Reviews
Excellent, reliable service
Have been taking our cars here since 2011, and are always very pleased with the service done. Curtis has been honest and trustworthy since our beginning with you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service
I have always had a good experience at Bob Allen Ford. Friendly employees, and great service. Perform my regular maintenance check ups for me in an efficient and timely manner every time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent and courteous service. Very happy and helpful.
Have had many successful encounters with this dealership. Always satisfied with the people and the service. Will be coming back again in the future. Would highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good service.
I came in to see Darryl Woodard because I had dealt with him in the past. He was unavailable so Dale Johnson managed the sale. I never spent twenty five thousand dollars so easily or so fast. Great job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New SUV
Everyone was excellent. Car was ready on time. Loaner car was brand new. Worked performed was outstanding. I was very happy with service and personal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service!
Josh and Lee were attentive to all my concerns and very efficient. They made sure to communicate all relevant diagnostics prior to initiating repairs.... And my car was ready in time as promised. All in all, it was a very pleasant visit!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchase of a Ford Escape
The only issue we had was with the long wait for picking up the car we had bought. Otherwise our salesperson, Donnie Winn, was extremely helpful and answered our questions. We stopped to look at new cars and ended up purchasing a used program car. We have a Ford van, our second one, so we are not new to the Ford line of products.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Very helpful staff
Jerome Tolliver and Steve Davidson were very friendly, helpful and caring!! They took the time to explain and did not rush. Very easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good people
Jerome Tolliver was excellent. He tried very hard to make an acceptable deal for me, and he did. I would trade with them again in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New Explorer
We had a great experience working with Kyle, he was patient, worked with our schedules and was easy to work with. Always impressed with Bob Allen and we will use them again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
