Reviews
Outstanding customer service, thank you
Kendall Kile (our sales rep at Olathe Toyota) is friendly, patient, professional, knowledgeable and simply awesome to work with. I would recommend him to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just what we wanted
Kendall Kile guided us through the process with professionalism, courtesy, patience & product knowledge. We purchased a Highlander & are grateful for the help with all the bells & whistles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Second Time Around
We just bought a Toyota Tundra from Joji Eapen at Olathe Toyota. We bought a Camry from him a couple of years ago. We were so satisfied with our first buying experience there that we asked for him again. The entire staff was very pleasant and accommodating. We never felt undue pressured to buy. These two Toyotas will probably outlast us, but if they don't, we'll be right back asking for Joji.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding customer service, great buying experience
I recently worked with Joji Eapen to buy a new Toyota. Joji made sure I was fully comfortable with all model and pricing options and listened to me needs so well that his advice was perfect for my situation. The vehicle I purchased at the price at which it was sold to me fully met my requirements.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joji Eapen- Salesman
Olathe Toyota is an excellent place to buy a car. Our salesman Joji Eapen was excellent. He was very helpful in getting our old car traded for a new 2018 Camry. He assisted me by taking me to my bank to get a check, he did extra footwork to make everything go smoothly.. A very positive salesman in every way he could be--I highly recommend him. I bought a new 2018 Camry. Dr. Lynn Firestone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service by Olathe Toyota and Joji Eapen
We had an excellent buying experience at Olathe Toyota and Joji Eapen helped in showing and explaining all the options; and walked us thru the process in buying our new car. Highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent sales experience. Third Toyota from Olathe Toyota!
Excellent service. We felt our trade in value was very fair and the new car price was reasonable. The sales associate was very helpful in getting us the best deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Flew from GA
Flew from GA to buy a sequoia. Daniel was our salesman. Found the vehicle we were looking for at a reasonable price. Vehicle was crystal clean and ready for us when we arrived. They picked us up at the airport. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joji Eapen was very responsive and found us the right car.
We would recommend Joji Eapen at Olathe Toyota to anyone wanting a positive car-buying experience. Heintuited the type of car we needed, and did his best to get us the right one at a good price. This was not the typical "slick car salesman" approach. He wasn't pushy or overbearing; he seemed to really care about our choice. He stayed within our price range and got us a Toyota RAV4 Limited Hybrid that we are enjoying very much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words and your business. We are so happy that we were able to find the perfect vehicle for your needs. We would like to welcome you to the Olathe Toyota family and look forward to servicing your vehicle for years to come.
Very pleasant place to buy a car
We had purchased a Highlander in 2011 from Olathe Toyota and felt we had a good experience then. The salesperson we worked with then was no longer on their staff, so we were prepared to work with whoever we got. We were fortunate to have Joji Eapen work with us this time. He was extremely friendly and very knowledgeable. The exact Camry we were hoping to find was not on their lot, so he was able to find one and the dealership brought it in for us. We felt that Joji represented us well when we were trying to decide on a fair price. Everyone we dealt with was extremely professional and cooperative.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Roger thank you so much for trusting us again with your car buying experience. We are so glad we were able to locate the exact vehicle that you wanted, at a price you were happy with. We look forward to continuing to provide you with exceptional customer service in every department of our dealership.
