Reviews

Average Ratings

4.8
514 lifetime reviews. Includes reviews of Hendrick Acura Overland Park from DealerRater.com
  • Patient & Easy to Work With!

    The guys here have the patience of a saint! Never once did I ever feel rushed in my decision, nor did they make me ever feel pressured. They did m...

    Dealer Response

    We are so glad you had a positive experience at Hendrick Acura Overland Park and Don. We pride ourselves in exceeding our customer's expectations...


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    The guys here have the patience of a saint! Never once did I ever feel rushed in my decision, nor did they make me ever feel pressured. They did make it very clear they wanted my business, but never pressured. Don Smith was a dream to work with and if you are looking for a new car and are wanting to work with someone who has patience, I suggest you work with Don Smith at Hendrick Acura! These guys did absolutely everything they could for me and I will forever be appreciative of the new view they gave me on car buying. I always heard stories of those "horrible car salesmen" but let me tell you, Don and the rest of the people at Hendrick are AWESOME! Give them a shot, you won't be disappointed!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We are so glad you had a positive experience at Hendrick Acura Overland Park and Don. We pride ourselves in exceeding our customer's expectations. We appreciate your business. Thank You, Your Hendrick Acura Team


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  • No pushy feeling.
    July 22, 2017

    Great service, without that "PUSHY" feeling. Very friendly. Took the time to explain things and go over everything. And the detail job was excell...


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    Great service, without that "PUSHY" feeling. Very friendly. Took the time to explain things and go over everything. And the detail job was excellent, as well. Very pleased!

    Does recommend this dealer

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  • Amazing service
    July 18, 2017

    Wasnt pushed In to getting what I didn't wanted. I got what I came for love my Acura purchase a really nice car to buy.


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    Wasnt pushed In to getting what I didn't wanted. I got what I came for love my Acura purchase a really nice car to buy.

    Does recommend this dealer

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  • The way customer service should be!
    July 18, 2017

    Don Smith was great to work with, greeted me with a warm smile and a hand shake, just the way customer service should be! He was patient, attentiv...


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    Don Smith was great to work with, greeted me with a warm smile and a hand shake, just the way customer service should be! He was patient, attentive and very knowledgable. I appreciated how he brought up things I hadn't thought of to consider when making a decision. Was truly impressed with the friendliness of employees from the shop to the finance office (Tim Griffith) and how they enjoyed making car buying a pleasant experience. I also appreciated how the management at Hendrick Acura made me feel at home and took the time to say hello. Thank you for making my car buying a great experience!

    Does recommend this dealer

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  • FABULOUS to work with!!
    July 17, 2017

    Our salesman, Don Smith, was a gem! Extremely knowledgeable and professional. No pressure. Listened intently to our needs and concerns. And DE...


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    Our salesman, Don Smith, was a gem! Extremely knowledgeable and professional. No pressure. Listened intently to our needs and concerns. And DELIVERED!! Hendrick Dealership will remain our go-to for car buying in the future!!!

    Does recommend this dealer

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  • How car buying should go
    July 9, 2017

    After months of visiting several dealerships in search of the car I wanted at a fair price, we were left feeling completely deflated by car salesm...


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    After months of visiting several dealerships in search of the car I wanted at a fair price, we were left feeling completely deflated by car salesmen - close to abandoning the search altogether. And then we found Hendrick Acura of Overland Park! I found my perfect car and they worked with us to negotiate a fair price that we were very happy with. We didn't feel like we were taken advantage of at all. Our salesman Luke was wonderful to work with, very knowledgeable about the car and not pushy at all, which we really appreciated. The sales manager, David Bierworth, was a pleasure to work with as he was extremely fair in accommodating our requests. And David Nguyen, who handled our financing made the process smooth and flawless. Also, Jeramy Franck in service was courteous and super quick! Overall, choosing to buy from Hendrick Acura was a great decision. I now have a car that I am completely obsessed with and the peace of mind knowing my money went to the right place and the right people. Thank you to the team at Hendrick Acura for wonderful service!

    Does recommend this dealer

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  • AWESOME customer service!!
    June 30, 2017

    Don Smith & David Nguyen were the sales reps that I dealt with, They were amazing!!! Fair, honest, and beyond knowledgeable. What a wonderful deal...


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    Don Smith & David Nguyen were the sales reps that I dealt with, They were amazing!!! Fair, honest, and beyond knowledgeable. What a wonderful dealership & staff. GREAT deals & cars too! Loved their warranty.

    Does recommend this dealer

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  • Excellent customer service!
    June 26, 2017

    We had a great experience buying from both Rob and Don. They both worked as a team to help get us into the right SUV. We appreciate all they did...


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    We had a great experience buying from both Rob and Don. They both worked as a team to help get us into the right SUV. We appreciate all they did to make this a hassle free buying experience. Thank you for going above and beyond!

    Does recommend this dealer

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  • Very good experience!
    June 24, 2017

    Knew exactly what I wanted and had been looking for 4 months when this trade-in became available.-Don Smith...and yes my salesman's name is also D...


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    Knew exactly what I wanted and had been looking for 4 months when this trade-in became available.-Don Smith...and yes my salesman's name is also Don Smith

    Does recommend this dealer

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  • Car buying easy and less stressful
    June 15, 2017

    Dylan and David were very friendly and genuine. I felt that I could convey my concerns/questions and they took care of me without pressure. I appr...


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    Dylan and David were very friendly and genuine. I felt that I could convey my concerns/questions and they took care of me without pressure. I appreciate feeling valued.

    Does recommend this dealer

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