Reviews
Satisfied!
I went in to look at buying a previously owned vehicle. I had some models in mind but wanted to do my research. I started about a month before I bought. Carlos Solis approached me when I got there. He helped me to test drive a couple of models and I explained that it would be a short while before I was ready. He got my contact info and asked if he could call and I asked him not to but that I would be in contact when ready. He respected my wishes and when I was ready to purchase I came back to Carlos. He helped me get exactly what I wanted and made the process very painless and quick. I truly appreciate Carlos, Yo, and the entire team at Olathe Toyota!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Josh Olvera ROCKS!
Josh Olvera helped me trade my Sienna for a Prius 18 months ago. His knowledge, integrity and patience made the whole stressful situation very positive. Earlier this week, my VIP dealership appointment turned out to NOT be scheduled, do to a clerical error. Immediately upon the staff realizing this, Josh stepped in, apologized, listened and even brought over top management (Kenny Glasco) to hear my feedback. I left feeling cared for and respected, as I did 18 months prior. What easily could have been a frustrating waste of time was transformed by a team who valued me as a customer. Josh's humor and kindness completely saved the day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchased new vehicle
Kendall Kile was GREAT in helping us purchase our new 4 Runner. We will ALWAYS go back to him when the need arrives. Thanks, Kendall.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Daniel Tigerina is the best.
Daniel is awesome. He is very customer focused and has a friendly warm personality. No pressure ever from him and works with you to make it a reality. When we come buy a car at olathe toyota we only deal with him because he always goes that extra mile to make sure we get what we want. Just a good person in general. Hard to find in today's world..! We would give him 10 stars but 5 is the limit. Thumbs up Daniel keep up the good work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Sales and Customer Assistance
We had 1 trade in and 2 new Rav4 leases. Carlos did an excellent job on giving kindly and patiently all info we needed including calculations. Yo made a very good work on negotiating price with fully understanding our needs and limits. Both of them was staying way beyond closing time to make the deal that made my family members happy. I highly recommend this dealership to all my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I would recomend this Toyota dealership.
I would recommend this dealership, they were easy to work with. James Ford helped me with all my questions and worked hard to help me with my purchase of my new 2018 Tacoma. Also, the customer service department is second to none, Robert Paredes made sure my concerns were well taking care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding Sales and Other Customer Service
My recent experience with Olathe Toyota was nothing short of outstanding. Every one I was in contact with was wonderful. Robert Paredes the Customer Service Manager and Wendy in accessories/parts were especially helpful. My 2018 RAV4 is the second new car I have purchased from Olathe Toyota. My sales person, Kendall Kile was superb; very personable; extremely knowledgeable about all the Toyota models and features; and quite frankly surprised me with his genuine after sale follow-up with me to ensure everything, including all my added accessories, were accomplished to my satisfaction. Kendall is the very best sales person I have ever dealt with in my many car purchases over my lifetime!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Experience
I had an excellent experience at Olathe Toyota. My Sales Consultant, Patrick Kerrigan, was extremely helpful and fought for me all the way to the price I wanted to pay for my new 4Runner. I highly recommend Olathe Toyota, with their unbeatable Lifetime Warranty, maintenance program and friendly staff. Be sure and ask for Patrick on your next visit!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding
All I can say is this place is first class. Compared to any of my other car shopping experiences, this place is hands down the best. From the first interaction all the way thru to the end. I was never hassled and they stuck to their word. I live in Lees Summit close to Adams Toyota (these guys at Adams are a bunch of jerks) and will literally drive out of the way to Olathe (hour round trip) because of how pleasant these guys are. If you are going to buy a Toyota, go here for sure!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing experience
Julio Guzman worked to explain my choices without pushing me to choose one model over the other even though there was a difference in price. He wanted what was best for me, and the people who worked with him to complete the purchase were very caring. Julio and others stayed after hours and were 100% patient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
