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Hendrick Toyota Merriam

(2,392 reviews)
Visit Hendrick Toyota Merriam
Sales hours: 12:00pm to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (877) 755-6486 (877) 755-6486
Used (877) 663-6942 (877) 663-6942
Service (877) 511-2744 (877) 511-2744

Reviews

(2,392 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Toyota Merriam from DealerRater.

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Great service

Abhi was so great. Super friendly, fast service. Great personality, felt like a family environment! We had a wonderful experience. So thankful for great salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tiff, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Merriam! If you have any further questions, please don't hesitate to reach out! Desnee Pittmon desnee.pittmon@hendrickauto.com Hendrick Toyota Merriam - Customer Relations

John we spoke to the New Car Director. We definitely...

John we spoke to the New Car Director. We definitely don't have a timeline for when we could get you that Rav4, but the main problem is you are out of our region. We would only be able to profitably sell you that vehicle if you purchased an extended warranty of $2995 and in-house financing is required. This is for all out of state customers currently

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
0 people out of 0 found this review helpful.
Dealer response

John, Thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact Mike Neyman General Manager at 913-831-7778.

Hendrick Toyota

Hendrick Toyota made the process easy, I came in just kinda browsing around and ended up falling in love with my new Camry. Thanks nick! You are awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

D. Teller, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Hendrick Toyota

Nick helped me get all the questions I had answered in a timely fashion and was very professional about everything! 10/10 would recommend you go see him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Tina Brewer, thank you so much for your high rating! If you have any further questions, please don't hesitate to reach out! Desnee Pittmon desnee.pittmon@hendrickauto.com Hendrick Toyota Merriam - Customer Relations

Hendrick Toyota

Nick Unselt was very helpful making sure that I Got a great deal and an amazing Corolla! He made the car buying experience very easy and stress free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

C. Deffenbaugh, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Great customer service

Even tho I did not buy nick helped me with everything I needed to know about the Venza and I will definitely be coming back to buy when he has some limited Venza’s available

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Jarred Lowe, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Johnathan Murray was Great

Johnathan did an amazing job taking care of us and our new car needs! He was very knowledgeable about different trim levels and helping me get the features I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Alexis, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Great experience

Our experience with Hendrick Toyota was great. Very nice people and professional. We purchased a vehicle from them and the process was low key. Thanks Ryan Smart

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Brian Bettis, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Pleasantly Surprised!

Ryan sent us a video of the truck we were interested in test driving. We did test drive it and ended up purchasing. Everyone, especially Ryan Smart was great, answered all the questions we had and we did end up purchasing the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello T. Bettis, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Best car buying experience

Ryan was extremely helpful throughout the entire process, start to finish. He was attentive, detailed, and totally candid with me. Not at all pushy and very personable. I had an excellent car buying experience. Ryan was really great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Aundra R, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!