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Kenny Thomas' Olathe Toyota

(596 reviews)
Visit Kenny Thomas' Olathe Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm 10:00am–4:00pm
2018 state dealer award
View 4 awards
2018 state dealer award 2015 state dealer award
2018 consumer dealer award 2015 consumer dealer award

Reviews

(596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kenny Thomas' Olathe Toyota from DealerRater.

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Super Experiences x2

I have bought a Toyota from this dealership in the recent past (2010 Prius). I was extremely pleased with the ease of the process and the price that I was able to negotiate at that time. I worked with Shannon Merkel at that time so I asked for her again. This time was even more of a breeze. I could not be happier with the process, negotiation, and price. I test drove several cars that met my exacting specifications and Shannon was able to provide those for me. She found the exact model with the extras I wanted and personally went to that other dealer and drove it back to Olathe Toyota. I can recommend Shannon and Kenny Thomas Toyota/Scion without any reservation at all. Thanks for the chance to express my opinion here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I have bought a Toyota from this dealership in the recent...

I have bought a Toyota from this dealership in the recent past (2010 Prius). I was extremely pleased with the ease of the process and the price that I was able to negotiate at that time. I worked with Shannon Merkel at that time so I asked for her again. This time was even more of a breeze. I could not be happier with the process, negotiation, and price. I test drove several cars that met my exacting specifications and Shannon was able to provide those for me. She found the exact model with the extras I wanted and personally went to that other dealer and drove it back to Olathe Toyota. I can recommend Shannon and Kenny Thomas Toyota/Scion without any reservation at all. Thanks for the chance to express my opinion here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Mr. Alberty was very prompt and knowledgeable about the...

Mr. Alberty was very prompt and knowledgeable about the Toyota RAV4 when comparing it to the Chevrolet Equinox. We were deciding between the 2 vehicles. The price was outstanding and the customer service was top notch. When they were cleaning the vehicle up for delivery they noticed a small crack in the windshield and immediately informed us and changed out the windshield. They are a TOP notch company and I WILL buy my next vehicle from Kenny Thomas Olathe Toyota !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This dealership is the best out there. It is always busy...

This dealership is the best out there. It is always busy with knowledgeable and friendly people. They let me test out anything I wanted to before I decided to purchase. My brother recommended me to the dealer. He has bought 2 vehicles before with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had a very good experience at Olathe Toyota, Bob was...

I had a very good experience at Olathe Toyota, Bob was very nice and very helpfull in helping me to get exactly what i wanted at the price i could afford, i will definitely tell others about Bob Tucker and Olathe Toyota

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brice was easy to work with and was very friendly....

Brice was easy to work with and was very friendly. Everything went very smooth and I was in and out with my new car in less then two hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Great Service

We just got our 6th car through Yo! Yo Phisaisawat is the number one salesman. He is professional and knowledgeable, and at the same time very pleasant to work with. Throughout all the years of working with him, he becomes a friend of our whole family. We trust him that he always works hard to get us the best deal for the car that best fits our need. With him at Olathe Toyota, we know we are in good hand!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I worked tirelessly with Daniel Tigerina, I called him...

I worked tirelessly with Daniel Tigerina, I called him over and over asking him questions to the point I figured he would have been annoyed, but he never even blinked an eye with me. He kept giving me superior customer satisfaction and was very patient with me as I was being very neurotic and nervous buying a car. Daniel helped me keep my cool and made me comfortable to get in to a new Tacoma. Thank you very much Daniel and Olathe Toyota for the beautiful truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Super great salesmen

I worked tirelessly with Daniel Tigerina, I called him over and over asking him questions to the point I figured he would have been annoyed, but he never even blinked an eye with me. He kept giving me superior customer satisfaction and was very patient with me as I was being very neurotic and nervous buying a car. Daniel helped me keep my cool and made me comfortable to get in to a new Tacoma. Thank you very much Daniel and Olathe Toyota for the beautiful truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Brett was such an incredibly helpful salesman. I called...

Brett was such an incredibly helpful salesman. I called up to the dealership with a couple of questions about a car I'd seen online, he went outside, got inside the car and answered all of my questions. My wife and I went to the dealership and he spent two hours helping us find the right car and working with us to help us get a good deal. If he's still there when we buy our next car we will be buying from Brett again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.