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Kenny Thomas' Olathe Toyota

(596 reviews)
Visit Kenny Thomas' Olathe Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm 10:00am–4:00pm
2018 state dealer award
View 4 awards
2018 state dealer award 2015 state dealer award
2018 consumer dealer award 2015 consumer dealer award

Reviews

(596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kenny Thomas' Olathe Toyota from DealerRater.

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An excellent car-buying experience

I knew the kind of car that I wanted and what equipment I desired. I have never owned a Toyota before but a friend suggested I try Olathe Toyota and recommended that I contact Kendall Kile. Kendall listened to what I wanted and provided just the car I needed. I was able to take advantage of the 0% financing offered by Toyota. I was treated respectfully, and even kindly. It would not have been convenient for me to get out to the dealership to complete the purchase because I was not trading in my old car. Kendall picked me up at home and took me out to the dealership on his way to work. That was very thoughtful and much appreciated. I think my experience at Olathe Toyota was the very best car-buying experience I have ever had. I will recommend the dealership and Kendall to anyone I know seeking a car! Thank you so much for operating a really fine company!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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1 person out of 1 found this review helpful.
Dealer response

Thank you so much for your very kind review. We want to welcome you to the Olathe Toyota family. We are so glad that Kendall was able to find the vehicle you wanted with the financing option that suited your needs. We look forward to continuing our relationship with you in our service department and hope to keep you a satisfied customer for life.

Excellent sales experience

Sales consultants at Kenny Thomas Olathe Toyota changed our car buying / Leasing experience. We received prompt attention, fast service and drove away 2 hours later with a new car. Our sales consultant, Leroy Giles, was awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to submit a review. Leroy and the rest of us would like to welcome you to our Olathe Toyota family. We are glad that we were able to make your car buying experience a pleasant one. We look forward to seeing you in service.

Our SECOND new car from Olathe Toyota!

Today we purchased our second new car from Olathe Toyota. We really appreciate their customer service. Johannes was a pleasure to work with, going that extra mile to help us without hard pressure sales. Since it's our second new car, I can also recommend their service department... you won't mind waiting in their nice waiting room either.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Pam thank you so much for being a loyal customer and taking the time to submit this review. Olathe Toyota would not be in business if it weren't for customers like you. At Olathe Toyota we appreciate your business both in our service department and sales department. We look forward to continuing to earn your business for a long time to come.

Great place and great salesman!

Wonderful place to buy a car. The salesman was very knowledgeable, helpful and patient with us; the staff was straightforward and had quick response in processing the paperwork; and the customer service representative that checked us out was great. An overall wonderful place to buy a car--I would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Kendall was great!

Overall good experience at the dealership. Kendall really made it easy. Answered all my questions and knows how to give the Customer Service Experience! Initially talked to Daniel T. on the phone and he convinced me to stop in :) Glad he did love the 4Runner. When arrived he was with another customer but instead of making us wait he handed us off to Kendall. Great job fellers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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1 person out of 1 found this review helpful.

Good experience

I had a great experience at Olathe Toyota. Joji was my sales consultant and he was very helpful and knowledgeable. It took some time for my insurance to be verified and everyone was very patient with me.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

easy transaction

Kendall Kile and the staff at the dealership handled the purchase of my new Tundra as well as I could have asked. Thanks and I love the truck!

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  • Overall experience 5.0
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1 person out of 1 found this review helpful.

No pressure salesmanship. Very congenial.

2nd car we bought through Kendall Kile. Excellent representative for your business! Took a little long to finalize the paper work and ensure it's accuracy, thus the 4 rating on customer service and quality of work..

Rating breakdown (out of 5):
  • Customer service 4.0
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  • Overall experience 5.0
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1 person out of 1 found this review helpful.

First Class Operation

Olathe Toyota is a first class operation. This includes customer service, finance, sales and service. Everyone is very helpful and professional. Our sales rep, Kile Kendall, went that extra mile.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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1 person out of 1 found this review helpful.

Excellent experience

your dealership is a place where I want to come back for my next purchase and refer my friends and family. Johannes, since my first phone call he made me feel comfortable and because him, I'm driving my tundra. Thank you everybody.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.