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Kenny Thomas' Olathe Toyota

(596 reviews)
Visit Kenny Thomas' Olathe Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm 10:00am–4:00pm
2018 state dealer award
View 4 awards
2018 state dealer award 2015 state dealer award
2018 consumer dealer award 2015 consumer dealer award

Reviews

(596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kenny Thomas' Olathe Toyota from DealerRater.

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Everyone bent over backwards and inside out to not only...

Everyone bent over backwards and inside out to not only help us but literally serve us until our transportation need was met. Wow! Unbelievable experience! Thank you sooo much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I have purchased many cars from Olathe Toyota and from...

I have purchased many cars from Olathe Toyota and from Shannon. I think two Highlanders (for my then spouse), two Prii (one for me, one for my spouse), a Prius C (my daughter), a used Camry (my oldest son) and a new Corolla (my oldest son) and maybe a used Corolla for my second son (I think I bought it here). Shannon is superb and the ultimate no hassle, no haggle salesperson for me. She always directs us to the right type of vehicle, she works to get us the right price and the right trade (when we have one). She is the only car salesperson I will go to. When I need a car, I always know where I'm going and who I am talking to to get it. Thanks Shannon. I may be coming back soon for another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

After visiting 20 dealers (including local, far away, and...

After visiting 20 dealers (including local, far away, and Internet), I found a sales person, Daulfin, and an organization that listened to my needs and met them. Thank you. You are the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

When I arrived at the dealership, I was greeted by Joji....

When I arrived at the dealership, I was greeted by Joji. He was a very nice gentleman and a great listener. This is very important since I was potentially getting ready to purchase a vehicle. I probably came across a little aggressive at first. I did not want to spend a long time at the dealership since my credit was not where it needed to be. I eliminated small talk and told Joji the facts regarding credit, job history, what car I wanted, and the fact my time was valuable. He listened, and off he went. Within 30 minutes he had me approved! Initially, I received one interest rate and later that interest rate was literally slashed in half! Go Toyota! Did i mention my credit was not where it needed to be! Now that he had my attention, Joji was incredible to work with, very nice Christian man, family oriented and very hard working. The whole time he was dealing with the wife and I, I could tell he had a focus and that was to meet what I asked of him. Dealing with Toyota, Joji, and working with Bo in the finance department, the experience was simply unbelievable and truly a blessing. What could any consumer ask for? Oh I forgot, Robert Jackson was a great guy to deal with as well, very detail oriented. All I can say is, I hope Joji and the rest of the team are still there on my next purchase. What an awesome experience!! Now my wife and 5 kids are proud owners of a new Toyota Sienna. Go Toyota and Team!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I recently bought a new Toyota from Shannon Merkel. It...

I recently bought a new Toyota from Shannon Merkel. It was without a doubt the most pleasant car buying experience I've ever had. Shannon is extremely knowledgable in every step of the process. I will never hesitate to refer my family and friends to her. She is trust worthy and compassionate. I love my new Camry and I the person who sold it to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

NO HASSLE DEALER

Yo made our experiance of buying our 3rd XB a GREAT ONE from picking our XB to going to fianance. All at the dearlership were GREAT no pressure no hassle made it Great would recomend OLATHE TOYOTA SCION very highly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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We had a GREAT experience at Kenny Thomas Olathe Toyota! ...

We had a GREAT experience at Kenny Thomas Olathe Toyota! Working with Bob on an internet sale was perfect. We couldn't have asked for a better guy to work with. He was very matter-of-fact, made us feel relaxed and wasn't that pushy sales type that we've dealt with on other lots. We'll definitely recommend this dealership to others. Thanks again and I love my new Venza!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We just purchased a Sienna van from this dealership and I...

We just purchased a Sienna van from this dealership and I would HIGHLY recommend it to anyone looking for a Toyota. Our sales agent was Pam and I can't praise her enough. She spent over two hours with us, helping us find the perfect van and negotiating an awesome deal. She was incredibly gracious and patient when answering our many questions and when dealing with my uptight husband. I will highly recommend her to my family and friends. I also want to thank Kim in delivery. She went above and beyond to help us with our van. The dealership is beautiful, many vehicles to choose from, and very competent staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have to admit, I was very pleasantly surprised with the...

I have to admit, I was very pleasantly surprised with the courtesy and politeness that met us when we bought our Camry. We had an awesome experience, and I greatly enjoyed dealing with Johannes!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Shannon sold me my last two Toyotas, and is very...

Shannon sold me my last two Toyotas, and is very friendly, dependable, and knowledgeable. I highly recommend her for your sales representative. She always makes it a point to drop in and. visit me while I am waiting at the dealership for my regular car services. The overall dealership and service departments is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.