Skip to main content

Bob Allen Ford

(1,683 reviews)
Visit Bob Allen Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (913) 752-9573 (913) 752-9573
Used (913) 945-1413 (913) 945-1413
Service (913) 601-6072 (913) 601-6072

Reviews

(1,683 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Allen Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent, reliable service

Have been taking our cars here since 2011, and are always very pleased with the service done. Curtis has been honest and trustworthy since our beginning with you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great customer service

I have always had a good experience at Bob Allen Ford. Friendly employees, and great service. Perform my regular maintenance check ups for me in an efficient and timely manner every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent and courteous service. Very happy and helpful.

Have had many successful encounters with this dealership. Always satisfied with the people and the service. Will be coming back again in the future. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good service.

I came in to see Darryl Woodard because I had dealt with him in the past. He was unavailable so Dale Johnson managed the sale. I never spent twenty five thousand dollars so easily or so fast. Great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New SUV

Everyone was excellent. Car was ready on time. Loaner car was brand new. Worked performed was outstanding. I was very happy with service and personal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent service!

Josh and Lee were attentive to all my concerns and very efficient. They made sure to communicate all relevant diagnostics prior to initiating repairs.... And my car was ready in time as promised. All in all, it was a very pleasant visit!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Purchase of a Ford Escape

The only issue we had was with the long wait for picking up the car we had bought. Otherwise our salesperson, Donnie Winn, was extremely helpful and answered our questions. We stopped to look at new cars and ended up purchasing a used program car. We have a Ford van, our second one, so we are not new to the Ford line of products.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very helpful staff

Jerome Tolliver and Steve Davidson were very friendly, helpful and caring!! They took the time to explain and did not rush. Very easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good people

Jerome Tolliver was excellent. He tried very hard to make an acceptable deal for me, and he did. I would trade with them again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

New Explorer

We had a great experience working with Kyle, he was patient, worked with our schedules and was easy to work with. Always impressed with Bob Allen and we will use them again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.