lots to choose from and willing to work with you to find the right vehicle at the right price. Mike Yezak is superb. Knowledgeable, efficient, and he listened. Very turned in to the customer and what they want from a vehicle. Made it all so easy

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're very happy you had a great experience with us! Let us know if you need anything in the future.


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  • Happy Happy Happy

    I made a call to Shuman and was transfered to Gregg. He was so professional had a great personallity and wonderful customer service. He made my bu...

    Dealer Response

    You're very welcome, Angie!


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    I made a call to Shuman and was transfered to Gregg. He was so professional had a great personallity and wonderful customer service. He made my buying experince easy breezy. He was willing to go out of his way to make sure I as the customer was happy. Very knowledgeable about the Jeep I purchased. Thanks again Gregg.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    You're very welcome, Angie!


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