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Kenny Thomas' Olathe Toyota

(596 reviews)
Visit Kenny Thomas' Olathe Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm 10:00am–4:00pm
2018 state dealer award
View 4 awards
2018 state dealer award 2015 state dealer award
2018 consumer dealer award 2015 consumer dealer award

Reviews

(596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kenny Thomas' Olathe Toyota from DealerRater.

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Thank you

We went in to look at a few SUVs to see which style and space would work for our family. Carlos didn’t hesitate to battle the pouring rain and help us out. Left with a new 4Runner. Thanks! Financing was top notch as well. Daniel went above and beyond to help us figure all the details out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great used vehicle sales experience

We had a GREAT experience purchasing our used truck through Olathe Toyota. Our Sales Consultant, Carlos Solis, was very easy to work with. We would definitely consider Olathe Toyota in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Carrie Renick sold us a new Toyota Sienna Limited AWD

Carrie Renick did a great job greeting us, communicating with direct eye contact and helping us find a van we wanted to buy when we came to the dealership. She listened to our needs and offered straight forward suggestions. She is dedicated to making us feel at home at the dealership while the process moves forward. She directly answered our questions or told us she did not know the answer and found a dealership associate to answer our question. She escorted us to see various used and new Sienna vans until we focused on what we liked. She helped with the price negotiation. We feel that we negotiated a fair price for the new Sienna. Carrie introduced us to the delivery coordinator Booke Taylor and the closing coordinator Kelly Thomas. Mr. Thomas and Ms. Taylor both were very accommodating and willing to take the time necessary to complete the transaction in a timely manner. We will recommend Carrie and the Kenny Thomas team to anyone looking for a new Toyota vehicle. Thank you all for a job well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick and great experience

Carlos and team was awesome. Got all my questions answered and with professionalism and I walked out with a brand new lease. Was able to drive several cars to make my decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Comfortable buying experience

I had put off the car shopping experience for a long time as I have had a bad experience in the past at another dealership. This was a walk in the park. A friendly sales person who really listened to what I was looking for. And she gave me lots of options and patiently let me decide what was right for me. If I had a question she couldn't answer she would go out of her way to get the answer. Couldn't be happier with the whole friendly team. I would definitely recommend Olathe Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Life Time Warrinty is a Joke

Olathe Toyota’s warrinty is a second part warrinty research it. Olathe Toyota will say it’s covered them they contact the warrinty company and it’s tumed down. O and they tell you the warrinty they did give you was at no cost to you ? TeLly nothing in this world is free. When tall the way up the chain to ownership and my Tacoma is dude not covered because it was broke according to W company but the service department thought it should be covered. Buy at your own risk.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Wonderful Experience

Not only did I have a wonderful experience at Olathe Toyota when purchasing my most recent car but Olathe Toyota has a long history of an outstanding reputation within the Kansas City area! Olathe Toyota is friendly, professional, trusted and transparent. I would recommend Olathe Toyota to anyone who is car shopping or simply needing routine service. Jack Wilson was our Sales Associate and we couldn't be happier about our experience with him! Thank you Jack and Olathe Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Baigal

I am with Olathe Toyota 2 nd year,today i bought another car and stuff helped out with good deal and affordable payment .Thank you again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quick Approval!

Working with Brian was truly a pleasure. Found the SUV I wanted, and quickly got a approval. I would highly recommend this young man to get the job done. .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

Our sales consultant was very friendly, understanding, and patient with my family and I. He did a great job explaining and answering all of our questions that we had. I’m so pleased with the service that we got!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.