McCarthy-Morse Chevrolet

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
171 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    March 13, 2020

    Done business for many years and like the staff. Always fair to us. Thanks to Bill and the other service folks. Good people and consistent

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 4.0 out of 5
    March 6, 2020

    Efficient process. Thorough diagnisis. Kept me well informed of findings recommendations and costs. Check in easy. Repairs done in timely manner. ... Will use again if needed.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • February 5, 2018

    We purchased a used suv that I had found on the website, Ngunza was very helpful with the negotiation & explaining all the details. He also helped with... working the accessories . Thanks for the great experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the review. We are so glad to hear about your experience working with Ngunza and the rest of our team! Please reach out if there is anyt...hing else we can help you with!

  • 5.0 out of 5
    February 29, 2020

    Brendan in finance is the best finance guy EVER!! Even Sam in sales was to excellent! I’m not the easiest person to deal with especially in a stressful... situation. I feel they went above and beyond to please us and our needs!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Lacey, thank you for taking the time to let others know about your positive experience. We're happy that Brendan, Sam and our team could meet your ...expectations! Have a great day!

  • 4.0 out of 5
    February 14, 2020

    I worked with Jordan. He was great. He got back to me promptly and helped me out a lot. My expert here was good and fast. I didn’t have to wait around... when I get there to pick up my car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the great review, Greg. Please let us know if you need anything!

  • 4.0 out of 5
    February 4, 2020

    My salesman was wonderful and I would buy from him again. However, 3 days after my purchase I discovered 2 minor things wrong with it. When I asked about... it, I was asked if I purchased an extended warranty on it. I replied the ink is hardly dry, couldn’t they look at it for free to see what could be done. Their reply to me was they can redo the financing to include the warranty. If I owned this dealership, it would be my mission to make sure no one walked away dissatisfied, let alone try to sell them something they don’t want.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you fac...ed. If you need anything further, please don't hesitate to reach out to me directly via email at kkramer@mccarthyautogroup.com, or you can give me a phone call at 913-800-1155. Thank You, Karl A. Kramer, Communications Director / McCarthy Auto Group

  • 5.0 out of 5
    January 6, 2020

    McCarthy Morse is the best! Max Motors out of Butler, Nevada, and Belton is the absolute worst liars cheaters and stealers. This is why I go to McCarthy-Morse.... They are laid back and don?t pressure u into Anything. They just want u happy. Unlike Max Motors. Max just wants your $$$?s no matter what plus they lie to get it. I?m a repeat customer at McCarthy and will go there for my 3rd vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the kind review, Patrick! We are dedicated to providing a welcoming, quality experience for all customers, and are pleased to see that y...ou felt that during your visit. Please let us know if you need anything else!

  • 1.0 out of 5
    November 11, 2019

    I went to purchase a truck they had listed on line and when I got there they told me the price was 1,000 higher then the advertised price, due to the fact... I did not have a trade in. There is no fine print about this nor could point me to the fine print.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We regret to hear that you had a negative experience with us. We would appreciate the chance to turn your experience around and prove that we strive f...or quality customer service at McCarthy. Should you wish to discuss this matter further, please don't hesitate to reach out to me directly via email at kkramer@mccarthyautogroup.com, or you can give me a phone call at 913-800-1155. Thank You, Karl A. Kramer, Communications Director / McCarthy Auto Group

  • 5.0 out of 5
    November 5, 2019

    I came in for a new battery and was taken care of by Bill Higgins. He is always very helpful to me and quick for needs and help .

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Carmen, thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

  • 5.0 out of 5
    October 15, 2019

    Great service, fast, very knowledgeable. In and out which was nice. Answered all my questions and took the time to explain things. Bought my car there... and will probably go back.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

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