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Kenny Thomas' Olathe Toyota

(596 reviews)
Visit Kenny Thomas' Olathe Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm 10:00am–4:00pm
2018 state dealer award
View 4 awards
2018 state dealer award 2015 state dealer award
2018 consumer dealer award 2015 consumer dealer award

Reviews

(596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kenny Thomas' Olathe Toyota from DealerRater.

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Outstanding customer service, thank you

Kendall Kile (our sales rep at Olathe Toyota) is friendly, patient, professional, knowledgeable and simply awesome to work with. I would recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Just what we wanted

Kendall Kile guided us through the process with professionalism, courtesy, patience & product knowledge. We purchased a Highlander & are grateful for the help with all the bells & whistles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Second Time Around

We just bought a Toyota Tundra from Joji Eapen at Olathe Toyota. We bought a Camry from him a couple of years ago. We were so satisfied with our first buying experience there that we asked for him again. The entire staff was very pleasant and accommodating. We never felt undue pressured to buy. These two Toyotas will probably outlast us, but if they don't, we'll be right back asking for Joji.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Outstanding customer service, great buying experience

I recently worked with Joji Eapen to buy a new Toyota. Joji made sure I was fully comfortable with all model and pricing options and listened to me needs so well that his advice was perfect for my situation. The vehicle I purchased at the price at which it was sold to me fully met my requirements.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Joji Eapen- Salesman

Olathe Toyota is an excellent place to buy a car. Our salesman Joji Eapen was excellent. He was very helpful in getting our old car traded for a new 2018 Camry. He assisted me by taking me to my bank to get a check, he did extra footwork to make everything go smoothly.. A very positive salesman in every way he could be--I highly recommend him. I bought a new 2018 Camry. Dr. Lynn Firestone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service by Olathe Toyota and Joji Eapen

We had an excellent buying experience at Olathe Toyota and Joji Eapen helped in showing and explaining all the options; and walked us thru the process in buying our new car. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent sales experience. Third Toyota from Olathe Toyota!

Excellent service. We felt our trade in value was very fair and the new car price was reasonable. The sales associate was very helpful in getting us the best deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Flew from GA

Flew from GA to buy a sequoia. Daniel was our salesman. Found the vehicle we were looking for at a reasonable price. Vehicle was crystal clean and ready for us when we arrived. They picked us up at the airport. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Joji Eapen was very responsive and found us the right car.

We would recommend Joji Eapen at Olathe Toyota to anyone wanting a positive car-buying experience. Heintuited the type of car we needed, and did his best to get us the right one at a good price. This was not the typical "slick car salesman" approach. He wasn't pushy or overbearing; he seemed to really care about our choice. He stayed within our price range and got us a Toyota RAV4 Limited Hybrid that we are enjoying very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and your business. We are so happy that we were able to find the perfect vehicle for your needs. We would like to welcome you to the Olathe Toyota family and look forward to servicing your vehicle for years to come.

Very pleasant place to buy a car

We had purchased a Highlander in 2011 from Olathe Toyota and felt we had a good experience then. The salesperson we worked with then was no longer on their staff, so we were prepared to work with whoever we got. We were fortunate to have Joji Eapen work with us this time. He was extremely friendly and very knowledgeable. The exact Camry we were hoping to find was not on their lot, so he was able to find one and the dealership brought it in for us. We felt that Joji represented us well when we were trying to decide on a fair price. Everyone we dealt with was extremely professional and cooperative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Roger thank you so much for trusting us again with your car buying experience. We are so glad we were able to locate the exact vehicle that you wanted, at a price you were happy with. We look forward to continuing to provide you with exceptional customer service in every department of our dealership.