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Kenny Thomas' Olathe Toyota

(596 reviews)
Visit Kenny Thomas' Olathe Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm 10:00am–4:00pm
2018 state dealer award
View 4 awards
2018 state dealer award 2015 state dealer award
2018 consumer dealer award 2015 consumer dealer award

Reviews

(596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kenny Thomas' Olathe Toyota from DealerRater.

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To purchase a Scion IQ. I still have my 2006 Scion XB I...

To purchase a Scion IQ. I still have my 2006 Scion XB I purchased from them, which I'm turning over to my grandson. Leroy was considerate, knowledgable, and truly worked with me, beng patient to answer all my questions. He is an asset to Toyota. Thank you Leroy,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My daughter’s car broke down and we needed to get...

My daughter’s car broke down and we needed to get something reasonable right away. I had previously made appointments with several other dealers in the area; however, as luck would have it, a friend of hers called and suggested we go to Olathe Toyota and see Shannon. He has purchased several other cars from Shannon and convinced me to give her a call. I setup an appointment with her, and found her to be very easy to deal with, understood what we were looking for, found us the right car at a price point within our budget and most importantly, she treated us as if we were the only customer in town.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We shopped for about 6 months and visited several...

We shopped for about 6 months and visited several dealerships before deciding to buy our car from Shawn. We could tell that Shawn studied about the cars he sold, because he knew absolutely everything about them, as we looked at the electric cars and regular ones. I could not be any happier with my salesman, Shawn. He worked really hard for us and he went above and beyond to help me find the car that I fell in love with. I give Shawn a 10!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience with Robert Paredes and Olathe Toyota. I...

Great experience with Robert Paredes and Olathe Toyota. I told them what vehicle I wanted and what I was willing to pay for it. With almost no hassle they were able to get the car I wanted for the price I wanted. When I expressed my concerns with buying a car and other dealerships they actually heard me and got things done the right way! Thanks Robert and Olathe Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This was my first time going to the Toyota Dealership as...

This was my first time going to the Toyota Dealership as well as my own first car purchase. Johannes made my experience absolutely wonderful. He was so genuine and so very helpful. He as well as the others behind the scene certainly went out of their way to help me with the puchase of my car. I can't begin to thank Johannes and the others enough. I wouldn't even think of going to another dealership other than Toyota. Thank you Johannes for being the Best!!! Theresa Dearing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Shannon has sold my husband and I our last 4 cars. She...

Shannon has sold my husband and I our last 4 cars. She is always helpful and friendly. She works very hard to make sure that we get the perfect car for our family. We have referred family members to her and have never been disappointed. We will be buying our next car from Shannon as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I love helping you all. Thank you so much.

Overall Impressed

The entire experience of buying our new Toyota Sienna was very pleasant and this was largely due to working with such a knowledgeable and friendly salesman. Kevin Karlin was easy to work with, informative, patient, and did not pressure us in our decision. Working with him made all the difference as we had recently been at another dealership where the service was less than stellar. I will be recommending Kenny Thomas Toyota and Mr. Karlin in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The entire experience of buying our new Toyota Sienna was...

The entire experience of buying our new Toyota Sienna was very pleasant and this was largely due to working with such a knowledgeable and friendly salesman. Kevin Karlin was easy to work with, informative, patient, and did not pressure us in our decision. Working with him made all the difference as we had recently been at another dealership where the service was less than stellar. I will be recommending Kenny Thomas Toyota and Mr. Karlin in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Friendly Experience

I was greeted with a warm welcome last Saturday from Shannon while I was at the dealership to have my 2005 Corolla serviced. Shannon sold me my car eight years ago and always makes it a point to come over and catch up when she sees me! The service team members are also very friendly and make the experience completely stress free! Thank you for the GREAT customer service! Barb

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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We have enjoyed our purchasing and servicing experience...

We have enjoyed our purchasing and servicing experience so much at Olathe Toyota that we would highly recommend you purchase your next vehicle from them. We have purchased 5 new vehicles from the dealership and every time we used Shannon Merkel to help us with our business. Shannon has made our experience pleasurable when purchasing vehicles. The service department personnel are friendly and easy to work with. Mark and Cindy Salmans

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mark, Cindy, Nicole, Phillip, and Jesse I so appreciate you all. Thank you for your very kind words.